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  5. Reviews of Fairfield Inn & Suites Austin University Area

Reviews of Fairfield Inn & Suites Austin University Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

959 Reinli Street, Austin, TX 78751, United States

#170 of 214 hotels in Austin

Guests' Choice

Review Score

Based on 51 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 30, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was average. Not that great compared to other Fairfield Inns that I have stayed with.

    The rooms were clean and staff were really helpful.

    Stayed in May 2025

  • Reviewed: October 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    When I booked the room I specifically looked for a hotel with an indoor pool. When I arrived at the hotel the manager informed me that the pool was closed. It should be on the website if its pool is not going to be available. Otherwise I would have found a different booking

    Nice room, good water pressure in shower.

    Stayed in September 2024

  • Reviewed: July 1, 2024

    9.0
    Good stay, nice location
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 2 nights

    None

    Nice place to stay, good location, helpful staffs, clean and spacious room.

    Stayed in June 2024

  • Reviewed: June 29, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights

    good breakfast

    Stayed in June 2024

  • Reviewed: June 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel/pool under construction so had to go next door to utilize their pool and they weren't very friendly.

    Breakfast variety and gluten free options were available Staff on every shift , friendly and helpful Beds comfortable

    Stayed in June 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked our stay there because of their indoor pool but they didn't have it in use it was empty. That was the whole purpose of booking there so my kids could enjoy pool. We weren't able to!

    The hotel was clean & they served hot breakfast & staff was very friendly!!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    all was fine

    location

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Smell. Beds. Price

    Workers so kindly

    Stayed in April 2024

  • Reviewed: September 14, 2023

    9.0
    Overall the stay and experience was good. Very nice lady at front desk check in.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The surrounding area of the hotel doesn’t give you a comfortable view and feeling.

    The breakfast was great, hot and fresh. The diner area was a little crowded when more people arrive for breakfast.

    Stayed in September 2023

  • Reviewed: August 12, 2023

    9.0
    If you need to be close to some place and this hotel is nearest - it’s ok to stay few days.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs to be remodeled. AC not cooling properly.

    Quick registration. Place. WiFi

    Stayed in August 2023

  • Reviewed: June 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    loud doors

    beds

    Stayed in June 2023

  • Reviewed: April 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Could not use my cash app card Extend breakfast another hour lol I woke up late and missed the breakfast

    Very clean everything worked very comfy

    Stayed in April 2023

  • Reviewed: April 4, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    For me nothing.

    Location was great for me to get my training

    Stayed in April 2023

  • Reviewed: March 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The breakfast of the first day was lacking. The only not meat option was cereal and pastries which don't have much protein and since it was the beginning of Lent, it was lacking.

    It is convenient to our daughter's place

    Stayed in February 2023

  • Reviewed: October 10, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no maid service and the price was a bit expensive for what our room was

    people were friendly and breakfast was good. the room was clean

    Stayed in October 2022

  • Reviewed: August 11, 2025

    1.0
    Would never go back
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is sketchy and location is sketchy they have random people knocking on your window in the middle of the night and don’t care about your safety

    Nothing

    Stayed in July 2025

  • Reviewed: June 17, 2025

    3.0
    After 3 hr drive there and long day of festivities, all we wanted to do was get to bed and didn’t get to room and ready
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The 30-45 min wait to check in. The hotel was left unattended with no front staff. We had to wait for staff member to come from another location. All we wanted to do was get to bed. This happened at midnight.

    Location

    Stayed in May 2025

  • Reviewed: February 9, 2025

    10
    Will be back.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was Okey

    Stayed in February 2025

  • Reviewed: August 1, 2024

    4.0
    It was a short stay. I was in my room for three hours and didn’t sleep there.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The smell. Musty , wet , mold . The staff is incredible. The actual room I would never stay again.

    N/a

    Stayed in July 2024

  • Reviewed: June 17, 2024

    10
    Clean, friendly and would stay again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The gym was a little crowded as in a lot of stuff for me to maneuver around. Although it was an excellent little gym!

    Very kind staff, very clean and tidy. Great breakfast!

    Stayed in June 2024

  • Reviewed: April 16, 2024

    4.0
    Staff excellent, cleaning disgraceful.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Lack of daily cleaning of the room.

    Room cleaning seemed to be non existing. Bed not made up and bins not emptied.

    Stayed in April 2024

  • Reviewed: August 10, 2023

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    clean room comfortable bed smile face when checking out next morning

    Stayed in August 2023

  • Reviewed: August 8, 2023

    4.0
    Stay was doable because of the location,free parking & breakfast &indoor pool
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights

    The pet policy that welcomed service animals but upon arrival the guest was forced to disclose the type of support the state certified animal provides, my daughter and family upon their arrival were forced to disclosed her medical condition and need for the service animal and initially denied the stay for the animal & leaving them without accommodations for lodging so I asked what is a resolution that we can reach because they are here with nowhere to lodge. So I asked the manager to charge the additional daily pet deposit of $20 a day to my card on file just so they can hotel accommodations, that was horrible & humiliating for us and shamed my daughter about her medical condition, I do not believe she will return there but I am willing to because I believe in at least trying to move forward based on the pros & cons of the experiences. I do know the property is older & that's ok, just get some good old fashion comet & power washer and clean those bathtubs, to get where the floor mats were. Also have a regular bi/monthly schedule to shampoo all carpet areas. Have a tv set-up so guess(mature) can watch their Roku not forced to have a paid account to watch movies. I would have felt better about leaving/retuning to the property especially at night if there was adequate secure secured guest fencing. I travel work & nightshift, I want to feel safe lighting. The in the common area where the dinning/TV is provide the nice remote shaded drapes when the sun is up in the Texas 3 digit heat & at night have the private screens which the guest can see out but no one can see them. The customer service on the day shift was very nice and pleasant, the hotel room attendants were excellent and friendly & helpful but the evening front desk person seemed as if they were just there trying to get through the shift, she barely was acknowledging if the guest were in the same room or waited until the guest asked for help.

    I think the breakfast set-up was nice and suitable for the hotel stay cost. The maintenance man was by far the most friendly person although I did not see him but a couple of times. His demeanor made me feel like he was glad we were guest at his location. I also, liked the idea of the staffing remembering the name of their guests. I like the idea of a common area to meet up with other hotel patrons but provide some since of privacy from windows when your are there with your belongings exposed. The manager was nice just need to understand ADA accommodations usage

    Stayed in July 2023

  • Reviewed: July 14, 2023

    4.0
    I got sick from the breakfast that was served..
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Discrimination towards me with my service dog

    Location

    Stayed in July 2023

Showing 1 - 25

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