959 Reinli Street, Austin, TX 78751, United States
#170 of 214 hotels in Austin
Guests' ChoiceBased on 51 hotel reviews
7.5Cleanliness
8.6
Comfort
8.7
Location
7.9
Facilities
8.2
Staff
9.0
Value for money
8.1
Free Wifi
2.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 30, 2025
Kaushik
United StatesBreakfast was average. Not that great compared to other Fairfield Inns that I have stayed with.
The rooms were clean and staff were really helpful.
Stayed in May 2025
Reviewed: October 6, 2024
Brian
United StatesWhen I booked the room I specifically looked for a hotel with an indoor pool. When I arrived at the hotel the manager informed me that the pool was closed. It should be on the website if its pool is not going to be available. Otherwise I would have found a different booking
Nice room, good water pressure in shower.
Stayed in September 2024
Reviewed: July 1, 2024
Sraban
United StatesNone
Nice place to stay, good location, helpful staffs, clean and spacious room.
Stayed in June 2024
Reviewed: June 29, 2024
Youngkyun
South Koreagood breakfast
Stayed in June 2024
Reviewed: June 11, 2024
Nina
United StatesHotel/pool under construction so had to go next door to utilize their pool and they weren't very friendly.
Breakfast variety and gluten free options were available Staff on every shift , friendly and helpful Beds comfortable
Stayed in June 2024
Reviewed: May 30, 2024
Ricardo
United StatesWe booked our stay there because of their indoor pool but they didn't have it in use it was empty. That was the whole purpose of booking there so my kids could enjoy pool. We weren't able to!
The hotel was clean & they served hot breakfast & staff was very friendly!!
Stayed in May 2024
Reviewed: May 16, 2024
Ana
United Statesall was fine
location
Stayed in April 2024
Reviewed: April 21, 2024
Eli
United StatesSmell. Beds. Price
Workers so kindly
Stayed in April 2024
Reviewed: September 14, 2023
Donald
United StatesThe surrounding area of the hotel doesn’t give you a comfortable view and feeling.
The breakfast was great, hot and fresh. The diner area was a little crowded when more people arrive for breakfast.
Stayed in September 2023
Reviewed: August 12, 2023
Dmytro
United StatesRoom needs to be remodeled. AC not cooling properly.
Quick registration. Place. WiFi
Stayed in August 2023
Reviewed: June 5, 2023
Karina
United Statesloud doors
beds
Stayed in June 2023
Reviewed: April 23, 2023
Gloria
United StatesCould not use my cash app card Extend breakfast another hour lol I woke up late and missed the breakfast
Very clean everything worked very comfy
Stayed in April 2023
Reviewed: April 4, 2023
Priscillia
United StatesFor me nothing.
Location was great for me to get my training
Stayed in April 2023
Reviewed: March 1, 2023
Robert
United StatesThe breakfast of the first day was lacking. The only not meat option was cereal and pastries which don't have much protein and since it was the beginning of Lent, it was lacking.
It is convenient to our daughter's place
Stayed in February 2023
Reviewed: October 10, 2022
Lori
United Statesno maid service and the price was a bit expensive for what our room was
people were friendly and breakfast was good. the room was clean
Stayed in October 2022
Reviewed: August 11, 2025
Alaysha
United StatesThe staff is sketchy and location is sketchy they have random people knocking on your window in the middle of the night and don’t care about your safety
Nothing
Stayed in July 2025
Reviewed: June 17, 2025
Gilbert
United StatesThe 30-45 min wait to check in. The hotel was left unattended with no front staff. We had to wait for staff member to come from another location. All we wanted to do was get to bed. This happened at midnight.
Location
Stayed in May 2025
Reviewed: February 9, 2025
Chavez
United StatesIt was Okey
Stayed in February 2025
Reviewed: August 1, 2024
Lisa
United StatesThe smell. Musty , wet , mold . The staff is incredible. The actual room I would never stay again.
N/a
Stayed in July 2024
Reviewed: June 17, 2024
Larisa
United StatesThe gym was a little crowded as in a lot of stuff for me to maneuver around. Although it was an excellent little gym!
Very kind staff, very clean and tidy. Great breakfast!
Stayed in June 2024
Reviewed: April 16, 2024
Simon
United KingdomLack of daily cleaning of the room.
Room cleaning seemed to be non existing. Bed not made up and bins not emptied.
Stayed in April 2024
Reviewed: August 10, 2023
Dailey
United Statesclean room comfortable bed smile face when checking out next morning
Stayed in August 2023
Reviewed: August 8, 2023
Virginia
United StatesThe pet policy that welcomed service animals but upon arrival the guest was forced to disclose the type of support the state certified animal provides, my daughter and family upon their arrival were forced to disclosed her medical condition and need for the service animal and initially denied the stay for the animal & leaving them without accommodations for lodging so I asked what is a resolution that we can reach because they are here with nowhere to lodge. So I asked the manager to charge the additional daily pet deposit of $20 a day to my card on file just so they can hotel accommodations, that was horrible & humiliating for us and shamed my daughter about her medical condition, I do not believe she will return there but I am willing to because I believe in at least trying to move forward based on the pros & cons of the experiences. I do know the property is older & that's ok, just get some good old fashion comet & power washer and clean those bathtubs, to get where the floor mats were. Also have a regular bi/monthly schedule to shampoo all carpet areas. Have a tv set-up so guess(mature) can watch their Roku not forced to have a paid account to watch movies. I would have felt better about leaving/retuning to the property especially at night if there was adequate secure secured guest fencing. I travel work & nightshift, I want to feel safe lighting. The in the common area where the dinning/TV is provide the nice remote shaded drapes when the sun is up in the Texas 3 digit heat & at night have the private screens which the guest can see out but no one can see them. The customer service on the day shift was very nice and pleasant, the hotel room attendants were excellent and friendly & helpful but the evening front desk person seemed as if they were just there trying to get through the shift, she barely was acknowledging if the guest were in the same room or waited until the guest asked for help.
I think the breakfast set-up was nice and suitable for the hotel stay cost. The maintenance man was by far the most friendly person although I did not see him but a couple of times. His demeanor made me feel like he was glad we were guest at his location. I also, liked the idea of the staffing remembering the name of their guests. I like the idea of a common area to meet up with other hotel patrons but provide some since of privacy from windows when your are there with your belongings exposed. The manager was nice just need to understand ADA accommodations usage
Stayed in July 2023
Reviewed: July 14, 2023
Tieraney
United StatesDiscrimination towards me with my service dog
Location
Stayed in July 2023
Showing 1 - 25
Derby, UK
Woking, UK
Hrabušice, Slovakia
Bandung, Indonesia
Ditzum, Germany
Tarporley, UK
South Lake Tahoe, US
Helsinki, Finland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content