Reviews of Fairfield Inn & Suites by Marriott Birmingham Downtown 3 stars

The location was perfect

I could feel the springs in the bed. It smelled like a nursing home in the halls

Pay to park

Everything was clean and comfortable

Having to pay for parking was a bit excessive

Downtown location

Only parking option was valet and the daily rate was higher than expected

Parking is hard to do. There is so much demand in the area because they are two hotels located next to each other you have to keep circling the block for an opening for valet

Parking difficulties

The rooms was nice, the bedding was comfortable - pillows a little too "pillowly" but all very nice. The facility was clean as well. The valet service and that whole crew was amazing.

The Bonvoy customer service had indicated I was set to a 2pm checkout, but the front desk said I would have to wait on other people that had requested to see if they "showed up"..I had booked 2 months in advance and requested such-qas advised to check back later. I did receive the early check-in I had requested through my Bonvoy membership. When I checked back, a different front desk person said I wasn't a Bonvoy member and couldn't have late check out. I then provided her my member number to which she then replied, "Oh, at this level you can only get a 12pm checkout". I found it offputting and had planned to be able to stay later following the event from the previous evening. Only pork meat products were available at breakfast - the employees indicated turkey sausage would be in the next day, Monday, as they rotated on what meat was provided - seems pork-free should be a standard option.

Front desk was so nice and welcoming..

No body wash in shower. Instead, I had 1 bottle of conditioner and 2 bottles of shampoo. Also, I made coffee in the room and the packets of sugar/sweetner had no swizzle sticks to stir coffee.

Convenience

Clean location, great breakfast option, walking distance to downtown. All around great place for a stay. I will be back!

N/a

When I called to possibly cancel due to bad weather that we thought was coming and ruining our stay, the staff was very professional and accommodating. I did not have to cancel and I am glad I didn't. Everything was good.

The noise from the street seem load but I was able to sleep.

I can’t say there is anything I really liked about it.

I had to change rooms because of noise. The new room’s A/C was extremely loud so I couldn’t use it. Otherwise, the room was clean and fit most of my needs. The bed’s mattress was way too soft for my liking, but there were a variety of pillow types to use. The price at $277 was exorbitant given the quality.

Location to Amtrak and other sites

The downtown area

The smell of hotel the rug needs to be cleaned