3003 Franklin Boulevard, Eugene, OR 97403, United States of America
#14 of 43 hotels in Eugene
Guests' ChoiceBased on 70 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
8.5
Facilities
8.9
Staff
9.0
Value for money
8.3
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: January 29, 2024
Bard
United States of AmericaN/A
Friendly, helpful, knowledgeable
Stayed in January 2024
Reviewed: October 10, 2023
Maynard
United States of AmericaWish they offered better breakfast options
The hotel was very clean and the staff was very friendly and helpful, they actually switched our rooms for us to the quieter side ( lite sleeper) of the hotel.
Stayed in October 2023
Reviewed: September 27, 2023
Katherine
United States of AmericaNot within walking distance of restaurants.
Clean, quiet
Stayed in August 2023
Reviewed: September 18, 2023
Rogers
United States of AmericaNothing
Everything
Stayed in August 2023
Reviewed: September 1, 2023
Gary
United States of AmericaBetter EV charging services
Nice clean business hotel
Stayed in August 2023
Reviewed: July 21, 2023
Bonnie
United States of AmericaI like plant based milk
Breakfast was fine
Stayed in July 2023
Reviewed: July 5, 2023
Larry
United States of AmericaBreakfast
Stayed in July 2023
Reviewed: June 29, 2023
Catherine
United States of AmericaThe tub/shower is slippery. Need a tub mat or non-slip coating.
Super clean room, great bed. Nice to have snacks available to purchase. Loved how they handled delivering my dinner delivery. Friendly staff able to give good information about local businesses.
Stayed in June 2023
Reviewed: March 28, 2023
Deborah
United States of AmericaLocation next to river was not as attractive as I thouhgt it would be.
Stayed in March 2023
Reviewed: February 18, 2023
Shelly
United States of AmericaCheck in staff was efficient but not very welcoming. However housekeeping staff were very pleasant.
Short drive to the University
Stayed in February 2023
Reviewed: December 5, 2022
Itseydiegee
United States of AmericaNothing. It was a great stay!
Breakfast was basic but they had everything we needed at the time.
Stayed in September 2022
Reviewed: November 16, 2022
L
United States of Americabed sagged on the side by the bedside table. time to rotate the mattress!!
clean comfortable
Stayed in November 2022
Reviewed: April 25, 2022
Bruce
United States of AmericaBreakfast was good but it would have been great to change up the menu a bit.
Stayed in April 2022
Reviewed: February 9, 2022
Phil
United States of AmericaA few housekeeping issues.
easy to get to, friendly staff.
Stayed in February 2022
Reviewed: January 12, 2022
Jonah
United States of Americaparking but wasn’t even that bad
open area
Stayed in January 2022
Reviewed: December 23, 2021
Leonard
United States of America. We left too early for the free breakfast
The staff was friendly. The room was just the right size, the bathriom was great and the bed was soooi comfortable and roomy.
Stayed in December 2021
Reviewed: December 1, 2021
Paula
United States of AmericaWe check out early, before breakfast was offered
Stayed in November 2021
Reviewed: November 13, 2021
Carlton
United States of AmericaParking is a problem. I do not know if this issue can be solved, given limited surrounding space, but additional spaces nearby would help.
The breakfast is unimaginative. It is functional. Perhaps a wider selection of items would be nice.
Stayed in November 2021
Reviewed: October 31, 2021
Patricia
United States of Americait was pricey for one night.
clean and comfortable
Stayed in October 2021
Reviewed: September 20, 2021
Gabrielle
United States of AmericaParking lot was always full and the elelvator had a strange smell the whole weekend.
The breakfast was good and had lots of healthy options. Location very easy to access. The rooms are clean and comfortable with plenty of space to work in desk area.
Stayed in September 2021
Reviewed: August 24, 2021
Gerard
United States of AmericaThe breakfast definitely could have been better. Even if we couldn't grab the food ourselves, hot food could still have been provided; not wrapped, mass produced breakfast "sandwiches".
We were not impressed with the breakfast. We understand limits due to COVID but it was really hard to find something healthy to eat. We were really impressed with the young lady working the front desk on Saturday night of August 21st. She went above and beyond to help us with issues that arose.
Stayed in August 2021
Reviewed: August 14, 2021
Elly
United States of AmericaThey said it was a premium, river view room, and you could see the river, but barely. It was really hot in the elevator and halls.
The location was good, the parking was included in the price, the room and bed we’re comfortable.
Stayed in August 2021
Reviewed: August 10, 2021
Kevin
United States of AmericaNo coffee in the lobby
The only issue was parking was difficult, not enough spaces
Stayed in August 2021
Reviewed: July 19, 2021
Richard
United States of AmericaIce machine on 1st floor non existent
Comfortable spacious room. Nice looking physical fitness and pool area. Adequate breakfast. No ice on floor 1, you must go upstairs to get ice.
Stayed in July 2021
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content