Reviews of Fairfield Inn & Suites by Marriott Verona 3 stars
5280 Willow Place, Verona, NY 13478, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLike your hotel like the gym like the nice breakfast in the morning that was very good. The only thing I wasn't crazy about is the fact that they don't make your room every day and bring you fresh linens besides that everything was wonderful
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt was close to what we were doing.
The sheet on our bed had brown stains on it when we turned down the covers the night we checked in. It was gross and appeared to be from a prior customer being in the bed on the sheets.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe needed to ask for more towels face cloths and toilet paper.
Nothing
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewOur room was not ready upon arrival at 4, but the lady upgraded us to a better room
We booked in January, got there and our room was not ready
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery nice breakfast as we stayed for 6 days and ate there every morning.. Good food and choices and very clean..
Not crazy about the scrambled eggs! But I realize cooking in quantity is difficult..
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewEverything was great!
We loved everything!
thank you for your comments
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFairfield is always comfortable
Dirty, needs a deep clean Look at the furniture, dirty
thank you for your feedback
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewNothing.
Hotel staff was not friendly, and felt like we are not welcome and just there to inconvenience them or something. There is only one elevator, room was small, no air vent in the bathroom, old carpet, old outdated decors, WiFi doesn’t work well, TV doesn’t work well, microwave was old. You cannot go in the pool without asking front counter person to open the door, breakfast was fine. I can’t believe we paid over $400 for this.. never staying here again.
Thank you for staying with us and providing your honest feedback. The hotel rooms are standard sized and do have silent air vents in the bathroom. Oneida County Health Department requires all hotel guests that stay within the county, to acknowledge and adhere to the swimming pool policies before using the facilities. We understand that you may be frustrated by this inconvenience, however, we adhere to all the local, state, and federal laws and policies in our area. In addition, we highly recommend reserving rooms well in advance to take advantage of the lower costs of hotel rooms while they were available. It was a special event weekend in the area hotel rooms were scarce as a result.
Thank you for staying with us and providing your honest feedback. The hotel rooms are standard sized and do have silent air vents in the bathroom. Oneida County Health Department requires all hotel guests that stay within the county, to a… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe location was perfect, breakfasts were delicious, and the staff was friendly and knowledgeable.
Everything was perfect!
Thank you for staying with us!
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewStaff was very friendly. Room was clean. Lighting in our room was outstanding!
Thank you for staying with us!
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewstaff were friendly
Thank you for staying with us!
Reviewed: 22 April 2025 · Stayed in March 2025
Verified review