Reviews of Fairfield Inn & Suites by Marriott Williamsburg 3 stars
1402 Richmond Road, Williamsburg, VA 23185, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel was easy to find with good parking. The check in was easy and the staff member was friendly. The breakfast was about what one would expect, with good choices. We had a room problem, and the staff resolved it quickly.
The property is a bit tired, probably because it is in such a popular tourist destination. We had an extremely noisy ac unit, which we really didn't notice until the night when we were trying to sleep. I brought this up at the desk the next morning and was immediately offered an apology and a room change if we wished. We did change rooms and the second night was fine.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation Quiet
Beds uncomfortable
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewTaiwan checked us in and was extremely helpful. My husband had recently had knee surgery and she worked to give us a room near by that would meet our needs. Mary, in housekeeping double checked that we had everything we needed and was extremely pleasant. Both of these ladies add extra value to your staff!
na
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewBreakfast was great. Had a great variety and kept everyone happy.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewTasty breakfast with many choices.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery clean
Parking was crowded and little pricey for the area
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewRoom was smaller than expected
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation
Size
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewFairfield Inn is super convenient to get to and has ample parking. It's just a few minutes from Colonial Williamsburg and less than 20 minutes from Busch Gardens. It's also near restaurants and other stores. The room was comfortable. The breakfast buffet is satisfactory. The lady at the front desk was super nice!
It's a bit dated, but nothing that would interfere with the stay. I do believe it's a bit pricey for what you get.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewrooms where not together. tv broken. ran out of coffee. pool closed. no ice machines
Dear Mr. Price, Thank you for taking the time to share your recent experience with us. I sincerely apologize that your stay did not exceed your expectations. Your feedback has been shared with our leadership team, and we are actively working to implement measures to address the concerns you raised. I regret that the location of the ice machines was not clearly communicated to you during check-in, and we will be revisiting our procedures to ensure guests receive all necessary information upon arrival. Regarding the temporary closure of the pool, it was unfortunately necessary due to foreign substances—specifically lotion and soap—being introduced into the water. This action was taken to maintain a clean and safe environment for all our guests, and I apologize for the inconvenience it caused during your stay. We value your patronage and truly hope you will give us another opportunity to welcome you back and provide the experience you deserve.
Dear Mr. Price, Thank you for taking the time to share your recent experience with us. I sincerely apologize that your stay did not exceed your expectations. Your feedback has been shared with our leadership team, and we are actively work… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewEasy check in good parking. Pool was Cloudy:(.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewOverall nice
Room HVAC COULD BE BETTER. Room got hot and cooling not working
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLiterally the best continental breakfast I've had a hotel. Rooms are quiet and comfortable and the staff is exceptionally friendly. Second time staying at this hotel and I'd love to come back again!
Thank you for your wonderful review of Fairfield Inn & Suites Williamsburg. We’re delighted to hear that you had a great experience and that our cleanliness, hospitality, amenities, and breakfast met your expectations. Providing a comfortable and welcoming stay is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back soon. Sincerely, Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
Thank you for your wonderful review of Fairfield Inn & Suites Williamsburg. We’re delighted to hear that you had a great experience and that our cleanliness, hospitality, amenities, and breakfast met your expectations. Providing a comf… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLocation
Dear Mari, Thank you for your gracious review of Fairfield Inn & Suites Williamsburg. We are glad our location was convenient for everything you wanted to do on this visit. Your compliments were a pleasure to read, particularly regarding our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. It was a true pleasure to have you as our guest, and we hope to see you again soon! Sincerely, Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
Dear Mari, Thank you for your gracious review of Fairfield Inn & Suites Williamsburg. We are glad our location was convenient for everything you wanted to do on this visit. Your compliments were a pleasure to read, particularly regardin… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewGood location. Could walk to several restaurants and a supermarket. Located on a main highway but not to busy traffic wise. Building is fairly new and well maintained. Quiet.
Parking lot was a little small for the number of rooms.
Dear William, Thank you for choosing Fairfield Inn & Suites Williamsburg and sharing your experience. We are pleased to hear that you enjoyed the convenience of the location and the comfort of our property after a busy day. It is great to know that the upkeep and peaceful atmosphere added to your stay. We appreciate your feedback regarding the parking, and we will keep it in mind as we look for ways to improve the overall experience. Your insights are valuable, and we hope to welcome you back for another relaxing visit soon. Sincerely, Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
Dear William, Thank you for choosing Fairfield Inn & Suites Williamsburg and sharing your experience. We are pleased to hear that you enjoyed the convenience of the location and the comfort of our property after a busy day. It is great … Show more