Opiniones del Fairmont Austin 4 estrellas

Dear Alvaro, Thank you for your kind words and wonderful score. We are delighted to know that our team made you feel truly welcomed each time you returned to your room. Creating that sense of comfort and belonging is exactly what we strive for, and it is so rewarding to hear we succeeded during your stay. We look forward to welcoming you back again soon. Best Regards, Pablo Guest Experience.

Dear Alvaro, Thank you for your kind words and wonderful score. We are delighted to know that our team made you feel truly welcomed each time you returned to your room. Creating that sense of comfort and belonging is exactly what we striv… Mostrar más

Dear Yarisleidis, Thank you for your wonderful score! We’re delighted you enjoyed your stay, though we regret to hear the pool felt too full during your visit. We hope to welcome you back soon for a more relaxing experience. Best Regards, Pablo Guest Experience.

Dear Yarisleidis, Thank you for your wonderful score! We’re delighted you enjoyed your stay, though we regret to hear the pool felt too full during your visit. We hope to welcome you back soon for a more relaxing experience. Best Regards… Mostrar más

Dear Ms. Maria, Thank you for your feedback regarding your recent stay. We are pleased to hear that you were satisfied with the cleanliness of your accommodations. However, we sincerely apologize for the disturbances caused by noise from other guests. Your comfort and tranquility are of paramount importance to us, and we will address this matter to ensure a more peaceful environment for all our guests in the future. We appreciate your comments and hope to welcome you back for a more serene experience. Warm regards, Guest Experience Fairmont Austin

Dear Ms. Maria, Thank you for your feedback regarding your recent stay. We are pleased to hear that you were satisfied with the cleanliness of your accommodations. However, we sincerely apologize for the disturbances caused by noise from… Mostrar más

Dear Igor, I am deeply sorry to hear that your recent experience did not meet your expectations. It is disheartening to learn that you found our service and facilities to be lacking. This is certainly not the level of quality we aim to deliver. We take all feedback seriously and are committed to addressing the issues you've raised. I would appreciate the opportunity to discuss your concerns in more detail and to learn more about how we can make things right. Please feel free to reach out to Guest Experience. Thank you for bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with a far more satisfactory experience in the future. Sincerely Guest Experience Fairmont Austin

Dear Igor, I am deeply sorry to hear that your recent experience did not meet your expectations. It is disheartening to learn that you found our service and facilities to be lacking. This is certainly not the level of quality we aim to del… Mostrar más

Estimado Victor, Agradecemos su elogio a nuestro hotel y servicio. Lamentamos que el desayuno no haya cumplido con sus expectativas. Tomaremos en consideración sus comentarios para mejorar. Esperamos tener la oportunidad de recibirlo nuevamente. Sinceramente, Melissa Ugarte Cordinadora Ejecutiva de Huespedes Fairmont Austin

Estimado Victor, Agradecemos su elogio a nuestro hotel y servicio. Lamentamos que el desayuno no haya cumplido con sus expectativas. Tomaremos en consideración sus comentarios para mejorar. Esperamos tener la oportunidad de recibirlo nuev… Mostrar más

Estimada Maray, Agradecemos sus amables palabras y nos alegra saber que disfrutó de su estancia con nosotros. Esperamos darle la bienvenida de nuevo en el Fairmont Austin. Sinceramente, Melissa Ugarte Cordinadora Ejecutiva de Huespedes Fairmont Austin

Estimada Maray, Agradecemos sus amables palabras y nos alegra saber que disfrutó de su estancia con nosotros. Esperamos darle la bienvenida de nuevo en el Fairmont Austin. Sinceramente, Melissa Ugarte Cordinadora Ejecutiva de Huespedes… Mostrar más

Dear Cesar, Gracias por compartir sus comentarios. Lamentamos mucho su experiencia y que no haya podido utilizar la piscina. Ciertamente este no es el nivel de servicio que nos esforzamos por brindar. Tenga en cuenta que tomamos en serio sus inquietudes y agradeceríamos obtener más detalles para que podamos abordar este problema directamente. Comuníquese con nuestro departamento de experiencia para huéspedes, cuando le resulte más conveniente. Esperamos tener la oportunidad de corregirlo y restaurar su fe en nuestro hotel. Atentamente, nicole shane jackson Experiencia del huésped

Dear Cesar, Gracias por compartir sus comentarios. Lamentamos mucho su experiencia y que no haya podido utilizar la piscina. Ciertamente este no es el nivel de servicio que nos esforzamos por brindar. Tenga en cuenta que tomamos en serio… Mostrar más

Dear Silvia, Thank you for taking the time to share your feedback following your recent stay. Regarding the Wi-Fi, we apologize for any inconvenience caused by the lack of complimentary access in the room without an Accor membership. We understand the importance of staying connected during your stay, and we are re sorry that this aspect did not meet your expectations. Thank you for considering providing us with valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future. Sincerely, Nicole Shane Jackson Guest Experience

Dear Silvia, Thank you for taking the time to share your feedback following your recent stay. Regarding the Wi-Fi, we apologize for any inconvenience caused by the lack of complimentary access in the room without an Accor membership. We… Mostrar más