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  5. Reviews of Fern Forest Getaway

Reviews of Fern Forest Getaway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11-2226 Makoa Road, Volcano, HI 96771, United States

#18 of 18 B&Bs and inns in Volcano

Guests' Choice

Review Score

Based on 30 hotel reviews

5.6

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    6.1

  • Location

    6.3

  • Facilities

    5.3

  • Staff

    7.1

  • Value for money

    6.4

  • Free Wifi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 20, 2025

    5.0
    An adventure, but won't repeat
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights

    This house is in a rural area with just gravel roads. I didn't expect that. Going to and from this property violates rental car contracts. The gravel stretch is three quarters of a mile in fair condition, no washboarding or deep ruts. My low-clearance car had no problem at low speed, other than the contract rules. The owner could not take credit cards. Finding and using a distant ATM for unexpected cash payment took time away from my visit. Driveway and parking is on grass on mushy ground; each car created muddy ruts. Microwave hasn't been cleaned in years. Bathroom maintenance was disappointing, with un-closeable unscreened window, many rust spots on lid of waste basket, and swollen cabinet doors that can't close. Half of kitchen sink is unusable from leak.

    Main rooms (bedroom and shared living room, dining room) are lovely, clean, and camera-ready. Property had vacancy at short notice. Just 20 minutes drive away from Kilauea Visitor Center.

    Stayed in January 2025

  • Reviewed: February 19, 2024

    6.0
    nice stuff nice staff too
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    not to clean

    big house

    Stayed in February 2024

  • Reviewed: October 15, 2022

    7.0
    good for quick one night stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    without Google Map, it's hard to find. public area is not that clean, dead roach on the floor.

    quiet, the owner is super nice. wifi's strong.

    Stayed in September 2022

  • Reviewed: July 27, 2025

    1.0
    DON'T
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night

    Mold-infested and filthy, I was made ill after just a few minutes inside. It was a nice house at one time. The windows are amazing, but now filthy. Everything is so old, including the photos. The owner told me he hasn't cleaned the hot tub for 5 years, so you can't use it.

    the photos made it look really nice.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    SUV needed

    Hawaii pur!

    Stayed in June 2025

  • Reviewed: April 2, 2025

    1.0
    Stink house
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The house was dirty and it smelled like cigarettes and cat urine. Even though the temperature at night is considerably cooler, there was no fan or any way to move air around. The picture on the booking website are not accurate at all. This facility needs to be updated, cleaned and sanitized. The house has great bones but that's about it. Run!! Do not stay here.

    It was quiet

    Stayed in April 2025

  • Reviewed: January 28, 2024

    10
    Host was friendly, kind and welcoming.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable, quiet and cozy!

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Fern Forest Getaway allowed us to spend one night to explore Volcano National Park.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    Don't be concerned about the short drive on gravel road to the place. We googled the property address and we easily found it!

    The location was great! Very close to both Volcano Village and to Volcano National Park. We enjoyed the quiet and spaciousness of the area surrounding the home. We rented two of the comfortable bedrooms; the third one was vacant so we had the whole house to ourselves. Leonard was very accommodating. We accidentally left a rain coat; he called us to let us know and offered to mail it back to us. We had questions about the TV--Leonard was only a phone call away and came right away to help us out.

    Stayed in January 2024

  • Reviewed: August 16, 2023

    1.0
    Horrible stay..
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s full of dirt and dogs stale smell..it’s like a horror story and we have to leave within a day although we have 2 days of booking.. not at all recommended. It’s ZERO STAR

    Nothing..it’s a horror story set.

    Stayed in August 2023

  • Reviewed: July 20, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Apart from the linen, everything is dirty. The smell is oppressive. The dog barks in the middle of the night.

    Leon is the most generous host. He'll gladly help you plan your way around. The house is spatious. It is close to Volcano Park.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    Very relaxing and comfortable, I’ve had my best sleep there
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very few areas weren’t as clean

    Beautiful house that’s surrounded by nature

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    It is a very good value stay that is close to the volcano
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Host was very nice. Spacious rooms, large kitchen with bottled drinking water. close to the volcano National park, grocery and restaurants.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    4.0
    Good house needs major cleaning!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very dirty, toilets ,dead bugs, greese kitchen, smelly dog.

    Location

    Stayed in June 2023

  • Reviewed: June 20, 2023

    1.0
    Couldn't stay there.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Place was filthy. Blankets and sheets were not cleaned. Place was not even vacuumed. Smelled of mold and dog. Stains on pillows. Pictures on booking.com were misleading and fraudulent. We couldn't stay there, but owner refused to give a refund and booking.com also refused.

    Nice location. That's about it.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night

    Great location if you want to visit Volcano National Park. I was very jet lagged and looking for a not-too-expensive place to crash for one night in that area, and it was perfect for that. A bit of the beaten path (in middle of rain forest) but not too hard to find. Big room and comfortable bed. Didn't interact too much with staff but seemed nice.

    Stayed in March 2023

  • Reviewed: February 15, 2023

    4.0
    With a little TLC, this could be a nice getaway.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The house has not been cleaned in quite a while. The place is very damp and there is no heat or A/C to dry it out. All of the fixtures are old and many don’t work. There is also a very sweet old dog, who is in bad need of a vet and is clearly very neglected.

    It’s a sweet house, which could be, with a little TLC, made very comfortable. Leon is a nice host with good recommendations at hand.

    Stayed in February 2023

  • Reviewed: February 11, 2023

    1.0
    Very Disappointed
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All the furniture was very old, carpets very, very dirty. I was afraid to use anything in the kitchen, even to make sandwiches on the counter. We paid for 2 nights and decided not to stay the second night due to how uncomfortable the filth made us. Not a nice place to stay.

    Not too far from Volcano National Park

    Stayed in February 2023

  • Reviewed: January 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    We wish that German Shephard's living quarters were not on the house porch. He is friendly, but leaves a trace of odor that does not blend well with the business nature of the property.

    California King bed was super comfy!

    Stayed in January 2023

  • Reviewed: December 15, 2022

    8.0
    Nice house and room for rent. Friendly and informative owner. Very cool to hear the frogs chirping at night- they sound
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was down a road in the middle of nowhere in the Fern Forrest. so our GPS did not work when it was time to be notified to turn on the paved road. so missed the easy road and ended up driving a long distance on a hard diet road. All was well as I was with my boyfriend, but it would have been really a bit too isolated & scary if a location for one or two females traveling alone, in my opinion.

    large house/ we booked one room for two but as there were no other guests we had it all to ourselves for the one night that we stayed !

    Stayed in December 2022

  • Reviewed: October 30, 2022

    3.0
    The description on the website does not describe the reality of this place
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    The interior is weird, a bit messy. It does not look like the pictures, and the place is not clean, floors need washing. The window in the bathroom was fixed with old plastic bags...

    The owner is an old russian guy, who is nice.

    Stayed in October 2022

  • Reviewed: January 16, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: November 10, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: September 25, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: February 12, 2024

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 1 - 25

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