The inability to adjust air conditioner to cooler temperature.

The staff. All the little things like dog friendly and water bottle. comfort of the bed was outstanding.

Stayed in May 2024

No obvious negatives

Comfortable bed, decent shower, convenient parking. Very good location.

Stayed in May 2024

Parking very tight. Noise from streets. No room service.

Complimentary gifts, great burger, location. ice cubes bagged.

Stayed in May 2024

Very noisy. Could hear all of the outside noise as well as other guests in their rooms

Great location for being central to downtown Portland or wanting to go across the river. Being pet friendly is crucial for us and they were very supportive and pleasant about our pup being with us

Stayed in May 2024

Wish parking was included

Super comfy bed, despite European style folding, dogs loved it and enjoyed the yummy pineapple dessert

Stayed in March 2024

great value, clean, walkable, parking

Stayed in February 2024

Maintenance checks seemed to be lacking and we had a lot of highway and other guest noise from our sliding door.

Easy downtown location and fun pineapple theme. Very comfortable bed and plush towels. Great selection of birthday goodies were left in our room upon arrival. We had a few maintenance snafus but the staff handled them all very well.

Stayed in April 2024

The room was starting to look a little worn. Paint chips or dents in the walls. Minor things but enough over time will ware the room.

Location was great! Right along the waterfront and easy to get to so many places. Great downtown. Amazing little touches like the complimentary drink on arrival, the cookies during happy hour and the water bottle in the room as wells as tea pods were so amazing. I find lots of hospitality places are cutting corners with things like that. Very appreciative.

Stayed in April 2024

The ac didnt work

Easy to access, the workers are so nice

Stayed in April 2024

I’m not from Portland, so the parking garage in the middle of a turn threw me off it was hard to get in but we got the hang of it

I liked the safety mechanics and the room was awesome we loved the water bottle and robes

Stayed in April 2024

The 1 issue we had was parking we paid for overnight parking but there was not enough spots available. We talk to other guest with the same issue. To me if you sell 20 parking passes you should have 20 parking stalls

Everything was great. Rooms are very clean. The location was great close to the bridge to get to the hwy

Stayed in April 2024

No AC

Stayed in March 2024

Our room was sweltering at night, the thermostat didn't work at all and if we opened the windows (both sliders were broken) we couldn't sleep because of the traffic noise from the busy road out front. It was our first trip to Portland and we were not prepared for the number of homeless people living around the hotel. We hope Portland can get move forward with mental health and addictions supports so that businesses can return to the beautiful downtown buildings.

The river view from our room was awesome and the food at the restaurant was as well. Beds were comfy and we loved the pineapple water when we arrived. The location is very 'walkable' to shops and restaurants.

Stayed in March 2024

The transit train was noisy when it went by. No train at night.

Great location. Very clean. Staff were very friendly. Free bottled water in the lobby for guests. Free welcome drink. Free Pineapple cookies. Pineapple them was cool :)

Stayed in March 2024

Bed covers too hot , no bed sheets just comforters

Friendly environment

Stayed in March 2024

The hot water in the room was so slow to heat up and didn't get more than lukewarm at best. Mentioned to front desk and it is a known problem. A little disappointing but did not ruin our stay by any means.

It was super clean. The towels and linens were top notch. Very comfortable.

Stayed in February 2024

Lack of a/c

Right next to the water, nice walking area

Stayed in March 2024

Parking. Water pressure.

Rooms were nice. Very comfortable.

Stayed in February 2024

Great location on the water front! We enjoyed the room & the amenities. Staff super helpful!

Stayed in February 2024

Unfortunately, the homeless population in PDX is out of control. This is not the hotels fault, but there are a ton of homeless camps near the building. Street noise was loud because of this and there isnt gated secure parking, so make sure all valuables are out of your vehicle when you park.

The beds were SO comfortable! I really liked the boutique style of this hotel and we will be staying at other locations in our future travels.

Stayed in March 2024

The soundproofing on the windows is borderline nonexistent. I moved rooms partway through my stay, so I experienced two opposite sides of the building, and in both the traffic noise coming through the window was terrible. The tram line running next to the building seems to be the biggest offender. In the first room there was also a flock of crows that perched right outside the window and woke me up at 5am, and it practically sounded like they were in the room with me.

Nice location, walkable to most attractions in downtown Portland and close to the waterfront. It felt like a relatively safe area to me. Staff were all very friendly and accommodating. The free wifi was great, fast and reliable enough that I was able to get some work done from my room. The later checkout time and free in-room refreshments were also nice perks.

Stayed in March 2024

It was small. I asked for extra towels but didn’t get them. My snacks I ordered were not in my room and I had to go get them.

The beds was great

Stayed in March 2024

It was a little tired looking in the common areas like hallways , rooms were a bit small

It was in a good spot, good for walking

Stayed in February 2024

My room was facing the Morrison Bridge and it was fairly noisy. I could hear traffic and a train/streetcar throughout the night.

The location was convenient, and the value was excellent. The hotel was clean and my room was comfortable. I enjoyed the little "pineapple" touches and fun styling.

Stayed in March 2024