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  5. Reviews of Four Points by Sheraton Bakersfield

Reviews of Four Points by Sheraton Bakersfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5101 California Avenue, Bakersfield, CA 93309, United States

#39 of 59 hotels in Bakersfield

Guests' Choice

Review Score

Based on 67 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 27, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning in our room was not up to par. Did not sleep well at all.TOO HOT

    Very nice place and nice people

    Stayed in August 2025

  • Reviewed: August 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    No complimentary breakfast options.

    Stay was pleasant with all the facilities. The room was clean

    Stayed in August 2025

  • Reviewed: June 28, 2025

    8.0
    Good location-many places to eat near by.
    • Business trip
    • Couple
    • Deluxe Guest room, 2 Queen Patio
    • Stayed 1 night
    • Submitted from a mobile device

    The pool looks great.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    8.0
    Wouldn’t mind staying there again if they upgraded their beds and clean the roads, a little better
    • Leisure trip
    • Group
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Need new beds

    Location was good otherwise property was a little on the old side and still needs to be updated

    Stayed in June 2025

  • Reviewed: February 15, 2025

    7.0
    Good but needs a few fixes
    • Solo traveler
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Lighting in the room was cheap and not useful. There were no USB outlets on the nightstand lights. The toilet was too low difficult to get up off of.

    clean, quiet. Good television channels, ice machine close parking close.

    Stayed in February 2025

  • Reviewed: December 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No free breakfast. Restaurant on site not open on Sundays

    Location and lettuce

    Stayed in November 2024

  • Reviewed: June 13, 2024

    9.0
    Nice modern room that was very comfortable.
    • Business trip
    • Solo traveler
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I was hoping that they had a free breakfast on site. Someone from my work had told me that.

    Lovely grounds and the room was modern and spacious. Having an eatery on the site made it convenient for a one night stay.

    Stayed in June 2024

  • Reviewed: March 30, 2024

    8.0
    Very comfortable
    • Leisure trip
    • Solo traveler
    • Deluxe Guest room, 2 Queen Patio
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator for luggage.

    Stayed in March 2024

  • Reviewed: December 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night

    no elevator

    all

    Stayed in December 2023

  • Reviewed: August 23, 2023

    7.0
    Will be a great location once renovations are complete!
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night

    The hotel is under renovation. The existing rooms are very dated. Nice pool but is not 100% clean and the few remaining loungers are in bad shape. Gym minimally equipped.

    Convenient for a one-night stay on the road from Grand Canyon to San Fransico. The helpful staff gave good dinner recommendations. Big pool Will be a great location once renovations are complete!

    Stayed in August 2023

  • Reviewed: September 12, 2022

    7.0
    Nice stay but a little pricey.
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Some items could have been cleaner. was told breakfast was served at a certain time, however, “breakfast was only coffee. You have to pay to actually eat and the choices are few. I was also charged $60 more per room than was quoted on my reservation.

    Friendly service and checking in and out was easy.

    Stayed in September 2022

  • Reviewed: August 28, 2025

    1.0
    Horrible double payment scam. No refunds.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Desk clerks on arrival and departure insisted that I had to pay again using a physical credit card although I already payed via booking. I showed them that I payed on booking, still both clerks insisted that I had to pay again as the booking payment „didn’t go through“ - yeah what a lovely scam as if you don’t have hundreds of guests coming via booking acting as if it was the first time this so called „payment bug“ occurred. In reality booking will transfer the payment after the guests departure which is standard protocol! Guests and travelers beware of this scammy behavior! Check your credit card payments at all time. They hope you just overlook it while double payments are illegal and can’t be declared as profit. I filed a complaint via booking and with the hotel itself. They claim to have refunded but it never happened. Booking’s customer support is a nightmare as well. Absolutely detesting.

    Breakfast included although very very basic.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    Our stay
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There was a loud noise coming from the sink.

    We had an issue with our room there was a strange loud clunky,burping noise come from the sink,I called front desk just after midnight, with in 5 min the staff was at my door with a new room assigned and keys.

    Stayed in August 2025

  • Reviewed: June 25, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    My room was clean. Staff was helpful & friendly.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    That didn't offer continental breakfast...just coffee..sometimes it's convenient stayed where they offer breakfast.

    I like the hotel

    Stayed in April 2025

  • Reviewed: May 1, 2025

    6.0
    overall, our short visit was fine
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night

    The hallway carpets were not particularly clean and the landscaping was all under work with lots of dust.

    The room was comfortable and the staff was friendly and responsive

    Stayed in April 2025

  • Reviewed: April 26, 2025

    10
    I have no complaints and will be booking for my May trip.
    • Solo traveler
    • Deluxe Guest room, 1 King, Sofa bed, Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was amazing. I had an issue with one of my pillow cases having makeup on it. I contacted the front desk and informed them of the situation and they sent housekeeping ASAP and she changed everything down to the comforter.

    I love the location!

    Stayed in April 2025

  • Reviewed: April 22, 2025

    10
    Very good!
    • Leisure trip
    • Solo traveler
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property outside is somewhat dry. It would be nice if the plants are well kept.

    The room is clean.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room smelled like cigarettes when first arriving

    Stayed in March 2025

  • Reviewed: March 10, 2025

    3.0
    Ok
    • Leisure trip
    • Group
    • Traditional, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    We left our jackets, one hanging in the closet and one on the back of the chair, we are very upset!!!

    Clean

    Stayed in March 2025

  • Reviewed: March 6, 2025

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was canceled for the Sunday we were there. We had no towels in our room to take a shower restaurant on site was closed for this weekend.

    Stayed in March 2025

  • Reviewed: February 4, 2025

    10
    Room was clean and updated. Was happy with check in and check out employees. It was good, will stay there again if price
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    No patio furniture on our patio

    Room was very nice

    Stayed in January 2025

  • Reviewed: January 25, 2025

    1.0
    not pleasant
    • Business trip
    • Couple
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    not clean rude employees bugs bed bugs no hot water

    Stayed in January 2025

  • Reviewed: July 8, 2024

    3.0
    Never Again!!
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was uninformed and uninterested in requests and arrangements I had made prior to arrival. Staff told us to be very careful as the hotel was in a dangerous area. Entire property is in bad shape. Desperately needs a good cleaning and updating.

    Nothing

    Stayed in July 2024

Showing 1 - 25

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