Opiniones del Four Points by Sheraton Boston Newton 4 estrellas

Thank you so much for your kind feedback! We’re thrilled to hear that you had a comfortable 10-day stay and that you enjoyed our amenities, as well as the service provided by our housekeeping and front desk teams. We're also glad the convenient location worked well for you. It was a pleasure having you with us, and we hope to welcome you back again soon!

Thank you so much for your kind feedback! We’re thrilled to hear that you had a comfortable 10-day stay and that you enjoyed our amenities, as well as the service provided by our housekeeping and front desk teams. We're also glad the co… Mostrar más

Thank you for sharing your feedback. We're glad to hear that you liked the room! However, we’re sorry to learn that the cleaning service did not consistently meet your expectations. We'll be sure to address this with our housekeeping team to ensure better consistency moving forward. We appreciate your comments and hope to welcome you back for an even better stay!

Thank you for sharing your feedback. We're glad to hear that you liked the room! However, we’re sorry to learn that the cleaning service did not consistently meet your expectations. We'll be sure to address this with our housekeepin… Mostrar más

Thank you for your feedback. We're glad to hear you found the parking convenient, as we know how important that can be during a stay. That said, I’m truly sorry to hear that the condition of the hotel entrance and the surrounding environment did not meet your expectations. We understand how first impressions matter, and we take your comments seriously. Our team has been made aware, and we are working on improvements to the entrance area to ensure a more welcoming experience for our guests. While our location provides quick access to major routes, we understand it may not be ideal for everyone, and we regret that this impacted your overall stay. We are working on this. We appreciate your input and hope to have the opportunity to better serve you in the future!

Thank you for your feedback. We're glad to hear you found the parking convenient, as we know how important that can be during a stay. That said, I’m truly sorry to hear that the condition of the hotel entrance and the surrounding envir… Mostrar más

Thank you so much for your kind feedback! We're delighted to hear that you found the rooms spacious and comfortable, and that our location and restaurant met your expectations. It's great to know you enjoyed a restful sleep as well. We also appreciate your suggestions regarding breakfast variety and room service. Your input is valuable, and we’ll certainly take it into account as we continue to improve our guest experience. We hope to welcome you back soon!

Thank you so much for your kind feedback! We're delighted to hear that you found the rooms spacious and comfortable, and that our location and restaurant met your expectations. It's great to know you enjoyed a restful sleep as well.… Mostrar más

Thank you for sharing your feedback. We're glad to hear you appreciated the breakfast and the attentiveness of our front desk team in addressing concerns quickly. However, we sincerely apologize for the inconveniences you experienced during your stay, including the leak and the condition of the second room. This is certainly not the experience we strive to provide, and we regret that our initial response did not fully meet your expectations. Your comments have been shared with our management team to ensure we take the necessary steps to prevent similar issues in the future. We truly value your feedback and hope to have the opportunity to provide you with a much-improved experience in the future.

Thank you for sharing your feedback. We're glad to hear you appreciated the breakfast and the attentiveness of our front desk team in addressing concerns quickly. However, we sincerely apologize for the inconveniences you experienced du… Mostrar más

Thank you for your kind words—we're happy to hear you enjoyed the facilities, breakfast, and the friendly service from our dining room team. We apologize for the inconvenience regarding the missing in-room amenities during your last two days. We'll address this with our housekeeping team to ensure it doesn’t happen again. Thank you for bringing it to our attention.

Thank you for your kind words—we're happy to hear you enjoyed the facilities, breakfast, and the friendly service from our dining room team. We apologize for the inconvenience regarding the missing in-room amenities during your last two… Mostrar más

Thank you for your feedback. We're glad to hear you enjoyed your night with us! We understand your concern regarding the parking—please note that the parking facility is operated independently, which is why it's billed separately and may seem costly. We truly appreciate your understanding, and we hope to welcome you back again soon!

Thank you for your feedback. We're glad to hear you enjoyed your night with us! We understand your concern regarding the parking—please note that the parking facility is operated independently, which is why it's billed separately an… Mostrar más

Thank you so much for your detailed feedback. We're delighted to hear that you enjoyed the room and found our housekeeping team attentive—I'll be sure to pass along your kind words to them. We truly appreciate your comments regarding the front desk experience and parking. We're always looking to improve, and your perspective helps us do just that. We understand your concerns about the parking cost—since it's managed separately, the pricing is unfortunately not within our direct control, but we agree that clarity and value are important. Your input means a lot, and we hope to have the opportunity to welcome you back and offer an even better stay next time!

Thank you so much for your detailed feedback. We're delighted to hear that you enjoyed the room and found our housekeeping team attentive—I'll be sure to pass along your kind words to them. We truly appreciate your comments regardi… Mostrar más

Thank you so much for your wonderful review! We’re thrilled to hear that you found the cleanliness, comfort, and spaciousness of the rooms to be top-notch, and that the coffee at breakfast, parking, and nearby restaurant options met your expectations. Your kind words mean a lot to us, and we can't wait to welcome you back for another excellent stay!

Thank you so much for your wonderful review! We’re thrilled to hear that you found the cleanliness, comfort, and spaciousness of the rooms to be top-notch, and that the coffee at breakfast, parking, and nearby restaurant options met your ex… Mostrar más

Thank you for sharing your thoughts! We're glad to hear you liked the location. However, we apologize for any confusion regarding the payment and checkout process. Your feedback is important to us, and we will look into this matter to improve our communication in the future. We hope to have the opportunity to welcome you back!

Thank you for sharing your thoughts! We're glad to hear you liked the location. However, we apologize for any confusion regarding the payment and checkout process. Your feedback is important to us, and we will look into this matter to i… Mostrar más

Thank you for your feedback, and I sincerely apologize for the confusion regarding the deposit. We do authorize an amount for incidentals in addition to room and tax, and this should automatically be released upon check-out. It should take 7-10 business days to release the hold for incidentals depending on your bank,. I understand how concerning this can be, and I appreciate your patience as we resolve this. I'm glad to hear you found the bed comfortable and that the kettle was a useful addition. If you have any further questions, please don’t hesitate to reach out.

Thank you for your feedback, and I sincerely apologize for the confusion regarding the deposit. We do authorize an amount for incidentals in addition to room and tax, and this should automatically be released upon check-out. It should take … Mostrar más

Thank you for your feedback! We're delighted to hear that you enjoyed our service and found the hotel quiet during your stay. We apologize for the noise from the air conditioner and appreciate you bringing this to our attention. We’re committed to providing a comfortable experience for all our guests and will address this issue promptly. We hope to welcome you back soon!

Thank you for your feedback! We're delighted to hear that you enjoyed our service and found the hotel quiet during your stay. We apologize for the noise from the air conditioner and appreciate you bringing this to our attention. We’re … Mostrar más

Thank you for your review! We’re glad to hear you found the room nice and a good value. We apologize for the noise disturbances from the highway during the night. Your comfort is important to us, and we appreciate your feedback about the soundproofing. We’ll certainly take this into consideration as we work to improve our guests’ experience. We hope to welcome you back soon!

Thank you for your review! We’re glad to hear you found the room nice and a good value. We apologize for the noise disturbances from the highway during the night. Your comfort is important to us, and we appreciate your feedback about the so… Mostrar más

Thank you for your feedback! We’re glad to hear you found the beds comfortable. Your comfort is our priority, and we appreciate your comments. If there’s anything else you’d like to share or if you have any suggestions for improvement, please let us know. We hope to see you again soon!

Thank you for your feedback! We’re glad to hear you found the beds comfortable. Your comfort is our priority, and we appreciate your comments. If there’s anything else you’d like to share or if you have any suggestions for improvement, plea… Mostrar más

Thank you for sharing your feedback. I’m truly sorry to hear about your experience at check-in. It’s disappointing to know that our reception team did not provide the level of hospitality we aim for, and I apologize for any inconvenience caused by the security deposit process. Your feedback is invaluable, and we will address these issues to ensure a more welcoming and efficient check-in experience for all our guests. If there is anything specific we can do to make up for this experience, please let us know. We appreciate your understanding and hope to have the opportunity to provide a better experience on a future visit.

Thank you for sharing your feedback. I’m truly sorry to hear about your experience at check-in. It’s disappointing to know that our reception team did not provide the level of hospitality we aim for, and I apologize for any inconvenience ca… Mostrar más

Thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel clean. However, I’m sorry to learn that you noticed some outside smells during your stay. We’re continually working to address and minimize such issues to ensure a more pleasant experience for our guests. Your comments are valuable in helping us improve. If there’s anything specific we can do to enhance your next visit, please let us know. We hope to have the opportunity to serve you again in the future.

Thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel clean. However, I’m sorry to learn that you noticed some outside smells during your stay. We’re continually working to address and minimize s… Mostrar más

Thank you for sharing your feedback. We're glad you found the location convenient with the bus stop, dining options, drugstore, and breakfast spots nearby. We understand that you felt the pricing was a bit high, and we appreciate your input. If you have any specific concerns or need assistance with anything else, please let us know. We hope to have the opportunity to better meet your expectations in the future.

Thank you for sharing your feedback. We're glad you found the location convenient with the bus stop, dining options, drugstore, and breakfast spots nearby. We understand that you felt the pricing was a bit high, and we appreciate your i… Mostrar más

Thank you for your feedback. We’re delighted to hear that you felt at home during your stay. However, we’re very sorry to learn about the issue with the lack of drinking water upon your arrival. This is certainly not the standard we aim to provide. We will address this matter with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we hope to have the chance to provide a more seamless experience on your next visit.

Thank you for your feedback. We’re delighted to hear that you felt at home during your stay. However, we’re very sorry to learn about the issue with the lack of drinking water upon your arrival. This is certainly not the standard we aim to… Mostrar más