The rooms are tired and need total update. Cloth coveted couch from the 60's, scratches on 2x4 wood coffee table and a lot of retro from a time past. Tub shower with paint peeling from wall. Old indoor/outdoor carpet mixed with faux wood flooring. Old dark furniture and no luggage stands.

Sports Bar and Grill on 1st floor. Close to restaurants and Shops.

Stayed in May 2024

Poorly lit parking garage. No lights on roof top of garage that were working.

Excellent facilities, clean quiet room. Walking distance to dining and shopping. Staff was great!

Stayed in April 2024

All good

Stayed in April 2024

Beds were a little uncomfortable

Stayed in April 2024

N/A

location of hotel to hospital was very convienient

Stayed in October 2023

The parking garage elevator was a little sketchy, but nothing wrong with the hotel itself.

The location is just perfect, you can walk to anything downtown.

Stayed in November 2023

The bed was very uncomfortable and some rude staff. The airport shuttle was unmarked and they tried to leave without us and then there was a thanksgiving event and the staff didn’t like the public in the lobby and locked the restrooms even though we needed to use them when we were waiting for our ride.

We were only there overnight so didn’t get to explore but seemed like a good location.

Stayed in November 2023

the pillows suck, blow dryer missing

good location

Stayed in October 2023

After driving most of the day we needed a restful night of sleep. The room was comfortable and quiet.

Stayed in August 2023

Guests were loud in the halls and out front. We complained to the front desk but was told they couldn't do anything. This went on until about 5 AM. No sleep at all Saturday night.

The location

Stayed in August 2023

Nothing

Location

Stayed in July 2023

There was a large gap under the door, big enough to stick my hand completely outside of. Made me feel a bit unsafe, but we had no issues. No ventilation/fan in bathroom.

Wonderful Location. Right by the stage for Live on the Levee. Bed was very comfortable and room was spacious. Private parking which was nice. Shuttle guy was super nice and the workers were all so helpful.

Stayed in July 2023

When I first arrived no microwave was in my room. Also the phones were not working. I told the front desk and first they told me they could get me one in the morning, but after I told her I would need a discount she managed to find one that day. They also sent someone to the room and he at least fixed one phone. The other phone did not work. Couch was squeaky made noise everytime you sit on it. Ordered some wings at the sports bar in the hotel which were not cooked well. Didn't realize until we got back to the room to eat. Next time will check the order before I leave the establishment.

The suite was a good size. Loved the separate living room in the suite to entertain. Beautiful waterfront view. The location was great. We were in walking distance to restaurants and bars and not from the state Capitol. There was a free concert ending upon our check-in and my family who arrived earlier got a chance to enjoy that.

Stayed in July 2023

Expensive

Roomy, clean

Stayed in July 2023

Bathroom, carpet and painting in the room need some renovation. Because of the weather we were forced to eat dinner at the restaurant and they were out of many items. The room wasn’t that cheap and we had to pay extra for parking. Breakfast wasn’t included but at least they offer free coffee downstairs.

Front desk staff were very nice and helpful. Hotel was nice and our room had a beautiful view of the river. Bed was clean and comfortable. Excellent location to walk around downtown Charleston.

Stayed in July 2023

They kept the downstairs bathroom locked.

Location

Stayed in July 2023

Bed linen and side of box spring had coffee or food stains

Convenience, check-in hours, check-out time, easy access, parking

Stayed in June 2023

Charging "Incidentals" basically doubles the credit card load! It takes 4-6 business days to clear! Included breakfast would have been nice, as there is not many places available around the hotel. Internet is basic, not better than a street hotspot.

Location is great, walking distance to cover the interesting part of town. Shuttle service to Amtrak station on request. Staff friendly and helpful. Free street car leaves just from around the corner.

Stayed in May 2023

No bar soap, shower was a little dingy.

Great location, good view.

Stayed in February 2023

Wasn’t aware that you had to pay for parking in addition to the room fees.

Stayed in November 2022

My ph in room didn't work all 3 days even though I reported on day 1 & 2. Was told they'd send repair man but never did it. Surprisingly did not like pillow topper on bed ... too fluffy & harder to scoot around on Also didn't appreciate extra fees apparently booking.com put in on at end ..."flexible rates"???

Friendly efficient staff

Stayed in November 2022

$12 for parking garage. Really?? Already paid $150 for the room. Lady at the desk asked, "Will you be parking with us?" Where else would we park!?! We drove for almost 5 hours. If staying the night, parking should be included!

Walked around downtown. Specifically came to town to see the LST.

Stayed in September 2022

couldn’t change temp

clean nice rooms.

Stayed in September 2022

great lol nc xxdv

Stayed in July 2022