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  5. Reviews of Four Points by Sheraton Elkhart

Reviews of Four Points by Sheraton Elkhart This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3254 Cassopolis Street, Elkhart, 46514, United States

#18 of 30 hotels in Elkhart

Guests' Choice

Review Score

Based on 111 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.0

  • Value for money

    8.1

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: July 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    NO good view

    Quiet environment. Friendly staff

    Stayed in July 2025

  • Reviewed: June 28, 2025

    9.0
    Thank you for a nice stay!
    • Leisure trip
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The walls are thin

    Very clean

    Stayed in June 2025

  • Reviewed: June 15, 2025

    8.0
    Very Good
    • Family with young children
    • Traditional Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Floor was squeaky and walls were paper thin.

    Good breakfast. Lots of teas to choose from.

    Stayed in June 2025

  • Reviewed: June 5, 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was marginal

    Nice clean

    Stayed in June 2025

  • Reviewed: May 12, 2025

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    No complimentary breakfast

    Didn't eat breakfast

    Stayed in May 2025

  • Reviewed: May 2, 2025

    8.0
    It was awsome
    • Business trip
    • Solo traveler
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast should be free since the price of the hotel was high

    The room was spacious and clean

    Stayed in April 2025

  • Reviewed: February 27, 2025

    9.0
    Was quiet & peaceful - beds were very comfortable
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Pool closed

    Clean , convenient

    Stayed in January 2025

  • Reviewed: December 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I left my Bluetooth in the room and I called and was told they couldn’t find it

    The bar

    Stayed in December 2024

  • Reviewed: November 17, 2024

    7.0
    It was a decent hotel for the short stay
    • Business trip
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Probably parking arrangements

    Close to expressway Close to restaurants Close to stores

    Stayed in November 2024

  • Reviewed: November 7, 2024

    9.0
    We had a great view at a great price, and it was very clean, fresh & comfortable.
    • Leisure trip
    • Couple
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    One unfortunate thing is that the beautiful shower could be a potential slipping hazard.

    It was like brand new & in a very good location, close to restaurants. Spacious room, good value.

    Stayed in October 2024

  • Reviewed: November 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Traditional Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    There was no shelf in the shower to set a razor or my own toiletries. Bathroom lighting was dim unless both lights were on which included the fan

    Large, comfortable room. The king size was extremely comfortable however I did notice a small, fingertip size hole in the sheet the following morning. It doesn't take away from the comfort. Hope this was an oversight & the sheet is retired.

    Stayed in November 2024

  • Reviewed: October 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were terrible.

    It was a clean and comfortable place. Also very quiet.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    8.0
    Enjoyed our stay but will look elsewhere for value.
    • Leisure trip
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Price exceeded value. Nice place, however, not for the price. Very friendly staff checking us in, but took far too long.

    Stayed in September 2024

  • Reviewed: July 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Room, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed 3 nights and didn’t get our room made up even though we asked the housekeeper to clean our room after the second morning, we came home late and very tired and were looking forward to coming back to our clean room and it hadn’t been cleaned and towels hadn’t been changed. Bedding is terrible. Pillows are very thin and cheap.

    Front desk staff were friendly and helpful. Rooms were modern and large.

    Stayed in July 2024

  • Reviewed: June 24, 2024

    9.0
    Great experience, comfy room and good rest
    • Leisure trip
    • Couple
    • Traditional Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The shower box floor is super slippery. They need to change the material before having anyone fall and injure in the shower.

    The check in was smooth and fast. The staff is fantastic. The breakfast is good but there is only one staff doing the kitchen and checking out people at 7-8AM. They need to put more people.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Loved that there was a car, but no bar tender.

    How clean, quiet, and nice for kids but equipped for adults to.

    Stayed in June 2024

  • Reviewed: May 17, 2024

    7.0
    Plenty of opportunities to improve.
    • Business trip
    • Solo traveler
    • Traditional Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Bedding was terrible. Not a very comfortable bed.

    Location was good for my business.

    Stayed in May 2024

  • Reviewed: August 22, 2023

    7.0
    Meh
    • Business trip
    • Group
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Had a lot of trouble with the Internet at nigh. When we called the front desk for assistance the young clerk was rude and abrasive and hung up on us. It would have been better if she hadn't answered the phone at all, because at least then it wouldn't have been an unpleasant end to our day.

    Stayed in August 2023

  • Reviewed: March 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, City view
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really that I didnt like. Well besides the snow that that we got hit with lmao

    I like the bar and fireplace

    Stayed in March 2023

  • Reviewed: December 1, 2022

    9.0
    wonderful hotel, friendly staff 10/10
    • Leisure trip
    • Solo traveler
    • Traditional Room, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Bryan is one of the best. he helped me out MAJOR one night while attempting to get in the building . I thank him for being alert and timely. he made me feel super safe as a solo traveler.

    Stayed in November 2022

  • Reviewed: November 28, 2022

    8.0
    Nice modern building.
    • Leisure trip
    • Family with young children
    • Traditional Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were not comfortable, but bed was. House keeping only cleaned bathroom, didn’t provide new towels or make bed. Also knocked on door at 9 in morning to do cleaning. We were still in bed. Had to tell her to come back later. If someone talked in hallway or knocked on other doors, we could hear them.

    Modern facility. 24 hour gym. Close by restaurants, yet quite place. Most of the receptionist were very friendly during our 2 nights stay.

    Stayed in November 2022

  • Reviewed: June 17, 2025

    3.0
    Not what we expect from a Sheraton Hotel.
    • Leisure trip
    • Couple
    • Traditional Room, Guest room, 1 King
    • Stayed 7 nights

    We were really disappointed in the hotel. To say it didn't live up to our expectations would be a gross understatement! When we checked in to our first room, I attempted to close the shade and it fell off the window. Then I was told there were no other handicap rooms available. However, after further conversation, we were told there were no more handicap rooms with king size beds. Our second room, with twin queen size beds, had the window blind rolled up. This was because, again the shade control was broken. On Tuesday we talked to a woman who said she was the manager and would have it fixed. It never was. All week we set in a dark room whenever we were there during the day. In addition, the handicap tub/shower was very slippery - thank goodness we brought a non slip mat. It was also a tub that my wife had difficulty stepping over - I had to help her in and out to keep her from slipping and falling. A walk in shower that some rooms had would have worked much better. This was not a handicap friendly bathroom. Finally, the cleanliness of the place was not what we expect from a Sheraton Hotel. In the morning when I would go down for coffee, the trash can was overflowing with beer bottles and used coffee supplies. The serving tray had cream spills and no one was checking to see if anything needed to be wiped down and cleaned up. The outside appearance was also unkept with weeds and grass that needed to be mowed. One last thing; the hand cream was rancid. One can only guess how long it had been in the bathroom and had never been replaced.

    That's really hard to answer. The location was good.

    Stayed in June 2025

  • Reviewed: April 25, 2025

    6.0
    Ok
    • Business trip
    • Group
    • Traditional Room, Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    cook didn’t turn up a couple of times so breakfast not available. Would prefer if it was buffet style

    Ok

    Stayed in April 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional Room, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff , very welcoming , comfortable and clean rooms

    Stayed in March 2025

Showing 1 - 25

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