3254 Cassopolis Street, Elkhart, 46514, United States
#18 of 30 hotels in Elkhart
Guests' ChoiceBased on 111 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.3
Facilities
8.0
Staff
8.0
Value for money
8.1
Free Wifi
10.0
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End of dialog contentReviewed: July 10, 2025
Whetsel
United StatesNO good view
Quiet environment. Friendly staff
Stayed in July 2025
Reviewed: June 28, 2025
Josh
United StatesThe walls are thin
Very clean
Stayed in June 2025
Reviewed: June 15, 2025
Andrew
United StatesFloor was squeaky and walls were paper thin.
Good breakfast. Lots of teas to choose from.
Stayed in June 2025
Reviewed: June 5, 2025
Joe
United StatesBreakfast was marginal
Nice clean
Stayed in June 2025
Reviewed: May 12, 2025
Sarah
United StatesNo complimentary breakfast
Didn't eat breakfast
Stayed in May 2025
Reviewed: May 2, 2025
Abdi
United StatesThe breakfast should be free since the price of the hotel was high
The room was spacious and clean
Stayed in April 2025
Reviewed: February 27, 2025
Stacey
United StatesPool closed
Clean , convenient
Stayed in January 2025
Reviewed: December 14, 2024
Candace
United StatesI left my Bluetooth in the room and I called and was told they couldn’t find it
The bar
Stayed in December 2024
Reviewed: November 17, 2024
Arthur
United StatesProbably parking arrangements
Close to expressway Close to restaurants Close to stores
Stayed in November 2024
Reviewed: November 7, 2024
Annette
United StatesOne unfortunate thing is that the beautiful shower could be a potential slipping hazard.
It was like brand new & in a very good location, close to restaurants. Spacious room, good value.
Stayed in October 2024
Reviewed: November 4, 2024
Jennifer
United StatesThere was no shelf in the shower to set a razor or my own toiletries. Bathroom lighting was dim unless both lights were on which included the fan
Large, comfortable room. The king size was extremely comfortable however I did notice a small, fingertip size hole in the sheet the following morning. It doesn't take away from the comfort. Hope this was an oversight & the sheet is retired.
Stayed in November 2024
Reviewed: October 5, 2024
Ralph
United StatesThe pillows were terrible.
It was a clean and comfortable place. Also very quiet.
Stayed in October 2024
Reviewed: October 3, 2024
David
United StatesPrice exceeded value. Nice place, however, not for the price. Very friendly staff checking us in, but took far too long.
Stayed in September 2024
Reviewed: July 7, 2024
Hannah
United StatesWe stayed 3 nights and didn’t get our room made up even though we asked the housekeeper to clean our room after the second morning, we came home late and very tired and were looking forward to coming back to our clean room and it hadn’t been cleaned and towels hadn’t been changed. Bedding is terrible. Pillows are very thin and cheap.
Front desk staff were friendly and helpful. Rooms were modern and large.
Stayed in July 2024
Reviewed: June 24, 2024
Porhatai
ThailandThe shower box floor is super slippery. They need to change the material before having anyone fall and injure in the shower.
The check in was smooth and fast. The staff is fantastic. The breakfast is good but there is only one staff doing the kitchen and checking out people at 7-8AM. They need to put more people.
Stayed in June 2024
Reviewed: June 4, 2024
Sarah
United StatesLoved that there was a car, but no bar tender.
How clean, quiet, and nice for kids but equipped for adults to.
Stayed in June 2024
Reviewed: May 17, 2024
Duane
United StatesBedding was terrible. Not a very comfortable bed.
Location was good for my business.
Stayed in May 2024
Reviewed: August 22, 2023
Morgan
United StatesHad a lot of trouble with the Internet at nigh. When we called the front desk for assistance the young clerk was rude and abrasive and hung up on us. It would have been better if she hadn't answered the phone at all, because at least then it wouldn't have been an unpleasant end to our day.
Stayed in August 2023
Reviewed: March 5, 2023
Joanna
United StatesNothing really that I didnt like. Well besides the snow that that we got hit with lmao
I like the bar and fireplace
Stayed in March 2023
Reviewed: December 1, 2022
Destiny
United StatesBryan is one of the best. he helped me out MAJOR one night while attempting to get in the building . I thank him for being alert and timely. he made me feel super safe as a solo traveler.
Stayed in November 2022
Reviewed: November 28, 2022
Humeara
United StatesPillows were not comfortable, but bed was. House keeping only cleaned bathroom, didn’t provide new towels or make bed. Also knocked on door at 9 in morning to do cleaning. We were still in bed. Had to tell her to come back later. If someone talked in hallway or knocked on other doors, we could hear them.
Modern facility. 24 hour gym. Close by restaurants, yet quite place. Most of the receptionist were very friendly during our 2 nights stay.
Stayed in November 2022
Reviewed: June 17, 2025
Steven
United StatesWe were really disappointed in the hotel. To say it didn't live up to our expectations would be a gross understatement! When we checked in to our first room, I attempted to close the shade and it fell off the window. Then I was told there were no other handicap rooms available. However, after further conversation, we were told there were no more handicap rooms with king size beds. Our second room, with twin queen size beds, had the window blind rolled up. This was because, again the shade control was broken. On Tuesday we talked to a woman who said she was the manager and would have it fixed. It never was. All week we set in a dark room whenever we were there during the day. In addition, the handicap tub/shower was very slippery - thank goodness we brought a non slip mat. It was also a tub that my wife had difficulty stepping over - I had to help her in and out to keep her from slipping and falling. A walk in shower that some rooms had would have worked much better. This was not a handicap friendly bathroom. Finally, the cleanliness of the place was not what we expect from a Sheraton Hotel. In the morning when I would go down for coffee, the trash can was overflowing with beer bottles and used coffee supplies. The serving tray had cream spills and no one was checking to see if anything needed to be wiped down and cleaned up. The outside appearance was also unkept with weeds and grass that needed to be mowed. One last thing; the hand cream was rancid. One can only guess how long it had been in the bathroom and had never been replaced.
That's really hard to answer. The location was good.
Stayed in June 2025
Reviewed: April 25, 2025
Mike
Canadacook didn’t turn up a couple of times so breakfast not available. Would prefer if it was buffet style
Ok
Stayed in April 2025
Reviewed: March 27, 2025
Lily
United KingdomFriendly staff , very welcoming , comfortable and clean rooms
Stayed in March 2025
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