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Reviews of Radisson Hotel Fairview Heights - St Louis This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

319 Fountains Parkway, Fairview Heights, IL 62208, United States

#2 of 9 hotels in Fairview Heights

Guests' Choice

Review Score

Based on 442 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 5, 2025

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of the rooms had a noticeable smoke smell, and the shower was not working properly.

    really liked the location, especially how close it was to restaurants. The pool had warm water, which was very relaxing, and the bar had a great atmosphere with a friendly bartender. Breakfast was also very good.

    Stayed in September 2025

  • Reviewed: August 25, 2025

    8.0
    quiet comfortable rooms
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    great comfortable beds, clean rooms, hot free breakfast was very good.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Quiet Restful Stay
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning vents very dusty; air conditioners need deep cleaning and filter changes. Bath tub filled up need drains cleared.

    4th floor quiet; King Room very comfortable. Rosa the manager was awesome!!!!

    Stayed in August 2025

  • Reviewed: July 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast hot food was the same every day we was there.

    Good location and close to everything.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tv doesn’t connect to the internet I had no towels in my room The whole floor was hot outside of room The elevators hadn’t been vacuumed in days from the looks of it

    The location

    Stayed in July 2025

  • Reviewed: July 10, 2025

    8.0
    Small things matter
    • Business trip
    • Solo traveler
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was hot and only one was working . It needed to be cleaned up and obviously maintenance on the one working. The AC in the room just never really cooled down the room . I slept in the bed closest to the ac.I am not hot natured. TV needed instructions...kept asking for a app or widget to be downloaded...the guide part never really worked. Last but not least... the $100 incidental deposit bit excessive ... I checked in at 1030 pm left by 630 next morning only to find that the hold is for a 5 days . I called my bank and thats what I was told I also called Radisson and they said something different.

    Room was clean and comfy Felt safe Overall nice property

    Stayed in July 2025

  • Reviewed: July 9, 2025

    7.0
    Check the area before staying.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was lipstick marks on the bedding. There was mold in the bathroom. There was a dirty diaper ripped up in the pool and there was some kind of oil in it. They didn't even close it when I told them that it was a biohazard. The pool was Green. It was not in a safe neighborhood at all.

    I like the updated room.

    Stayed in July 2025

  • Reviewed: June 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First impression is great!! Then we get to the room and maintenance is working on the air conditioning. Get another room. Go to use the bathroom can't get the door open. Air conditioning was not working in hallways or elevator. It was very hot during our stay. The sheets are very worn out. The Kleenex box was empty and still in holder and they didn't leave another roll in the bathroom. The front desk employees we dealt with were very nice..

    Convince to interstate.

    Stayed in June 2025

  • Reviewed: June 18, 2025

    7.0
    The staff /owners / mgmt are working hard to fix the issues. I will stay again on my next business
    • Business trip
    • Solo traveler
    • Two Queen Beds/Disability Access - Non Smoking
    • Stayed 1 night

    There were no plates available. Several of the hot items were already gone at 8 am and there wasn't a staff member overseeing the breakfast service.

    The staff and management are working hard to get things improved at the property. This was my 2nd time staying within a 4 wk period and I could see improvements over the last time.

    Stayed in May 2025

  • Reviewed: June 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in June 2025

  • Reviewed: June 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Powered window shades didn't work,, and bottom 12 inches open allowed morning light into room, which wakened wife who is light sleeper. Shower curtain allowed water on bathroom floor.

    Good value, excellent room, wonderful breakfast, helpful staff

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    I would recommend this hotel to anyone...
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    I would recommend this hotel. The staff was nice and friendly. Our rooms were nice- although there was a dead spider at my front door. Two BIG things for me and my family were having a FRIDGE and MICROWAVE in the room. The only drawback for us was it wasn't close to the places we were visiting. However- the hotel is RIGHT by the highway, so it was VERY easy access to get everywhere we needed to go. Conveniently located by LOTS of good shopping venues and food as well. Overall, I would recommend and would stay at this hotel again.

    Stayed in June 2025

  • Reviewed: June 6, 2025

    9.0
    Great choice for a great price. My family and I enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bar wasn’t open

    Clean, affordable, good breakfast.

    Stayed in June 2025

  • Reviewed: May 30, 2025

    8.0
    The hotel was nice, room was clean enough.
    • Leisure trip
    • Solo traveler
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    I did not eat breakfast. The room was nice, The tv was hard to navigate as the guide would not load so you just had to guess what you were watching. The tub was somewhat concave not flat which was very odd. The water pressure was horrible and the bathroom lighting was in adequate. But if you like marijuana smoke in the hallways, then this place is for you! The staff were super nice.

    Stayed in May 2025

  • Reviewed: May 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff and accommodating, very clean,elegant, good location the grounds were very well kept. And plenty of parking.

    Stayed in May 2025

  • Reviewed: May 23, 2025

    8.0
    Excellent stay for a roadtrip stopover
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Weird TV controls

    Surprisingly nice for a budget hotel! GREAT breakfast! Good window shades, large towels.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Connecting room didn’t offer much noise insulation so I heard my neighbor snoring through the door.

    Spaciousness of room and location. Price.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not as clean as I would like

    Location and pool

    Stayed in May 2025

  • Reviewed: May 9, 2025

    6.0
    Happy but not happy
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff, cleanliness and customer service is always top tier

    The staff are always wonderful and the room and bed are clean and comfortable. But not having wifi and not being able to access netflix or you tube made entrainment very limited or non existent.

    Stayed in April 2025

  • Reviewed: April 29, 2025

    8.0
    I was here only 1 night for Doctor appointment in St Louis next day.
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That they charge a $75. per night pet fee. I have a very small 6 yr old Yorkie and have never paid that much for dog fee. They should definitely have that on their site, I wasn’t happy after I got here and found out. It was more than I paid for the room for 2 adults, after fees & taxes!! ☹️

    Very nice, clean, close to everything.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    8.0
    Good but not perfect.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Their housekeeping weren't in. My lady had a break out of acne on her face. For the price, it's good. Just either bring your own pillow case or pillow. Otherwise it wasn't bad.

    Nice location. Good staff. Very nice rooms.

    Stayed in March 2025

  • Reviewed: April 9, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Miki, at the front desk, was amazing and the staff were great! We were disappointed that the bar was closed due to lack of staff. The room was clean, but the halls needed to be swept more often. The pool was murky, but families were enjoying it. The hotel is in a great location and we would stay there again, but we would make sure that everything was up and running. It is a terrific value if the bar is open, free breakfast, and a little more upkeep was intact. We did have a free breakfast every morning and it was delish!!

    Stayed in April 2025

  • Reviewed: April 7, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 3 nights

    Cost was too high

    Breakfast was standard hotel buffet

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of dust

    Nice place

    Stayed in March 2025

Showing 1 - 25

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