Reviews of DoubleTree by Hilton Manhattan, KS 3 stars
530 Richards Drive, Manhattan, KS 66502, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewVery Clean, friendly staff, comfortable beds
Pool was too cold
Thank you for taking time out of your busy schedule to share your experience. Please accept our sincere apologies regarding the pool. We are working on bids to have the current one replaced.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewNice big comfortable room. Good ac.
A little pricey
Thank you for sharing your recent stay and appreciate the positive feedback.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood location and seems overall well kept! Comfortable beds.
Low lighting in the rooms/weird placement of lights. Not a huge fan of the pool indoors the middle of the main hotel guest space. Breakfast was mediocre especially given it cost $13 a person.
We appreciate you taking the time to share your experience with us. We are working on replacing the desk lamps and adding a secondary bulb to the floor lamps to improve overall lighting and will review our offerings for breakfast.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe staff was friendly and helpful. I actually only stayed the 12–13. Booking still hasn’t corrected the dates or charges the hotel on the other hand has been more than helpful
N/A
Thank you for taking the time to share your experience! We will contact booking.com again to assist with providing your credit back.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewbasic breakfast, no flavored creamers, no waffle stations
Thank you for taking the time to share your experience and was disappointed to hear we did not provide flavored creams and waffles and will make sure both are on hand at all times.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewClean. Convenient. Spacious room. Liked the toiletries, plenty of towels provided.
1st morning, no hot water in the shower. Brrr! Also would have liked a light weight comforter/blanket. The comforter we had was too warm.
Was glad to see you were able to enjoy your stay with us and enjoyed the spacious room. Apologies for the hot water issue which we resolved that morning. Hope to see you soon!
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewThe room was clean, staff was friendly, and the kids loved the pool!
We paid for a King suite with a sofa bed, there was not a sofa bed in our room so we had to all sleep on the King bed - for the price we paid we should have gotten what we paid for, so that was disappointing!
Appreciate you taking the time to give us your feedback and sincerely apologize for not providing you with the correct room type. This is not our typical level of service and want to make things right for you and will contact you directly.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewVery clean
Thank you so much for a great score and appreciate your business, and hope to see you back soon!
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewOur son’s baseball team stayed here for a tournament. The pool being in a central location was nice so the adults could hang out while the kids swam.
Also having the pool in a central location meant noise. It was pretty loud from our room.. the 10pm pool shut down was good though so we were able to sleep. But forget sleeping in! The pool was filled with noise again early in the morning. Also, the toilets didn’t flush properly.
Sierra, thank you taking the time in providing your feedback and was glad to hear you enjoyed your stay. We will address the flushing concerns and appreciate you bringing it to our attention. Kevin Corprew General Manager
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThe bed and pillows were amazing. Staff absolutely amazing. Clean main areas.
Bathroom moldy a little. Room opened up to trash cans and laundry on second door. Pets allowed.
Thank you for taking the time to provide your honest feedback. Glad to hear the staff took great care of you and love the pillows! We will address the bathroom concerns. Kevin Corprew General Manager
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in November 2024
Verified reviewExpensive
Terrible experience
Jane, Thank you for your review and was disappointed to hear we fell short of your expectations and want to make things right, please contact me so we can make it right.
Reviewed: 7 February 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in November 2024
Verified review