Reviews of Four Points by Sheraton Manhattan SoHo Village 3 stars
66 Charlton Street, SoHo, New York, NY 10014, United States
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewGreat location. Good value for money. Comfortable and spacious room
You need to pay for a fridge. No breakfast nor bar
Thank you for the feedback. Apologies about the bar and breakfast, we are renovating our restaurant so we can provide a modern and exciting new space for our guest to dine in. It is listed online when you book.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff went out of their way to be helpful! The rooms don't have refrigerators and I needed something to keep some meds cold and one was sent to my room and there was no additional charge!
Thank you for the feedback. We hope to see you again soon!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewUnbelievable staff and I wish I could honor them personally as human beings and not employees and staff … it’s a disservice to rate hotels as they are not an entity .. only humans and human experience and interactions are. So to rate a hotel and rate its employees is useless unless these beautiful beings at the desk at housekeeping individually can be rated. Unless there are means to identify them by their face because I don’t even know nor recall how many wonderful humans were so exceptionally kk d and compassionate, it’s useless to leave reviews for corporate organizations like hotels
It needs update and some touch
We are so thrilled that the staff made you feel welcomed in and right at home!! We pride ourselves on being the best we can when it comes to those who matter. You! the guest. We are currently undergoing renovation in the lobby so we hope that you get to visit us again and we can accommodate you and you can take full advantage with what we have to offer.
We are so thrilled that the staff made you feel welcomed in and right at home!! We pride ourselves on being the best we can when it comes to those who matter. You! the guest. We are currently undergoing renovation in the lobby so we hope th… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation was good for SoHo and Greenwich Village
The room had a strong perfumey odor
Thank you for the feedback. Our apologies about the strong smell in the room. We will investigate to see where it may be coming from.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThank you for the feedback. We hope to see you again soon!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewStaff are very hospitable
No clue when booking that there were NO amenities: bar, restaurant, outdoor cafe and outdoor bar all closed, lobby had just four seats - nothing like photos - staff said 'due to construction' but none visible free coffee in lobby undrinkable
We're sorry to hear that you weren't able to enjoy the restaurant/bar during the time that you were here with us. We are currently going under a new renovation for the hotel which will be back up and running later in the month. We hope to be able to see you again once we have it up for business again. We are glad to hear that the Staff made you feel welcomed! its always our goal to make you feel right at home.
We're sorry to hear that you weren't able to enjoy the restaurant/bar during the time that you were here with us. We are currently going under a new renovation for the hotel which will be back up and running later in the month. … Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe bed was extremely comfortable. The location was convenient, as I was in town on business. The room was a nice size and updated; despite the construction in the lobby, the room made up for that. We had a stunning view!
There could have been some continental breakfast. Also, the pool was closed, and I am a religious swimmer. Those would be the only things I was a little disappointed about.
Hello and thank you for the wonderful feedback! It was a pleasure to have you. In regard to the breakfast, the restaurant is operated independently from the hotel and even when open breakfast is not included. We actually do not have a pool and do not advertise to have one. My apologies if you were informed we do. Thank you again and we hope to see you again soon!
Hello and thank you for the wonderful feedback! It was a pleasure to have you. In regard to the breakfast, the restaurant is operated independently from the hotel and even when open breakfast is not included. We actually do not have a pool … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation was amazing!
Cleaning everyday was great, but we never got new towels so had to get them at the reception 3 out of our 4-night-stay.
Thank you for the feedback. Our apologies about the issue with the towels, that should not have happened. We will look into why this occurred and make improvements.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat location so many things near by absolutely loved how convenient it was
Certain things can be a bit more cleaner overall it was still nice & clean though
I'm glad we are your new go to!! Means a lot to us! we hope to see you often and soon!! Please don't hesitate to reach out to us when visiting us so we can always accommodate you to the best of out ability
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation and staff
No restaurant as it is being upgraded
We're glad to hear that you've enjoyed your stay. Although we are currently going through renovations the restaurant is said to be up and running by august.20th! We hope to see you soon so you can be able to enjoy us at our full potential
We're glad to hear that you've enjoyed your stay. Although we are currently going through renovations the restaurant is said to be up and running by august.20th! We hope to see you soon so you can be able to enjoy us at our full pot… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewFriendly staff. Good service as I needed extra linen that night. Quiet, clean
The small space expected to hold 4 sdul
Thank you for the feedback! We hope to see you again soon.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewlocation and staff
the air conditioning was very loud
Thank you for the feedback. We will have someone look at the AC unit to see if we can improve that. We hope to see you again soon!
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewIf you’d like to avoid the typical tourist spots and stay near Soho, this location is ideal. Soho is just a short 5-minute walk away. The hotel itself is small and charming, with spotless rooms. The staff were all exceptionally friendly and eager to help. While the restaurant wasn’t open during our visit, we enjoyed the great coffee available at reception each morning. There are plenty of nice places to eat and have a drink just steps from the hotel.
The internet speed could be better—it was about 10 Mbps when we stayed (end of June 2025). In the evenings, you can hear quite a bit of noise from the local traffic heading to the Holland Tunnel. It would also be nice to have a small refrigerator in the rooms for convenience.
Thank you for the feedback! We hope to see you again soon. Just for future reference fridges are available upon request for a one time fee of $25. Apologies if this was not communicated to you.
Reviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe staff were exceptional. Very welcoming, kind and understanding. Rooms were clean.
The rooms were a bit small. I didn't realise there was free coffee and tea downstairs til the last morning.
Thank you for the great feedback. We hope to see you again soon!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified review