Room was smelly and run down, front desk guy was OK, but not super pleasant.

The hotel was ok for a one night stay close to the airport but the whoole place was in pretty rough shape, room was smelly, pretty run down for a Radison.

Stayed in August 2025

Only 1 elevator working, it was generally unclean, the restaurant wasn't open and most of the lights in the lobby were off. This place gave human trafficking vibes.

The proximity to the airport

Stayed in May 2025

Prompt a d friendly service from driver

Stayed in April 2025

A couple of issues needed attention

Stayed in March 2025

Came here when their system was down. Seated until it came back on, but rather than be called to check in, the people who came after us directly from the airport were entertained first. Bad service. Also, the white lady with short black hair was making faces here and there and we could hear her complain. Not so professional. When we checked out, we were told by the old white lady with blonde hair that there is no invoice as we booked with booking. Yeah, right as if it’s our first time booking a hotel through booking. Not coming back here.

Nothing

Stayed in October 2024

Kind of run down. Restaurant closed. Badly in need to a remodel. One elevator out of order. Bathroom sink clogged.

Closeness

Stayed in October 2024

clogged bathroom sink, water wouldn't go down and just collected in the sink. elevators took forever

easy check in

Stayed in August 2024

Got woken up at 1220am by loud mouthed woman outside my door that continued talking for at least an hour. Restaurant and pool were closed

Closeness to airport and free shuttle

Stayed in August 2024

N/A

Basic clean rooms. Price is good.

Stayed in July 2024

No breakfast, No pool or hot tub, fire hoses missing on almost every floor. Broken bed. Reservation issues. Need to checks as a form or payment.have guest call in payment 3-5 days prior to arrival. Credit cards have interest.it’s actually safer to get a check payment. Not everyone has a credit card you know. Business discount. I really want a refund it was bad. Maybe with $79 a night period taxes included. When u have a swimming pool not working lower the rates, breakfast not served, overall rip off. I own a very profitable businesses and not happy at all. Hotel should be shut down and brought up to code.

House keepers were friendly

Stayed in April 2024

The refrigerator unity was making noise and buzzing I couldn’t sleep well.

Close to airport

Stayed in January 2024

No WiFi at the time. No breakfast. Most expensive of our trip with less to offer.

It was fine.

Stayed in October 2023

Air conditioner did not work properly.

Location & room size OK, however, the air conditioner did not work all the time.

Stayed in September 2023

Seemed a little run down. Kind of a musty smell.

Convenient. Friendly helpful staff.

Stayed in September 2023

The rooms were outdated, the bathroom seemed half clean. The room across from mines key pad was broken on the floor, when I was going to go get ice.. seemed scary so I just lock my door and stayed in my room

It was available last min. After my flight got cancelled

Stayed in July 2023

Obviously aging facility. Pool did not work. Restaurant was not open. We chose the hotel by chain name, location, price and pool and restaurant. We did not have transportation

Helpful staff

Stayed in July 2023

My room didn’t have a light switch at the entrance. It was very dark, I had to get to a lamp on the desk that was so flimsy I almost dropped it to the floor. There was no breakfast, which was my fault for not checking. For the price I could have gone to many others that had breakfast and were even cheaper. At the lobby, I was asked to pay $50 extra, was not asked about if I wanted to get a call to be walen up like the next lady after me was asked. No ID, just the credit card that was charged more than $200, and my bank sent a fraud message. I was concerned at first. If the clerk had explained better I would not have been so worried.

Stayed in June 2023

Booking.com never checked for availability and I was not able to check in at 2am despite going through booking.com. Booking.com dropped the ball by not verifying availability by phone while I was on the line with their agent. Avoid booking.com they are unaware of hotel capacity and if there are truly rooms available, booking through them is risky.

Booking.com never checked for availability and I was not able to check in at 2am despite going through booking.com. Booking.com dropped the ball by not verifying availability by phone while I was on the line with their agent. The hotel staff were courteous. Avoid booking.com if you are in a pinch.

Stayed in May 2023

I booked this hotel solely for the restaurant on site as well as the pool facilities. Both were closed and not operating during my stay. I stayed for two nights and the elevators were in and out of order my whole stay. the walls to the rooms are paper thin, bed was very uncomfortable and needed replacing. It seemed very rickety and old. Upon arrival I noticed my room hadn’t been cleaned adequately—dirt and hair on the bathroom floor, in the sink and the bathtub. The worst part was seeing toenail clippings from a previous guest still in the trash can. I’m usually a repeat customer but I will never set foot in this hotel again.

The proximity to the airport and expressway. Easy to find.

Stayed in May 2023

The hotel was fantastic The only thing I could complain about that there was not an electric vehicle charger. But that's not something to really complain about.

There was a little mix up with our room style at the front desk. That was quickly resolved and we were in a comfortable quiet room in no time. There's something to be said for thorough customer service. I understand that things go bad and it's nice when things are made up for.

Stayed in March 2023

Restaurant was closed for renovation, no breakfrast even it was advertised. The rate was still the same without the amnemitities.

Stayed in March 2023

Hotel was clean but "tired". No one at the front desk when we arrived, then when someone arrived, they asked us to wait another few minutes before coming back to check us in. Receptionist was cold and systematic. When we arrived at our room -neither the TV nor the internet was working. Called the Front Desk and was told to try unplugging and plugging the TV in and that the internet was working - just to keep trying as they had a full house. We never were able to get on the internet and my husband had work he needed to do. We tried calling the internet support line only to get a continual busy signal. Definitely not a good hotel for business and unfortunately not up to the typical 4 Points standards.

Location fine, hotel was clean.

Stayed in November 2022

My bed was lopsided. It looked as if it was broken on one side. I only stayed for one night so I didn't complain. Also bathroom wasn't as clean as it could've been. Everything is slightly outdated.

I like how close the hotel was to the airport. It was important to me that it had a shuttle and the shuttle was on time and I didn't miss my flight. I also like that I didn't have to walk far to get something to eat at a restaurant.

Stayed in September 2022

property had a lot of trash on the grounds.

bed was comfortable and staff was very friendly.

Stayed in September 2022