Just a little dated but it was still very nice and cozy

The pool and jacuzzi area were nice, clean and my kids loved the pool. Staff were excellent

Stayed in April 2024

Minor inconvenience with elevator problem but not a big deal.

Very clean and pol is nice.

Stayed in March 2024

Clean Property and big pool... Always smells amazing.

Stayed in November 2023

Had to leave a day early due to illness. Staff was not helpful regarding any refund the change in plans. Regular guest so this was disappointing. Room and bathroom not as clean as it is usually here. May have been an off week for them.

Location, lounge and restaurant in house

Stayed in November 2023

Bar hours only 5-10, breakfast only… I expected more from a Sheraton..

Location, my first priority

Stayed in November 2023

I think the front desk ladies should be more knowledgeable of the area. I did find communication difficulties.

It's nice that breakfast is offered, I just passed on it.

Stayed in October 2023

The only thing i didn't like was the situation with breakfast. When i booked the place ut said breakfast included with reservation. However, at breakfast i was told i needed a voucher for free breakfast. Lady at front desk just gave me a voucher, so not really sure what the problem was.

Stayed in October 2023

Toilet had no fan and needed repair for handle. Tub has high sides to step in for whirlpool, would be hard for older guests. Elevators were quirky, buttons didn’t work well and stopped on random floors. Other guests had smelly food that traveled into room, not much to do about that.

Bar and restaurant, hot tub and pool. Good AC, bed. Great TV!!

Stayed in July 2023

Sidewalks dangerous

NA

Stayed in June 2023

This review is hidden because it doesn't meet our guidelines.

You can't open the window. It was bad air in the room.

so far so good, Thanks

Stayed in October 2022

Breakfast is suppose to be included but I was charge an extra $10.60..... room service is not provided unless you specially ask for it, I don't mind making the beds & cleaning up after myself but fresh towels daily would have been at least better then none. I think they should leave maybe a questionnaire on door to ask if you need fresh towels, TP etc and maybe just leave them in a bag on your door.

The location is very convenient, walking distance from a 24 hr diner, they do have room service with food and bar but you have to go down and get it, not really a big deal. The pool and work out area are very nice and it is in doors. Over all this is literally the best place in York PA that I could find. There is another but it's an extended stay and it's a lot more $$, & doesn't have an in door pool, it has an outdoor one and PA gets cold. I would stay here again!

Stayed in September 2022

JOINING BEDROOM DOORS IN ONE ROOM

VERY CLEAN AND VERY BIG

Stayed in September 2022

The thin mattress on the pullout sofa was very uncomfortable. Lots of flying nats on wall near lights, in tub and in sheets. This hotel should exterminate rooms and ensure rooms are equipped for guests prior to check in.

Staff were very nice, pleasant and professional. Service request for a missing TV remote and bedding for the pull out sofa was received quickly. Room decor was nice.

Stayed in September 2022

The loud obnoxious family with kids running around until midnight.

Location was convenient. And we were able to check in early.

Stayed in August 2022

The pot smell in the hallway was overwhelming.

Stayed in August 2022

the breakfast food was cold.

everything

Stayed in August 2022

Only thing I didn't like was the difference in pricing for breakfast. Not a big deal for a few extra bucks, But front desk charging 10 plus tax per person web site and a sign on the buffet said 8 per person and that included tax. IMO remove the sign at the buffet table and change the web description if you will be charging more. Again 7 dollars more didn't really affect my budget.

Very clean updated rooms. Safe location. Many parking spots to accommodate guest. Loved the fact that you have a bar on the grounds. Rooms updated with large fog resistant bathroom mirror you can sinc your phone through it, which allowed you to play music listen to the news while getting ready. Extra Large tv in bedroom along with a sofa. Very comfortable room and super clean. Wasn't afraid to take off shoes. I even joined the club for future stays with them. A+++ rating. Bravo.

Stayed in August 2022

Our jacuzzi tub didn't work. There should be ice and vending machines on every floor

Very nice and clean room. Loved the hot tub and pool. Staff was very helpful as well.

Stayed in July 2022

no desk and chair in the room

no free breakfast

Stayed in April 2022

Perhaps more than one laundry facility. We were in town for a swim meet and drying towels is a necessity! Also, a casual restaurant on premises would be ideal.

No breakfast included but that would have been nice.

Stayed in April 2022

The pool and hot tub was closed. The fan in the bathroom wasn't working.

The bed and pillows was excellent and extremely comfortable.

Stayed in June 2021

Hair found all over the room, that did not belong to me.

Modern

Stayed in May 2024

Pool area too cold, Water temperature of pool could have been warmer. Tv reception poor, picture kept scrambling. Someone was outside the rooms in our wing walking up and down the parking lot with a leaf blower. Not sure what he was doing other than blowing things off the pavement but the noise was nerve racking. Finally called the front desk and someone came out and got him to stop.,

Room was clean, staff friendly

Stayed in April 2024