Reviews of Four Points by Sheraton Tallahassee Downtown 4 stars

I liked how clean it was and the staff was very nice

The air conditioning wasn’t as cool as we wanted even on the lowest setting we came in and it was warm

Nothing This is not a four stars hotel, not even a two

The bed where dirty, the room awful I would never recommend this hotel to anybody

The location

The parking and breakfast

Seems all tv remotes are defective as in many buttons (including "Channel" are completely non responsive. I had to watch self indulgent commercials or nothing at all.

Location was good!

Hi, although there are many choices, the main theme up there is gouging , overpriced because of the proximity to Florida State University… However, if you’re going to be overpriced, then at least have a hotel that is clean, a bathroom sink that drains, the rugs throughout very dirty dingy, it just gave you an overall feeling of old Worn out, just not typical Marriott caliber. We were very disappointed we will not return, and that is unfortunate because we are Marriott timeshare owners in Aruba and Palm Desert Springs villas so nothing against Marriott …We will look for something more economical and updated…. If you are going to stay there, do not stay on the main street side of the building. It feels like the cars are right in your bed with you. We travel tons, we are not afraid to pay to stay, but as I say if you’re going to charge this price, then have the accommodation to back it up. Thank you.

comfortable, clean room, great parking, several luggage carts, convenient to major thoroughfares

No bathroom fan. Heavy on the air freshener in the lobby. Really hits ya. Pow. Breakfast was extra, room was inexpensive... math probably works out, but the feeling of paying a premium remains on the guest to process.

Dated. I’d be scared to know what bacteria lives in the carpets that have never been cleaned. The bathroom looks like it did when it was built. No upgrades. The room was so humid, I was sticking to the sheets, someone with asthma humidity is not what you want when you sleep. The smell in the lobby was so strong I had to run through, like a bad cologne. Remote did not work, nor did the phone that was full of makeup. White stain on the ottoman that looked fresh. Food was overpriced and gross. Positive was, close to FSU, elevators were fast and the bartender was friendly; when I went to order my food, because there was no menu and no phone to use. Lesson learned. I’ll stay father away next time, for a better stay.

All of it

The hotel is central in Tallahassee. It is a clean welcoming atmosphere. The room was comfortable and clean. The staff was professional, provided excellent service and friendly.

The rooms are a bit loud.

Hotels are all the same in this price range.

I’d like to offer a friendly piece of advice to help prevent ongoing issues and customer confusion regarding breakfast charges. To avoid future misunderstandings, I recommend eliminating the option to pay for breakfast during the online booking process—whether through Booking.com or your own website. Instead, clearly state that breakfast is paid on the premises only. It seems your hotel has been facing recurring problems due to incorrect pre-configuration on booking platforms. This small change could significantly improve guest satisfaction and relieve your staff from handling daily complaints or claims related to this issue. It’s not about the money—it’s about transparency. Guests don’t appreciate feeling misled, and these small misunderstandings can damage the trust and experience you work so hard to build. Take it or leave it, but I believe this would be a simple and effective improvement.

GREAT BED, SHEETS, ROOM, BATHROOM OK FREE PARKING, AND GOOD FSU HOTEL DISTANCE AND ACCESS

Parking and location was good as you can walk to anywhere. The city is beautiful and has a great vibe. Amazing views from the room. The Front Desk staff were very knowledgeable and helpful in recommendations.

Breakfast was ok, nothing special.

The location is great. We did not eat there. When we booked, I selected a filter for Continental breakfast. There was no continental breakfast. The staff was OK. The location worked for what we needed it to do.

There was a mixup with my last name and first name. There was also a mixup with the duration of stay. The at the end of the day, it all worked out, but their phones were down and I ended up having to leave my daughter’s college orientation to drive back to the hotel because I could not call to fix the problem.

Proximilty to FSU campus is a plus Parking was plentiful Bar downstairs was nice

Noise from Tennessee street was loud throughout the day and night. Facility is older and needs an update No cleaning service ever came during our three night stay.