The prices and fees for everything were a little over the top, but I guess that’s to be expected at a Four Seasons? Room service food was great, but very pricey for such small portions. They add a delivery fee, plus 24% service charge, so I was surprised when the girl handed me a slip to sign with a gratuity line when she delivered my food. I thought that’s what the built in 24% was for. I am not cheap and tip very well as I am a bartender, but it made me wonder what/who that 24% goes to?

The location was excellent. Staff was amazing and very professional, Jim was exceptionally helpful. The room was super clean and very nice, we loved the huge tub! Housekeeping did an excellent job servicing our room each day.

Stayed in April 2024

Some of the products and services were maybe not up to the standards of the Four Seasons, in my opinion. Things like the shower, consistency of housekeeping services

The location, the staff and the beds

Stayed in January 2024

Too noisy some nights

Stayed in August 2023

When I booked the hotel at the beginning of the year, I specifically called and discussed being on the rooftop bar to watch the fireworks. The man I spoke to never mentioned that I would also have to reserve seats at the rooftop restaurant to ensure I had a seat for the fireworks. This miscommunication completely ruined the whole reason we booked this specific hotel for July 4th. We ended up having to sit on the first floor patio with trees blocking our view of the fireworks.

The location was perfect for the July 4th fireworks. The staff were very friendly and professional. The food was delicious.

Stayed in July 2023

Most expensive accommodations available. Parking fees outrageous.

Absolutely first class accommodations. Exceptionally clean. Excellent location.

Stayed in June 2023

Room service food average and cold

location, spa was EXCELLENT. Massage and facial were incredible

Stayed in June 2023

This property is beautiful!!

Stayed in May 2023

Pool area not up to par with other FS hotels, not as nice as rest of the hotel. Not sure what it was that made it look cheap, I am not a designer. Possibly the sunbeds or deck area? Breakfast 1 hour wait for 2 people. The wait ended up being 20 min with what seemed to be a half full restaurant. Either way, if that is common, should be disclosed to guests at check-in. I have never been told to wait 1 hour for breakfast at the hotel I am a guest at. Four Seasons or other.. Some minor miscommunications with front desk and housekeeping Value for money not up there yet (stayed at River View King). It is a brand new FS, everyone is still learning, so I bumped the overall grade up a bit. Giving a thorough review since there isn't one yet.

Nice spa/gym, standard FS lux rooms, very clean, nice design. Quick press service. Very kind, helpful and pleasant staff (valet, front desk, restaurant/bar staff). Staff the best thing about the hotel in our experience. Were able to accommodate 1-2 hours earlier check-in. Great location. The negatives section might look longer but need to say the positives outweigh the negatives

Stayed in May 2023

location

Stayed in May 2023

great views

Stayed in March 2023

At times, I felt I was being nickeled and dimed. For example, they charged $6 for a small cup of coffee.

The rooms were nicely laid out and impeccably cleaned. The staff were very courteous and professional. The location was very good, and the food and the restaurant was exceptional... Something that you usually cannot say regarding a restaurant in a hotel. Finally, the bed was exceptionally comfortable... Now my wife wants us to buy a new mattress!!

Stayed in March 2023

Breakfast was great, service could have been a little faster for food.

Stayed in December 2022

Mimo restaurant should’ve been on the top floor not on the bottom floor where all I looked at was a porta sans having my dinner I thought it was gonna be a lot better than that

The convenience to Nissan Stadium

Stayed in May 2023

I was told the hotel would be cancelled with no charges…it’s a shame the hotel didn’t follow through.

I was told the hotel would be cancelled with no charges…it’s a shame the hotel didn’t follow through.

Stayed in May 2023

Not the same quality you would typically expect from a Four Seasons.

The staff let us down for surprise birthday decorations and champagne in the room when we first arrived. it was planned well in advance and they completely blew it.

Stayed in March 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023