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Everything. Staff were helpful, the room was amazing and the pool incredible.

Stayed in April 2024

The most minor of gripes -- the bobbles on the carpet on the 53rd floor needs to be sorted out; and because you need a room key card to get up to reception then if you lock your key in the room (doh!), then you need to wait for someone to use their card to go and get help!

This is a superb hotel, attentive staff, fabulous location and design and well thought out rooms with unbelievable views of the City.

Stayed in March 2024

Nothing

Location was very central . Close to everything. We walked a lot . The hotel is in the top of the Comcast building. It has stunning views and is very comfortable.

Stayed in November 2023

The Spa...I would have liked more privacy to change. There was a guest's friend (not using the spa facilities) in the spa locker room on her phone while I was changing at my locker, and I thought the attendant should have removed her. In the rooms, there isn't a space to hang full length dress(es) or Kimono(s) without them bunching on the counter below.

The services at the Spa were amazing. I had a massage and hair treatment, and the staff and service were outstanding. All the dining facilities at the Comcast Center are excellent for breakfast, lunch, dinner, or room service... we never left the building! The Hotel is clean, comfortable, personal, and very accommodating. The pool... beautiful and quiet. There were people there with small children and they were respectful. Nice place to just sit and read if you aren't swimming. The rooms are spacious. Bed is very comfortable. Bathroom is lovely with plenty of space to do makeup, hair etc., and has a lighted magnifying mirror which is helpful! Separate toilet room is nice when traveling as a couple.

Stayed in May 2023

The pool/ spa, room and restaurant have the most incredible views of city.

Stayed in June 2023

I loved everything !

everything

Stayed in April 2023

only the restaurant staff were substandard ignoring you after they delivered your food and the bar area is too small with no chance of a seat from 5pm onwards unless you are lucky

superb location. superb hotel. superb room. superb pool. superb spa. superb staff.

Stayed in May 2023

Everything

Stayed in March 2023

very cool hotel. The pool and the bar are stand out!

Stayed in February 2023

We stayed in a grand landmark room… It would be helpful if there was a double sink in the bathroom. The rod was not high enough to hang a long dress without it crumpling on the bottom.

Hotel is amazing. The food is fantastic; the pool, spa, rooms, gym… all fantastic. The entire building is spotless. Amazing stay, will definitely be back.

Stayed in January 2023

Bar for drinks is to small for the size of Hotel Over priced cocktails don’t need to be that expensive

Everything was awesome

Stayed in January 2023

Their philly cheese steak experience was not good, bland sandwich, I was really disappointed in it. Had to go to a local famous spot to get the true experience....Sonnys was to die for.... maybe four seasons can partner with these guys haha

The breakfast was delicious. Location of the hotel was perfect. The view was stunning!

Stayed in October 2022

nothing

love it

Stayed in September 2022

I thought it was a little pricey, however for a special occasion and for the beautiful decor and cleanliness, along with the whole overall atmosphere of both beauty and exceptional staff, I was pleasantly impressed by this hotel. All I can say is WOW!! 😍

The absolute best customer service and willingness to meet and exceed my every expectation!!

Stayed in July 2022

I lijed the facilities a lot, but this tyoe of skyscraper hotel is not for me. My ears suffered everytime I used the elevator. But if you have no problems with heights and motion suckness, you ill live this hotel. Very pricey, but an unuque experience.

The hotel is a very different experience. Lobby is in the too floor, 60th floor. Facilities and rooms are in 8-10 floors beliw. Incredible views everywhere, including the room that has floor to ceiling windows.

Stayed in July 2022

My high expectations were met. The staff were incredibly nice and helpful. The place was super clean as a expected with a 4seasons.

Everything was exceptional.

Stayed in June 2022

Response time to requests were slow, if they even came. Mini bar refrigerator was broken so there was no ice. Asked for ice that didn't come and for the fridge to be fixed while we were out, which was never fixed. Room service was delivered 45 min after stated delivery time, so my daughter who was on a timed schedule, did not get to eat. I'm sure it's busy, but sometimes it's little things that help your stay go smoothly.

It was beautiful and clean. Very friendly staff. Views from the room, pool, and restaurant were amazing!

Stayed in June 2022

the view was amazing and I was in love with how comfortable the bed was

the restaurant was was so beautiful

Stayed in May 2022

The atmosphere, the Georges restaurant and the Spa.

Stayed in May 2022

Didn’t like how outside guest can just tour the hotel areas where guest that are staying are allowed

it’s always a good scene. Different decor as well as friendly staff that are always willing to help when needed

Stayed in April 2022

HAVING TO LEAVE!

VERY IMPRESSED HOW OUR BAGGAGE WAS HANDLED BOTH ARRIVING AND LEAVING. ENTIRE STAFF WAS AMAZING. THE ENTIRE FACILITY IS BEAUTIFULL.

Stayed in April 2022

I wish I could have stayed longer. I loved everything

Every Single Thing! They are so attentive from the moment you book you stay until the moment you leave!

Stayed in March 2022

Love it

Goodbtimes

Stayed in November 2021

going up to the 60 to exit and my room was on the 50 th

The property was busy but very well staffed and friendly. The property was very nicely decorated also

Stayed in December 2021