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  5. Reviews of Four Seasons St. Louis

Reviews of Four Seasons St. Louis This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

999 North 2nd Street, Downtown St. Louis, Saint Louis, MO 63102, United States of America

#13 of 80 hotels in Saint Louis

Guests' Choice

Review Score

Based on 87 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 18, 2023

    9.0
    Wonderful stay and beautiful hotel
    • Leisure trip
    • Couple
    • Room Two Double Beds - City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Beds and location to the dome

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Riverfront Studio Suite
    • Stayed 10 nights

    The neighborhood around the hotel is a bit rough. But as a downtown base still was great/

    Room was beautiful. Amazing view. Great space. We had a 1 bd suite (we were there for 12 days!). Staff was really great. In room dining was top notch service. Nice mini bar

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Just read before booking their is a lot better
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 1 night
    • Submitted from a mobile device

    NOT ALL THE FOUR SEASON ARE THE SAME, SO PLEASE BEFORE MAKING A RESERVATION JUST TRY TO READ WHAT IN THE ABOVE AND YOU WILL UNDERSTAND. FOR MY PART WILL NEVER GO ANYMORE TO FOUR SEASON WILL GO TO THE RITZ WE ARE MEMBER OR HILTON BUT this is a really bad experience.

    When people booked at four season they know that they will have the best quality because its four season, the restaurant the food was so good, the cleanness of the hotel is good because they take care of each detail its four season again. But for the BED we couldnt sleep, the MATTRESS IS VERY BAD WE BARLEY SLEEP. Four season should have purple or tempura mattress, NOT THE CHEAPEST MATTRESS. Because we didnt sleep well we arrive to our massage very late and they charge us the same price for 50 minutes we barley did 10 minutes what a shame. For the checkout they just apologize they didnt offer a refund of the massage that we didnt do, or anything. If you want to sleep well go to the RITZ HOTEL OR EVENT HILTON HOTEL YOU KNOW THAT YOU CAN SLEEP WELL IN A GOOD MATTRESS and good SHEET, not the cheap stuff from the market. The manager of the hotel should take care of his clients, it’s not just the cleanness of the room is the most important NO, its how you sleep and on which mattress and sheet, 500$ for a night is expensive so at least you should have the best quality of everything to make the client in good mood and feel at home.

    Stayed in November 2023

  • Reviewed: August 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything from the pool to our room. Even walked over to casino and ate dinner. Never left the property

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    Exceptional hotel, freindly staff and outstanding stay!
    • Leisure trip
    • Couple
    • Grand Premier King Room with City View
    • Stayed 2 nights

    The only downside was the room rate could have been a little less expensive but we understand that in todays economy that the rates were fair.

    The Four Seaons hotel was everything that we expected it to be and more. The employees were very freindly, helpful and always available for questions or helpful ideas for dining options. The room was very spacious and the bed was one the most comfortable that we have slept on. When we come back to St. Louis, MO we will not hesitate to stay at this location again.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Premier King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Impeccable

    Stayed in July 2023

  • Reviewed: July 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 2 nights
    • Submitted from a mobile device

    Only one small negative, we were unable to open the small fridge in our room. Someone came with an entirely diff fridge. Def over the top (good) service but he was unable to open fridge either.

    Everything is positive

    Stayed in July 2023

  • Reviewed: June 25, 2023

    10
    Stay was only one night but in that one night there was so much to do here
    • Leisure trip
    • Couple
    • Grand Premier King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    It was great big and just fly clean and nice

    Stayed in June 2023

  • Reviewed: May 30, 2023

    10
    Extremely nice accommodations but the surrounding area was the only drawback. Would stay at The Four Seasons again for s
    • Leisure trip
    • Couple
    • Riverfront Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was lovely, but the surrounding area was a bit sketch. The “motel” next door had razor wire around the bottom and there was quite a bit of riffraff under the bridge, which was right outside the hotel. The view was interesting, lovely sunsets could be taken in from our room, but the Mississippi River is just a muddy body of water.

    We stayed in a suite with views of the river. It was a spacious room, very clean, and the bed was so comfortable. The bathroom was large as well, with French doors that closed it off from the rest of the room; it had both a shower with rain head and a separate soaking tub. The room had a Nespresso machine and a teakettle, which were both most welcome. We traveled to STL to celebrate my 40th birthday, and the hotel left a birthday cake, Belgium chocolates, fresh fruit and a handwritten note as a gift. That personal touch was so kind. Parking was convenient, as the garage to the casino was attached to our hotel and the casino allowed hotel guests to park on the 3rd and 4th floors complimentary. The parking garage was clean and easy to navigate.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    10
    wonderful!
    • Leisure trip
    • Family with young children
    • King Room with Arch View
    • Stayed 3 nights
    • Submitted from a mobile device

    the staff is all wonderful! very clean, great atmosphere. the pool and spa a fantastic too!!!

    Stayed in May 2023

  • Reviewed: May 3, 2023

    8.0
    Missing a very important component.
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 2 nights
    • Submitted from a mobile device

    Less prestigious and pricey hotels, Inns, and Resorts have free breakfast. The only thing complimentary is coffee? until 8 AM?? That’s the worse!!! That’s insulting for the amount of money you pay to stay there. The policy seems aimed to take advantage of the perceived financial status of the consumer.

    Everything was on site.

    Stayed in April 2023

  • Reviewed: May 3, 2023

    9.0
    Wonderful
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    That I had to leave

    Every thing

    Stayed in May 2023

  • Reviewed: April 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner at Cinder House was phenomenal. The rooms were spacious and comfortable. The staff very sweetly left a bottle of wine, mini-cake, and chocolate covered strawberries in our room as it was my birthday

    Stayed in April 2023

  • Reviewed: August 29, 2022

    8.0
    The hotel is nice and in good location. The price is high for value.
    • Leisure trip
    • Family with young children
    • Room Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    For the price paid, having only one sink in the bathroom instead of two was disappointing and the size of the room was smaller .

    The restaurant was nice and the food was very good.

    Stayed in August 2022

  • Reviewed: July 6, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Premier King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    We had the most comfortable bed we have ever slept on! Everything was so nice we had the best anniversary ever here!

    Stayed in May 2022

  • Reviewed: April 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Non-Smoking Accessible Mobility Suite
    • Stayed 4 nights

    Not the easiest hotel to acces when driving. Some sporadic street closures exacerbated this, but the hotel entrance isnt super intuitive, and well marked.

    The hotel itself is spectacular very cool layout and great service and rooms.

    Stayed in April 2022

  • Reviewed: March 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 6 nights
    • Submitted from a mobile device

    They debited my accomodation fees twice ,first when arrival ,and again with checking out,, and im waiting for the refund😑

    Stayed in March 2022

  • Reviewed: January 24, 2022

    8.0
    COVID restrictions
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of bellboy service. Had to were a mask everywhere. Inside access to casino was closed.

    Location was great. Small walk to everything going on downtown.

    Stayed in January 2022

  • Reviewed: January 23, 2022

    8.0
    Very Good
    • Family with young children
    • Room Two Double Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Room service wasnt available

    The size of the room

    Stayed in January 2022

  • Reviewed: December 12, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Premier King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    I didnt like that the spa was booked and I couldnt enjoy a spa date with my wife and her birthday.

    I enjoyed the atmosphere and amazing scent of the hotel.

    Stayed in November 2021

  • Reviewed: October 14, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 1 night
    • Submitted from a mobile device

    There was an earring "back" left on the bathroom floor that I discovered when I stepped on it getting out of the shower. Thankfully it didn't pierce my foot.

    The restaurant "Cinder House" was awesome!

    Stayed in October 2021

  • Reviewed: September 19, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was really expensive and you can’t smoke anywhere, not even outside by the pool

    It was really beautiful and clean with excellent views

    Stayed in September 2021

  • Reviewed: August 21, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Premier King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    It felt like we were the only people staying there. We enjoyed the amazing views from the pool. The pool was a great size for swimming laps. We enjoyed our stay and plan on staying there again.

    Stayed in August 2021

  • Reviewed: August 5, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Arch View
    • Stayed 2 nights

    No restrooms close to the pool. Room service quality was inconsistent.

    Great pool with a fantastic view. Room was nice and large.

    Stayed in August 2021

Showing 1 - 25

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