Reviews of Best Western - Freeport Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
31 US ROUTE ONE, Freeport, ME 04032, United States
#12 of 17 hotels in Freeport
Guests' ChoiceReview Score
Based on 359 hotel reviews
7.4Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
8.1
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Facilities
7.5
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Staff
8.2
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Value for money
7.7
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Free Wifi
8.0
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Reviewed: September 8, 2025
Elizabeth
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • King Room with Hot Tub and Scenic View
- • Stayed 2 nights
- • Submitted from a mobile device
Hot tub took 2 hours to fill.
The location was great!
Stayed in September 2025
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Reviewed: September 3, 2025
Bonnie
United States3 Reviews8.0“Good choice”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Crap on the stairwell. Tried to use the other stairs near our room but it didn't bring us near our car.
Location was great. Setting in the trees was great. Breakfast next door was great.
Stayed in August 2025
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Reviewed: September 2, 2025
Annmarie
United States5 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The pool was closed due to an accident which was frustrating but not controllable. The shower fixtures and drain were rusty and there was an ant on one of the pillow cases.
The location was great. The beds were comfortable and there were plenty of pillows.
Stayed in August 2025
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Reviewed: August 18, 2025
Martin
United States6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Great location, room very comfortable and perfect for traveling with a dog.
Stayed in August 2025
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Reviewed: August 11, 2025
Colleen
United States8 Reviews6.0“Needs a little TLC”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Not enough parking for second and third floor guests. Trash in the bathroom not emptied from previous guests. Tub rusty. The bare floor was sticky.
Close to Portland without being in the crowds
Stayed in August 2025
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Reviewed: August 9, 2025
Margo
United States15 Reviews2 helpful votes8.0“Conveniently located on Rte 1 and very comfortable. I would choose to stay here again.”- • Leisure trip
- • Group
- • Double Room with Two Double Beds and River View
- • Stayed 5 nights
The stairwells were not air conditioned and were hot and stuffy on our climb to the second floor. We were unexpectedly charged after our departure for a non-existent pet and pet cleaning, but after a pleasant phone call with the manager the charges were reversed.
The room was clean, spacious, very comfortable, and very quiet. We had morning sun and a view over the marsh from our window/balcony. The beds were wonderful to sleep in. Our housekeeper was charming and did a great job.
Stayed in August 2025
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Reviewed: July 25, 2025
Matthew
United States2 Reviews6.0“Cheap, clean, private good for a short stay!”- • Leisure trip
- • Couple
- • King Room with Scenic View - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom doorknob falling off, bed was lumpy and the springs made so much noise when rolling or getting in or out of bed. Exterior lighting, no signage for building as it was not on the main campus.
Room was private, quiet and had the advertised river view! The room was clean and ready!
Stayed in July 2025
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Reviewed: July 22, 2025
Sara
United States3 Reviews8.0“Clean room, good price.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom needs updating. Did not realize that the hotel had 2 seperate locations. Would have been nice to know since we were meeting with family there and ended up getting rooms in seperate buildings, maybe a 2-3 minute drive between but still. Also, there are no elevators and the stairwells were VERY hot.
The rooms were clean, A/C worked well, pool was fantastic! Great price, short drive from most attractions.
Stayed in July 2025
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Reviewed: July 18, 2025
Donna
United States1 review1 helpful vote6.0“Good enough & good value”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Walk-In Shower - Mobility Accessible
- • Stayed 5 nights
- • Submitted from a mobile device
Wiggly handrail at front desk "cabin" ... 3 or 4 steps up but handrail loose: unsafe Despite handicapped accessibility with the shower, the steps to the room and even the ramp to the room were a struggle (ramp uphill). Also, room dark with only 2 outlets
Accessibility for 80+ age to the walk-in shower, comfortable bed, overall price
Stayed in July 2025
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Reviewed: July 14, 2025
Bonnie
United States8 Reviews7.0“I appreciated the location and the room was comfortable and clean.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Too expensive & no breakfast & dirty stairwell.
The location!
Stayed in July 2025
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Reviewed: June 30, 2025
Alan
United States1 review7.0“It was pleasant enough and close enough to the places I was going.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
A/C unit was quite noisy; didn't care for the room situation in a satellite building
Everything pretty much as expected
Stayed in June 2025
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Reviewed: June 19, 2025
Penney
United States5 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Scenic View
- • Stayed 1 night
- • Submitted from a mobile device
One of the beds in our room had long hair all over the pillows and sheet. White shower curtain looked dirty on the bottom.
Stayed in June 2025
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Reviewed: May 23, 2025
Escandalo
Puerto Rico78 Reviews6 helpful votes8.0“Perfect for a short stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Walk-In Shower - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Na
Check in smooth staff friendly room was clean very close to the outlets.
Stayed in May 2025
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Reviewed: March 31, 2025
Sarah
United States3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The room was clean, comfortable, and seemed updated. We were pleasantly surprised for the price that we paid. The only negative was that the people above us seem to be running around or jumping around until 2 AM. We were on the middle floor so we could hear everything above us.
Stayed in March 2025
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Reviewed: December 26, 2024
Amy
United States8 Reviews8.0“A good budget option.”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
No complaints from this trip.
Travel for business and this property is a good option: clean, affordable and relatively quiet. No complaints, will probably stay here again.
Stayed in October 2024
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Reviewed: December 26, 2024
Susan
United States1 review6.0“Location was good - they need to make updates to hotel.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
They did not clean our room or make beds - we stayed 2 nights. Bathroom was old looking and needed updating. Room was noisy between the refrigerator and the heater.
bed was comfortable - the general room was okay. But not super clean.
Stayed in December 2024
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Reviewed: December 17, 2024
Connor
United States5 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Toilet was hard to flush and heater was off. Set it at 62 ans it was 70+ in the room.
Bed was comfortable. Shower was hot.
Stayed in December 2024
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Reviewed: November 11, 2024
Emily
Canada28 Reviews3 helpful votes6.0“Not the worst but I'll never stay here again”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Noisy, not very clean, especially in the common areas, the guy at check-in was cold. The ice machine was broken. The parking lot is super dark and not practical, our room downstairs was not nice at all.
The only thing I liked about this hotel was the breakfast at the restaurant next door. Our server was super friendly, the food was great.
Stayed in September 2024
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Reviewed: October 26, 2024
Stephen
New Zealand83 Reviews9 helpful votes7.0“Would stay again but they can do better.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
We asked questions upon booking and these were not answered. Our request for a bottom floor room was not met. Hotel was in the middle of nowhere and our only diner option was a half mile walk up a dark road. Hallways could do with a vacuum.
Room was a fairly price and comfortable.
Stayed in October 2024
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Reviewed: October 17, 2024
Melanie
Canada8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Convenient, near outlets
Stayed in October 2024
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Reviewed: October 14, 2024
Bjp
Canada5 Reviews6.0“Room was ready at check in we were put in a building off site”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
To far from main office
Nothing
Stayed in October 2024
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Reviewed: October 2, 2024
Carolyn
Canada4 Reviews8.0“Great hotel to stay in Freeport”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Parking in the upper lot was a bit tight. We had noisy people in the room next door but that was just unlucky.
Room was nicely renovated and the beds were very comfortable. Very clean and well presented. Staff were friendly and helpful. Having the cafe next door was very convenient and good food at a good price.
Stayed in September 2024
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Reviewed: September 19, 2024
Sally
United Kingdom10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Room wasn't made up when staying over. Checked with reception and they said that was unusual.
location
Stayed in September 2024
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Reviewed: September 18, 2024
Beverly
United States1 review7.0“Not sure I’d book again because of the coffee and no elevator issues.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No elevator. No breakfast. No real coffee only keurig.
Cleanliness of the room
Stayed in September 2024
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