None

Location and clean room

Stayed in July 2025

The room was a bit small. Comfortable bed and clean space. Free access to the gym. Not breakfast included, not microwave inside the room. Location was amazing. Restaurant is part of the building complex.

Stayed in August 2025

The room is a bit small and old with very thin walls so I could hear a lot of noise and woke up from a neighbor snoring or people watching TV at 3 AM… Also the entire corridor had a very strong weed smell.

Staff is friendly and the room has everything you need. Location is great.

Stayed in August 2025

Everything was great!!

Great location and friendly staff

Stayed in June 2025

TV reception poor

Stayed in July 2025

The walls were thin.

Location

Stayed in July 2025

Expensive parking

Central location in the city

Stayed in July 2025

Would have also liked a filtered water station next to the ice machine. Rooms definitely smelled a bit weird, might just need a bit of a refresh!

I was honestly blown away by the value I got for this hotel in the centre of San Francisco! Compared to other places I've stayed it had so much - great lobby area with fantastic bar and food. Felt extremely welcome and ended up sitting at the bar to eat and chat to the staff, other guests and even locals who frequent the bar. Karaoke on request and staff were extremely clear and helpful. Gym is decent for a hotel gym - plenty of space and an array of dumbbells with a bench. Absolutely ample and would definitely stay here again for business travel.

Stayed in July 2025

Location is very good. Staff great. A little old, but very clean. The bartender Luis was GREAT and Mimi too. Best cocktails you MUST try!!! The restaurant around the corner has the best breakfast and service.

Stayed in July 2025

No kettle. It would be useful for guests who needs hot water for their tea or warm water for medication. Window casement aircon. Thankfully San Francisco was cool during our stay and we didn't have to turn it full blast which would be very noisy.

Location is good.. near Powell Station and Market St with access to different modes of transport, including the BART and cable car. Love their big signboard with the hotel name so we never got lost. Room with day bed was good enough for 3 adults and beds were comfortable. Bathroom is huge and water pressure is good. There are enough power sockets and USB outlets all around. Next door to a very good cafe.

Stayed in July 2025

Hotel is very near to the metro station and bus stops. Friendly hotel staff.

Stayed in July 2025

The only downside of my room was being located at the back of the building, without much natural light or fresh air coming in.

The room is comfortable and has everything that you need. It’s spotless. Everyone i encountered was super friendly and supportive. The location is perfect, in the middle of downtown, walkable and accessible by public transport. Probably not the most convenient if you have a car though.

Stayed in July 2025

front desk doesnt seems like welcoming

location

Stayed in July 2025

The room didn't have a microwave oven. The room was a bit small and the window looked out to an internal mechanical equipment courtyard.

The hotel is in down town San Francisco and very close to the metro station and street car stop (both a 3 minute walk). It is very convenient for travelling to all the SF attractions. The room and bathroom were clean. The hotel was nicely decorated and the lobby had several seating area options which was nice.

Stayed in July 2025

Convenient location, close to transportation, stores, main streets.

Stayed in July 2025

Water pressure is abysmal in the shower. Stress. Takes twice as long or more to take a shower.

Location is pretty good. Still homeless pooping on the area sidewalk.

Stayed in July 2025

Nothing about the hotel

Price and quality, the room was clean, comfortable, quiet. Exactly what I needed.

Stayed in July 2025

Comfy, great location, everything you might need.

Stayed in July 2025

Window air conditioner ridiculously noisy. Elevator was out of service during stay, announcement that it was repaired came as we were checking out. Carried luggage up and down three flights of stairs. Wish we could have opened the window at night rather than run the air conditioner.

Daybed in foyer in addition to queen bed perfect for the three of us. Very close to cable car turn around, streetcars and BART station for exploring city.

Stayed in June 2025

Amazing hotel for a very affordable price

Stayed in June 2025

The hotel gave us everything we needed

The location was definitely the best part. Most of the top 10 of them must see things in San Francisco were within 500 yards.

Stayed in June 2025

Had trouble getting the safe to work. Room was a bit dated, but it was very good value for money.

Without being anything fancy the room was as described, the staff were friendly, and it was a very good position for all transport options and walking.

Stayed in June 2025

The carpets on the floor was not clean. There was noise from AC

The staff was very friendly. Great location

Stayed in June 2025

Proximity to The Warfield and Union Square

Stayed in March 2025