Reviews of Hotel Fusion, a C-Two Hotel 3 stars
140 Ellis Street, Union Square, San Francisco, CA 94102, United States
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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewLocation and clean room
None
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAbove average for the price. Amazing location and walkability
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean hotel, comfortable bed, close to public transport , stores and restaurants . Very helpful staff
I wish their windows could be open
Dear Natalia, Thank you for sharing your experience. We are delighted to hear that you enjoyed a clean and comfortable stay, with easy access to transportation, shopping, and dining. It is also wonderful to know that our team’s helpfulness stood out during your visit. We appreciate your note about the windows and will keep this in mind as we look for ways to enhance guest comfort. Take care, and we hope to welcome you back for another excellent stay. Warm Regards, Chazz Cage General Manager
Dear Natalia, Thank you for sharing your experience. We are delighted to hear that you enjoyed a clean and comfortable stay, with easy access to transportation, shopping, and dining. It is also wonderful to know that our team’s helpfulness … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was a bit small. Comfortable bed and clean space. Free access to the gym. Not breakfast included, not microwave inside the room. Location was amazing. Restaurant is part of the building complex.
Dear Gabriel, Thank you for your review and feedback. We're glad to hear you enjoyed a comfortable stay and appreciated our wonderful location, complimentary gym access, and the cleanliness of your room. We understand that some amenities would have added to your stay and shared your comments with our team as we look for ways to enhance the guest experience. We hope to welcome you back again soon for a much better experience. Warm Regards, Chazz Cage General Manager
Dear Gabriel, Thank you for your review and feedback. We're glad to hear you enjoyed a comfortable stay and appreciated our wonderful location, complimentary gym access, and the cleanliness of your room. We understand that some amenities wo… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation was good
Room on the inside of the building, no view and very dark.
Dear David, Thank you for sharing your feedback. We’re glad you appreciated our convenient location and reasonable value. Please know that we value your insights about our accommodations as we continually strive to provide the best possible, comfortable experience. We hope to welcome you back for a brighter stay next time. Warm Regards, Chazz Cage General Manager
Dear David, Thank you for sharing your feedback. We’re glad you appreciated our convenient location and reasonable value. Please know that we value your insights about our accommodations as we continually strive to provide the best possible… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewGreat lobby, location, and staff was really friendly and helpful
Some questionable loiters in the lobby, the room was super tiny, hot, and dirty (stained, crusty washcloth and filthy floor as examples), bed and pillows were terrible, weird window in the bathroom that looked into the ice machine room, and strange atmosphere in the hallways (maybe due to all the dark colors and low lighting…idk)
Dear Angelina, Thank you for sharing the positive aspects of your stay with us. We also appreciate you highlighting where our efforts fell short. Providing clean and comfortable accommodations is important to us, so we will work with the respective teams to address your concerns and ensure better future experiences for our guests. Overall, we hope you had a great time in sunny San Francisco! Warm Regards, Chazz Cage General Manager
Dear Angelina, Thank you for sharing the positive aspects of your stay with us. We also appreciate you highlighting where our efforts fell short. Providing clean and comfortable accommodations is important to us, so we will work with the re… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff is friendly and the room has everything you need. Location is great.
The room is a bit small and old with very thin walls so I could hear a lot of noise and woke up from a neighbor snoring or people watching TV at 3 AM… Also the entire corridor had a very strong weed smell.
Dear Tessa, Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the location and amenities in your room. However, we sincerely apologize for the noise disturbance and the odor in the corridor. We take these concerns seriously and will address them with our team right away. We appreciate you bringing these matters to our attention and hope to welcome you back soon for a much better experience. Warm Regards, Chazz Cage General Manager
Dear Tessa, Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the location and amenities in your room. However, we sincerely apologize for the noise disturbance and the odor in the corridor. We tak… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewRooms are always comfortable and quiet.
We need a commercial fan in the fitness center facing the treadmill!!!
Thank you for your feedback. We’re glad to hear you consistently enjoy the comfort and peace of our rooms. Your suggestion for a commercial fan in the fitness center is a helpful one, and we appreciate you taking the time to share it. We look forward to welcoming you back on your next visit. Warm Regards, Chazz Cage General Manager
Thank you for your feedback. We’re glad to hear you consistently enjoy the comfort and peace of our rooms. Your suggestion for a commercial fan in the fitness center is a helpful one, and we appreciate you taking the time to share it. We lo… Show more
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewGreat location and friendly staff
Everything was great!!
Dear San, It was our pleasure to host you, and we're thrilled you found value in our hospitality! From our prime location to our dedicated team members, you can always count on us to meet your needs. Come back to Hotel Fusion anytime! Warm Regards, Chazz Cage General Manager
Dear San, It was our pleasure to host you, and we're thrilled you found value in our hospitality! From our prime location to our dedicated team members, you can always count on us to meet your needs. Come back to Hotel Fusion anytime! Warm… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff was excellent. 10/10.
Room was dank, smelly. As was the hallway, common areas.
Dear Adam, Thank you for sharing your feedback. We are pleased to hear our staff provided excellent service and will gladly share your compliments with our team. We regret that the condition and odor of our room and common areas did not meet expectations, and we will address these concerns promptly to ensure an improved guest experience. Warm Regards, Chazz Cage General Manager
Dear Adam, Thank you for sharing your feedback. We are pleased to hear our staff provided excellent service and will gladly share your compliments with our team. We regret that the condition and odor of our room and common areas did not me… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewTV reception poor
Dear Carol, Thank you for your review and feedback. We're glad you enjoyed your stay overall, but we are sorry to hear about the issue with the TV reception. Your comments are valuable, and we have shared them with our team to ensure it's resolved right away. Thank you for bringing this matter to our attention, and we hope to welcome you back soon. Warm Regards, Chazz Cage General Manager
Dear Carol, Thank you for your review and feedback. We're glad you enjoyed your stay overall, but we are sorry to hear about the issue with the TV reception. Your comments are valuable, and we have shared them with our team to ensure it's r… Show more