I thought our room was pretty basic - not luxurious as prior to renovation.

Staff was excellent. Bartenders Emma and Lois were stellar. The service at the Monarch was excellent, food was delicious!

Stayed in August 2025

Amazing property. Great ambience and very classic card. Interesting history, nice beach area and pool bar.

Stayed in August 2025

Booking thru a third party did not allow for us to qualify for a later checkout. This was only a slight inconvenience, but it would have been nice

The hotel is very extravagant…makes the customer feel pampered

Stayed in July 2025

Prices were higher. Expected but still!

The remodel fixed all of my prior issues

Stayed in August 2025

There is a lack of attention to detail. Aging spots all over that have been ignored. Enough of those make it look run down at times.

The rich history and the lobby.

Stayed in August 2025

I didn’t like the complicated shower controls. It made showering hard to get water at a comfort level. The mini fridges were so small we could not get waters in them espresso machine never worked. The tv channels were limited so we ended up watching tv on laptop. It was a small items that added up. Toilet paper felt like sandpaper. Invest in some Charmin. Big things were great. Small things added up being disappointing

Property was beautiful. Decorating was so beautiful staff was nice.

Stayed in August 2025

Toilet flush mechanism weird

Beautifully restored historic hotel

Stayed in July 2025

The breakfast was great, tasty and fast. Waitress Kristina was very helpful and pleasant. Her warm personality and professionalism really stood out—Kristina made our meals feel extra special. Thank you for the excellent service!

Stayed in July 2025

Having to pay for parking.

Location

Stayed in June 2025

My room was right beside the pool and music played until 11 o’clock each night which could be heard in the room. Information on the screen in the room could be more informative about pricing of pool food, drinks and spa costs. Due to the lack of pricing information I found it difficult to keep a track of this during my stay. Sun beds at pool filled up very quickly, I think the beds infront of the cabanas should be used at busy times if the cabanas are not booked with the understanding that if someone books one then they have to be made available.

Very clean great location and great facilities, nice having private sunbeds on the beach also

Stayed in July 2025

Room small. Access to my room was removed before checkout time and had to go up and down multiple times until the room key worked

Very comfortable bed! Overall good customer service all around.

Stayed in July 2025

Nothing

What wasn’t there to love?! Beautiful, historic hotel with wonderful friendly staff AND a private beach but near all the fun stuff Galveston has to offer

Stayed in July 2025

Front desk was not very friendly. Every time I asked them for something I wasn’t able to do whatever for whatever reason. I am a Marriott Bonvoy member but they don’t honor any membership perks (free late checkout, room upgrades, etc) because I used booking.com. Tipped valet when they pulled around car but they sat there and let us put our our luggage in ourselves. No offer to help. Pool service was amazing tho and bartender was fine. Front desk and valet a little disappointing.

Very classy, rooms fresh and redone. The entire place smells amazing! Just very elegant and loved the pool vibe and beach club. Like the historical turn of century classic elegance!

Stayed in July 2025

However, there were a few things that took away from the overall experience: There’s a dress code, which feels a bit out of place for a beachside hotel. You’re not allowed to bring your own food or drinks to the pool or beach area, which feels overly strict. And most disappointing, there’s no food service available at the pool or beach —so if you’re hoping to enjoy a snack or meal while relaxing by the water, you’re out of luck. If you’re looking for a beautiful and historic place to stay with a more formal atmosphere, this might be a good fit. But if your goal is to fully relax at the pool or beach with food and drinks at hand, this may fall short of expectations.

On the positive side, the architecture and interior design are stunning, beautiful historic charm with elegant touches throughout the hotel. It definitely gives off that classic, upscale vibe.

Stayed in July 2025

Absolutely beautiful!! ALL of the staff was friendly & helpful!!

Stayed in May 2025

Price - very high. Our room was also supposed to be ocean view but was roof view.

Vibe is nice but got a bit crowded and was too busy. The staff is not as friendly as in the past

Stayed in May 2025

The service at dinner. The waitress had no personality.

It was delicious. Staff was excellent in the morning!

Stayed in April 2025

We stayed for 4 nights. Our was made up etc on only 1 of those nights without me having to request that it be done. The towels weren’t changed, rubbish not emptied, coffee not refreshed and bed not made. The room was very small too.

Location, beach facilities.

Stayed in April 2025

The lady on the front desk about 5 am was kind of rude. I said good morning and didn’t answer back. I asked her something and was kind of rude maybe too early to help.

The pillows, bed, swimming pool

Stayed in May 2025

Restaurant food quality and with limited range disappointed in an otherwise grand facility.

Clean attractive spacious interior, friendly helpful interior.

Stayed in March 2025

The swim up bar was not open It was a little pricey, considering our room had no Gulf view

Beautiful historic hotel - wonderful pool area

Stayed in February 2025

Room was very sparse; other than the fabulous view, we could have been in a Holiday Inn. The furniture was in no way like the downstairs part of the hotel; it was like we entered another hotel. We had an oceanfront room that was not cheap, but the furnishings were cheap. We waited 20 minutes for our car one day when we wanted to run an errand and just gave up and went back to our room. Restaurant and food were great. Gift shop was never open one time in 3 days. Very disappointing.

Beautiful, opulent property. Room was comfortable.

Stayed in December 2024

Valet timing and communication with the app

History

Stayed in January 2025

Rooms on the small sizer and lacked a comfortable chair.

Beautiful public areas

Stayed in December 2024