Reviews of Gaslamp Plaza Suites 4 stars

Great property and location. Staff was great

Gaslamp Plaza Suites is right in the heart of the Gaslamp Quarter, so you're literally steps away from all the bars, restaurants, and nightlife. Being in the middle of the city does come with a bit of the usual city stuff—some noise, a little grunge—but the location is super convenient if you're looking to explore downtown. The hotel felt really safe, which I appreciated. There’s valet parking right out front, and the lobby doors lock at night—you use your room key to get in and to access the elevator, which was a nice security touch. The front desk staff was great—super friendly and helpful. I mentioned my room felt a little small, and they didn’t hesitate to upgrade me to a Junior Suite. It was awesome! Really spacious, with a comfy queen bed, a full living room, and even a kitchenette. The living room had a sofa that pulled out into a bed, which would be perfect for kids or extra guests. The kitchenette had a microwave, fridge, sink, and everything you’d need—plates, glasses, utensils, wine opener, sponge, dish soap, even a drying mat. Great setup if you're traveling with family or just want to save your leftovers. The bathroom had a big oval tub and those wall dispensers with shampoo, conditioner, and body wash, plus hand soap and lotion by the sink. There was also a small dining table, chairs, and a desk, which made the room feel super livable. They also held our bags after checkout so we could wander around a bit longer without dragging our stuff around. Really appreciated that. Overall, the hotel was clean, had a unique vintage feel that made it stand out, and still offered all the modern essentials like a hair dryer and ironing board. You could stay somewhere more basic, but this place actually feels like a vacation. Highly recommend if you want something comfortable, memorable, and close to everything. TIP: Use the Hop On Hop Off Trolley to explore many of the local attractions.

There’s no on-site restaurant, and valet parking is on the pricier side—pretty typical for downtown hotels. It would’ve been nice if they offered a continental breakfast, though.

Location close to our theater venue. Hotel itself had a lot of vintage charm.

I think all hotel rooms should come with a standard white-noise machine, or at least a fan, but that's just me.

A really interesting old-timey building with great rooms and services. The view from the roof deck was very nice and the staff was very attentive.

The bath could use an update, but it was fine.

Room was clean. Requested a King size bed, but ended up with a Full size bed which was uncomfortably small for my wife and I. Didn't sleep well. Even though it was classified as a Suite, the room was small. You couldn't even open the bathroom door all the way because the Full size bed prevented the bathroom door from opening.....

Being charged $45 for parking. Wasn't called out during the reservation process, and wasn't called out at all during the booking process. Not cool.

The room was clean and spacious.

nothing

The location is excellent and the staff is so friendly

The hotel is beautiful but outdated, doors jammed, the mini fridge smelled when activated, cabinets were a bit loose

You are greeted by bad smells from the moment you enter the hotel until you reach the room. It is one of the worst hotels I have rented.

Hotel and the room very nice price is good

What we didn't like was just the area it was too noisy at night . Me and my husband couldn't sleep due to the noise of people outside was too loud. Overall everything was nice

Did not have breakfast. There was a restaurant in the building in the ground floor but it was not clear how to access it. It's was unnecessary though given the amount of restaurants adjacent to the hotel. The staff was super friendly and helpful: front desk, valet, and housekeeping. They were super fast with all requests. The suite was large, classic, well appointed, clean, and comfortable. The windows and view were wonderful. The bathroom was roomy, with tiles and marble, and instant hot water. The a/c was quick to cool. No noise could be heard from other rooms.

It is near a busy street in the Gaslamp Quarter and therefore prone to street noise. This was understood prior to arrival and so it was not a bother.

I checked into the Gaslamp Plaza Suite hotel this afternoon, and the front desk gave me a free room upgrade—what a pleasant surprise! The room has a dedicated bathroom with separate wet and dry areas, a microwave, a small coffee maker, a sofa, a TV, a desk, and two large windows. Moreover, the tissues and towels are folded into beautiful shapes. There's free coffee on the top floor of the hotel, and they even gave me a $6 bus card, which allows unlimited rides on any bus until 11 p.m. The front desk staff was especially thoughtful and told me about the tourist routes. It's a great hotel! I'll stay here again next time I come.

It is better to provide an electric kettle and slipper if necessary.

Nice architecture.

We requested an extra blanket, and received a blanket that smelled terrible. We returned it and asked for one that was not smelly. We never received the second blanket. For a 5-day, $3,500 stay I would expect an extra blanket that has no smell. I don't think I can recommend this place to others or return. We were there for ComicCon and felt that apart from one lay at the front desk the other front desk peeled had disdain for us. There was no smiles or customer appreciation. Again, for that piece tag I expected more, and can't recommend to others, because the blanket could be a one off, but the staffing is not.

It’s old school class and friendly staff

Nothing, everything was amazing