Reviews of Gateway Hotel 3 stars

Clean and welcoming

A little bit expensive

Location and room

Breakfast was dull and repetative

Helpful friendly staff, big clean room and good location.

Very noisy as soundproofing was poor. Price paid was high for a basic hotel.

The staff were very friendly. The location was excellent, as it was very close to the pier and the city center. The hotel was very clean, as was the room. The washing machines and dryers are a plus.

Super clean and great location to the marina. Short walk to fowntown.

Newer property. Comfortable bed.

Outrageous price. All King rooms are for handicapped people. Clean but sterile feeling.

The staff were very courteous and we had an easy check in and check out. We got the room earlier than check in time. The kitchen staff too were very polite and courteous. The location was excellent as it was very close to board the cruise ships. The hotel was very clean and the room too.

Nothing to complain about. Everything was perfect.

Loved the location, cleanliness and friendly staff. Room looked new and was very clean

It was a pleasant stay in this new & modern hotel. Room is spacious and clean.

It would be better if more hooks in the room for easy hanging of clothes/coats, and more choices on breakfast.

Grace at the front desk made the stay for us. She helped us store our luggage there for 2 weeks while we drove around Alaska until we returned for a cruise. She also arranged to get our luggage to the cruise ship on our return. The hotel itself was conveniently located and nice. Value for money is hard to judge because the room rate seemed high for the facilities themselves but it was also high-season in Alaska and the location was great.

Our king-sized bed room was clean, attractive, and useful. The location was super convenient to the marina, shops, and restaurants. And the breakfast was good quality and value.

I would have liked a softer bed.

location

Every movement on the first floor can be heard in the room on the ground floor,where we stayed.

We want to give special shout out to Front Desk Manager Mr. Josh. he was courteous, very helpful and polite . The best we have come across. We had handicap friendly room , which had single king bed , but we were 3 of us. Requested Mr. Josh and he immediately provided a roll on bed with all essential thrown in. Since we arrived early and were leaving late we had to keep our baggage for safe keep and there was no hassle about it . Must also mention the location. near to Railway station and to cruise for Kenai fjords .

breakfast , omelet had no taste. There was nothing else to complain about or be dissatisfied.

It's super clean, and the location is great. Breakfast was great too.

Nothing.