No fridge

The hotel is fine the staff are very welcoming

Stayed in August 2025

No sound insulation so could hear everyone quite clearly in the halls, outside. Small room. This wouldn’t bother me if it wasn’t so expensive for what it was. The last hotel we booked through here was cheaper and a much better value. Bigger room. Had breakfast. Also good location but midtown.

Great location.

Stayed in August 2025

Room at level -1 are noisy with small windows

Kindness of.the staff

Stayed in August 2025

Overpriced - I ended up in a room underground, but then moved to a first floor room after my complaint

Good location and helpful staff

Stayed in June 2025

The only bad thing about the room was the ventilation; there was no window to let some fresh air in.

Stayed in August 2025

Bed was not the best tbf..

Great location and renovated rooms. They kept our luggages until the check in time. There was always fresh coffee served. Thanks!

Stayed in August 2025

The common areas have no A/C. Some rooms are in the basement with a very tiny window

Very very good for the price you pay. Great location near the subway and close to Chinatown/Little Italy. Room size is quite good. Clean.

Stayed in July 2025

Not the cleanest, not the best value, just decent.

Great location, next to subways, grocery stores, great cafés and restaurants.

Stayed in July 2025

The room was in the basement so whenever elevator was working we almost woke up in the middle of the night. Hopefully a very helpful lady changed our room and relocated us at a nearby hotel for the rest of our stay.

Complementary coffee and water. 24 hour reception.

Stayed in June 2025

The air conditioner was loud and had a difficult time keeping the room cool.

Secure, clean and good location with subway access options and some good restaurants close to hotel.

Stayed in June 2025

Not having a mini-fridge made it challenging for an extended stay (we used a chilly bag with ice packs that my mom had for overnight cooling of things for breakfast the next day).

Perfect location for us and friendly staff

Stayed in June 2025

Small and basic room.

Location

Stayed in July 2025

The bathroom is acceptable but the flow out of the tap is restricted to a water saving level. The hotel is very limited in its facilities, with not even a communal fridge to store your food in.

Great location in the East Village. Lots of nightlife and unique restaurants nearby. Close to a subway station so easy to get around. The room has strong AC and a good view of the city, you're able to see Empire State and Crysler building through the window. Free coffee available and 2 bottles of water in the room. The per night cost is good value.

Stayed in July 2025

The property is old and run down, and it is very noisy (the hallway outside your room and from the street)

Great location and staff are friendly and helpful.

Stayed in June 2025

For the value we liked everything that we got. Just as expected from a traditional old building in New York, simple and small but well renovated, nicely kept with all the essential things you need when you travel: hot shower, filtered water and fresh coffee all day at the lobby, very helpful and friendly staff, clean room and comfortable bed, good free wifi and tv.

It was steps away from many eating options, Whole Foods, coffee shops, Marshall’s, Subway Station with direct train to main attractions and locations, bus station in front, DoorDash door to door service, and felt safe. Not too crowded area and not too noisy for New York.

Stayed in July 2025

Room too small Narrow beds Air conditioning didn't work properly and was very noisy

Good location close to a subway station Room cleaned every day

Stayed in July 2025

Did not have a fridge that’s most definitely important.

Very close to everything! Staff was great! Beds were comfortable!

Stayed in July 2025

Windows are not opening, you only use the airconditioner which is fine, but I got sick during stay and at some point you just desperately need air circulation. The floor was not vacuumcleaned during my stay, the rest was cleaned ok.

Perfect location: 8 min walk from Soho shopping zone, 1 min from 2nd avenue station, wholefoods supermarket right next to the hotel (you can grab meal from hot bar and dine at the hotel). Hotel provides limitless coffee/tea for guests on the first floor. For all guest complimentary access to rooftop of Orchard Hotel is provided but I didn't use it.

Stayed in July 2025

Some days I got water and some days I didn’t. Could have used a vacuum on the floor. On a busy road not ideal if someone is a light sleeper.

The room was cleaned every day. Fresh coffee and cold water free of charge. Amazing location next to some great restaurants, fashion stores and grocery stores like Whole Foods.

Stayed in June 2025

Location is excellent. very close to more than 1 metro station and very easy to reach any place in Manhattan and New York in general. The staff we excellent and very helpful. However, the person who checked us in was not as good as the rest of the staff. The room is clean and comfortable. It was very hot days and the room AC was working in a very good way.

Stayed in June 2025

I didn't like that the weekend rate was double what was quoted to me for the weekdays on Booking.com. At the last minute, I added Saturday and Sunday nights and I paid dearly for that. Also the FACILITY FEE $15.00 per day. What was that for? There was nothing but a basic room. No frills. TV didn't even work.

Room was comfortable and clean. Location was what we needed.

Stayed in May 2025

No fridge in the room. 😩

Clean, convenient and quiet

Stayed in May 2025

Too much noise

Location is good

Stayed in May 2025

our room was on the first floor just next to the elevator, se we heard e v e r y o n e going out or coming back. there was quite big slot between the doors and the wall. no one told me that you cannot pay w/ cash or physical card - money goes directly from the account connected to booking.

excellent location in the heart of East Village, friendly staff, tasty coffee in the common room. even if the hotel is just next to the main street, no noises from there was heard. bath in the bathroom was a nice surprise!

Stayed in April 2025