The upstairs is creeky and some of the doors are sticky, I felt like I had to tiptoe around to not disturb the other guests and you could hear everything between the walls

The location, the price, the room was clean and comfortable

Stayed in October 2023

Location was great! We were very pleased with the entire stay, from communication of the host, to the value, and location. Will hope to stay here again!

Stayed in October 2023

Right next to the bus stops, clean, safe, comfortable, hot showers and great kitchen/laundry.

Stayed in August 2023

I liked the opportunity to meet new people .

Stayed in July 2023

easy walking to shopping or the glacier areas. home was clean quiet and well stocked with anything you will need during your stay. it's like being at my moms or maw-maws house but maw-maw went on vacation. lol

Stayed in July 2023

Instructions to access key but hosts were very accessible and promptly helpful.

Very clean, spacious, and comfortable.

Stayed in June 2023

This was a great and beautiful place to stay. Bedroom and bathroom are really nice and the kitchen has everything you need for cooking. Would definitely book again!

Stayed in January 2023

NOTHING

comfortable and felt like home!

Stayed in September 2022

Was a good distance from downtown.

Cost was reasonable. Facility was nice and comfortable. Location was okay and the bus stop next to the house made it easy and cheap to get to downtown.

Stayed in August 2022

The bed was not the most comfortable.

It is very convenient to the airport, bus, ferry.

Stayed in August 2022

Nothing it was perfect

Nice house all was seamless

Stayed in August 2022

The staff was amazing, the rooms were clean and the prices were better than anything else available.

Stayed in July 2022

I liked property

close to bus, and Mendehall Glacier. we had bicycles, and very easy to store them.

Stayed in June 2022

The bus system wasn't easy to use. Made it hard to get around without walking the whole time.

Not having to check in with anyone. Just come and go as you please.

Stayed in May 2022

None

Stayed in July 2021

When I arrived I just realized my door is not closing properly so I ask them if it would be possible to move to another free room which there were many of those. They directly denied it and told me I have to pay a cleaning fee if I go to another room. They're just begging for 5 stars but don't do any guest service for it.

Room and house itself was good!

Stayed in October 2023

The name next to the door of the facility says "Grandma's House" or the like, but nothing about "Glacier Guest Rooms", leading me to think I was at the wrong door. Change the name on the internet, or change it on the sign next to the door, but don't leave it for the customer to figure out in the pouring rain. Very little shelter from the rain while trying to determine what to do. Chest freezer with mold and old food in a fairly deep layer of water; very bad mildew smell awaiting any who might open it with expectations of putting their ice cream in. No freezer compartment in the otherwise wonderful refrigerator forced me to eat two days worth of ice cream immediately. Some guests didn't wash their own dishes and just left them for other guests to do for them. There should at least be a daily visit from someone to do a quick clean up, especially in light of the ridiculous "cleaning charge" on top of the room charges. The price should include any cleaning charges rather than suggesting that the price is about $50 for a night rather than the $100 or so that it actually costs. Hidden charges are always unwelcome.

Spacious shared spaces, very nice kitchen and laundry facilities. Two bathrooms, big yard out back.

Stayed in October 2022

The room was very unclean. The blankets/pillows on the bed seemed like they hadn't been washed, the rug on the floor was covered in dirt, and the shared bathroom was covered in hair. The whole house is somewhat run down and honestly quite creepy. This is one of the cheaper options in Juneau, so I appreciate the option of having something on the more affordable side, but the whole experience could have been better.

The location was great and close the the airpot and ferry terminal which made uber or lyft an easy option to get there. Check-in process was easy with a lockbox and code provided by the hosts before arrival.

Stayed in September 2022

Breakfast should have been provided. Better coffee pots. There were two coffee pots and neither worked.

There was no breakfast provided. Breakfast could have been included since it wasn't within walking distance to purchase food. Some travelers, like me, do not have cars, The coffee pot did not work. A little disappointing but the place was very clean.

Stayed in July 2022

Complicated communication. Lot of large emails with a lot of information. I received like 15 emails. The communication process should be simplified

Location

Stayed in May 2022

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in April 2023