1000 BROADWAY, Nashville, TN 37203, United States of America
#31 of 196 hotels in Nashville
Guests' ChoiceBased on 1411 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.1
Value for money
8.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Trevior
United States of AmericaIt was hard to keep the room cool at night.
The staff was very cheerful and inviting. The hotel is really beautiful.
Stayed in May 2024
Reviewed: June 3, 2024
John
United States of AmericaNothing not to like amazing property amazing staff
Everything from customer service prior to trip to the time I left and every part of the stay was beyond expectations. Nothing not to like had a amazing experience
Stayed in June 2024
Reviewed: June 1, 2024
Marie
United States of AmericaIt's very expensive, and $50 a night for parking is insane. The staff was mostly great, but the bartender in the restaurant downstairs was extremely rude to all the customers. Lastly, we had water leaking through the light fixture in the bathroom shower in our room, which was a bit if a safety concern.
Overall, it is a beautiful hotel that is close to all the action on Broadway. The lobby is grand, the rooms are nicely decorated and the beds are comfortable.
Stayed in May 2024
Reviewed: May 28, 2024
Ellen
United States of AmericaNothing to stay was excellent
It was very clean. Everybody was really nice and professional.
Stayed in April 2024
Reviewed: May 27, 2024
Danielle
United States of AmericaVery clean. Loved the free waters. Friendly staff.
Stayed in May 2024
Reviewed: May 21, 2024
Jamie
United States of AmericaThe property was beautiful, roof top bar was amazing, staff was so friendly
Stayed in May 2024
Reviewed: May 16, 2024
Brinker
United States of AmericaVery clean Staff friendly
Stayed in May 2024
Reviewed: May 10, 2024
Aden
South AfricaThere weren’t enough restaurants or places to eat. For a 5 Star hotel it was so strange that there was not a proper restaurant for lunch. The one restaurant that there is has such a limited menu as well as room service
It’s a beautiful hotel in a good location. The rooms are beautiful and clean.
Stayed in May 2024
Reviewed: May 7, 2024
Jennifer
United States of AmericaVery nice staff,
Very clean,
Stayed in May 2024
Reviewed: May 6, 2024
Amy
United States of AmericaEverything was beautiful- bar food and drinks outstanding! Porter, valet, and spa so friendly!
Stayed in May 2024
Reviewed: April 26, 2024
Viki
United States of AmericaThe room was a bit small. The bathroom needed more towel bars/hooks. A complimentary breakfast would have been nice.
The room was very clean and had a great view of the city. Beds were comfortable. The location was very closed to everything we needed, and we were able to walk most places, but far enough away we did not hear the noise of the bars on Broadway. The staff was very helpful when we asked for recommendations to local restaurants. The valets were personable when we were waiting for our car.
Stayed in March 2024
Reviewed: April 23, 2024
Jamie
United States of AmericaNothing. Everything was great!
Beautiful hotel. Hyatt Grand staff were the most welcoming and accommodating group. They go above and beyond to make sure your stay is the best.
Stayed in April 2024
Reviewed: April 20, 2024
Ben
United States of AmericaKids in the pool
Club room for breakfast, snacks and drinks. Pool area was very nice.
Stayed in April 2024
Reviewed: April 18, 2024
Sara
United States of AmericaSpa prices were a bit expensive.
It was clean, the rooms were a good size, beds comfortable and the bathroom was large. The pool area was very nice. The rooftop bar was beautiful to take pictures and enjoyable. The spa was also vey nice. Also far enough from the noise of Broadway but located close enough to everything.
Stayed in March 2024
Reviewed: April 17, 2024
Miles
United KingdomI wanted a longer stay 😂
Everything !!! Wonderful world class hotel in every aspect
Stayed in April 2024
Reviewed: April 15, 2024
Eileen
United States of AmericaThe phone in the room didn’t work
The bathroom
Stayed in April 2024
Reviewed: April 6, 2024
Kimberly
United States of AmericaPrice
Location
Stayed in January 2024
Reviewed: April 4, 2024
Christy
United States of AmericaNothing
Valet service. Restaurants. Rooms. Location.
Stayed in April 2024
Reviewed: April 4, 2024
Yalanda
United States of AmericaIt was my birthday, I asked for special accommodations didn’t get anything 🥹but very nice hotel!
The rooms, view
Stayed in March 2024
Reviewed: March 31, 2024
Todd
United States of AmericaThe coffee in the rooms
Stayed in March 2024
Reviewed: March 26, 2024
Amy
United States of AmericaThe only bad thing was that our room was not ready when we arrived
Staff was super nice and helpful
Stayed in March 2024
Reviewed: March 25, 2024
Dana
CanadaRoom fridge was empty. Stick with water and non alcoholic beverages. Add late night snacks and room service
Clean , fancy
Stayed in March 2024
Reviewed: March 25, 2024
Edward
United States of AmericaOnly negative was delay in check in. Other than that, facilities excellent and staff superb. Shout out to John the concierge!
Stayed in March 2024
Reviewed: March 22, 2024
Denis
BelgiumThe location was a bit too far from the fun part of Broadway. It was much too expensive for what we received, i.e. a clean room.
The room was large, clean and well maintained, as I would expect from the Grand Hyatt.
Stayed in March 2024
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