Reviews of Marriott Grand Residence Club, Lake Tahoe 4 stars

No Breakfast available

Clean location service

Our room had high windows, you couldn’t look outside which made Room look dark , water pressure was low , and boo for check out being @10am & were told To call @7pm to ask for late checkout? Why wait til 7pm. It should be upon arrival

Well furnished flat Great pool Just near the center of Tahoel

The location was why we stayed there, but the room and accommodations were lacking This time.

If we got a room that wasn’t a ADA compliant but a normal room. We were told we didn’t have a room upon arrival except a ADA room. It was across the property from the front desk, (like 1/4 mile walk) Room was next to room cleaning staff, and the tram and courtyard were very loud when I opened the window for outside air. The AC hardly blew air…not real happy. Next time we will try another hotel…

Beautiful property with a nice feel for families

We were so disappointed that all of the little special and unique touches were gone this year. It’s the reason we booked again from our stay last year. I.E. no drink service at pool, no kid activities— last year we loved the popsicle stand, and sundaes for kids to make. No more warm cookies at check in. Literally nothing at this hotel except a lame scavenger hunt.

This is my 2nd time in same property Many thanx to miss delivery N.

Next day of chuck in they moved us to another room because time share

The location is outstanding. It was very nice to get out and walk to dinner, and browse through the shops. This was a very quick work trip, and so did not have time to enjoy the abundance of outdoor activities available in So. Lake Tahoe.

Correct

The staff were friendly and quick with check-in and valet assistance. I did notice that they were low on staffing. We used to have bell man that would help us bring our items to our rooms but that was not available during our stay this year. Overall, the room was tidy, clean and we were provided with all the supplies we needed. The kitchen was fully stocked, bathrooms and bedroom. We had a great stay!

I made our reservation in the beginning of March and had paid for our room ahead of time. The night prior to our stay, I got an email notifying us that we will have to move rooms the day after our check-in. This was frustrating as we are traveling with a three year old and an 85 year old. Our reservations for the beach, car rental and restaurants were already made in advance. It was a complete inconvenience. It would have been hard to relax and settle in the night we check-in knowing we had to pack up again in the morning to move and not have a room for at least 4 hours. I was not made aware of this possibility nor was there a disclaimer when I booked the room. Our entire stay had to be moved, including paying an additional car rental fee, reservation fee and requesting additional time off from work. This was the only way we were able to truly enjoy our stay.

Staff were excellent, location was great.

Check-in was 4pm and checkout was 11am, unusual to have such a large gap. Had to pay for valet parking, not included in room rate.

It was right downtown 5 minute walk from work places food was really good room is clean quiet it was wonderful

I didn't know you had to pay for parking it's valet only $35 a day wasn't bad