Reviews of Hotel Griffon 3 stars

Greetings, We are just delighted you have chosen to stay to our beautiful little Hotel Griffon by the Bay; Your behavior is very kind and heartwarming. Our loyal guests like you are the reason we are motivated to serve you with all our best efforts, we appreciate your kindness feedback. If there is anything else that you may need, please don't hesitate to contact us. Have a great day!

Greetings, We are just delighted you have chosen to stay to our beautiful little Hotel Griffon by the Bay; Your behavior is very kind and heartwarming. Our loyal guests like you are the reason we are motivated to serve you with all our best… Show more

Warm greetings to you dear Gmoney111 from our beautiful little Hotel Griffon by the Bay!!! What a pleasure it was to have you as our guest! I am delighted to see that you had such a wonderful time with us and how grateful you are for the exceptional and old fashioned hospitality you received from all of our beloved team – your recognition of their hard work is truly motivating and inspiring. I am also pleased to know how much you enjoyed our luxurious and oh so fluffy towels and the La Bottega hair and body wash, the the fab, full service YMCA, with views of the Bay exceeded your expectations - our ultimate desire is that our truly treasured guests feel welcome, pampered, and relaxed throughout their time with us and it looks like we achieved this. I am only sorry to see that the last 2 rooms you were in were not your favorite...pretty please let Booking.com know of your prefernece when you next return to so we can ensure we have the right and perfect room waiting for you and add that you would like a refrigerator and we will have one in your room as well! Here is wishing you many happy memories on your next trip to our fair City! Please know when you are ready to return to our fair City, please know we will be waiting for you bells on!!! And pretty please feel free to recommend us to your friends and loved ones. On behalf of me - the blonde at the front desk ;x) - and the rest of our team we wish you happy days filled with light and laughter and peaceful nights filled with the sweetest of dreams. Warmly, Ann

Warm greetings to you dear Gmoney111 from our beautiful little Hotel Griffon by the Bay!!! What a pleasure it was to have you as our guest! I am delighted to see that you had such a wonderful time with us and how grateful you are for the… Show more

Hi Jerome, Thank you for your feedback. We are glad you enjoyed the convenience of the elevator, and we apologize that our hotel is petite and the room you booked was one of our smaller rooms. On your next visit, we will definitely try our best to accommodate you with a much bigger room. Best regards, Zami

Hi Jerome, Thank you for your feedback. We are glad you enjoyed the convenience of the elevator, and we apologize that our hotel is petite and the room you booked was one of our smaller rooms. On your next visit, we will definitely try our… Show more

Dearest Patrice, Thank you ever so much for choosing to stay with us in our beautiful little Hote Griffon by the Bay and for sharing your impressions with fellow travelers. We are just delighted to see how much you enjoyed our location,tucked along the Bay and so very walkable and near public transport. Here is wishing you many happy memories on your next trip to our fair City! Please know when you are ready to return to our fair City, please know we will be waiting for you bells on, and pretty please feel free to recommend us to your friends and loved ones. Until then we wish you happy days filled with light and laughter and peaceful nights filled with the sweetest of dreams. Warmly, Ann

Dearest Patrice, Thank you ever so much for choosing to stay with us in our beautiful little Hote Griffon by the Bay and for sharing your impressions with fellow travelers. We are just delighted to see how much you enjoyed our location,t… Show more

Greetings, We are just delighted you have chosen to stay to our beautiful little Hotel Griffon by the Bay; Your behavior is very kind and heartwarming. Our loyal guests like you are the reason we are motivated to serve you with all our best efforts, we appreciate your kindness feedback. If there is anything else that you may need, please don't hesitate to contact us. Have a great day! Best regards Zami

Greetings, We are just delighted you have chosen to stay to our beautiful little Hotel Griffon by the Bay; Your behavior is very kind and heartwarming. Our loyal guests like you are the reason we are motivated to serve you with all our best… Show more

Dearest Anonymous, Thank you ever so much for staying with us and for your lovely Four Star Review. Please know it is an honor and true pleasure that you allowed us to host you, and we so hope you will continue to do so on your return visits to our fair City, we will be here with bells on and warm smiles. Until then we wish you and yours lovely days filled with warmth and happiness and restful nights filled with the sweetest of dreams. Warmly, Ann

Dearest Anonymous, Thank you ever so much for staying with us and for your lovely Four Star Review. Please know it is an honor and true pleasure that you allowed us to host you, and we so hope you will continue to do so on your return vi… Show more

Dearest Jesse, Thank you for sharing your recent experience at the Hotel Griffon by the Bay. Although it is always wonderful to receive accolades, it is truly constructive commentary such as yours that helps us to improve. Truly, your experience was very much the exception and not the rule. As a result, I desire to learn more so that I an research, take appropriate action, and enhance the overall experience for you and future guests of the Hotel. Would you be so kind as to contact at Booking.com and share with them the specifics so they in turn can share with us ? With best regards, I remain at your service. Sincerely, Ann

Dearest Jesse, Thank you for sharing your recent experience at the Hotel Griffon by the Bay. Although it is always wonderful to receive accolades, it is truly constructive commentary such as yours that helps us to improve. Truly, your e… Show more

Dearest Melanie, Thank you for ever so much for staying with us at our beautiful little Hotel Griffon by the Bay. We just love to see how much you enjoyed our Bay View Suite, are the views just stunning..who doesn't want to wake up and take in the gorgeous screnery and people watch every morning? We have defintely noted your wish for us to update/add more vending options, we shall most certainly look into this further ;x). Here is wishing you many happy memories on your next trip to San Francisco! Until then we wish you and yours wonderful days and very restful nights… andwhen you are ready to plan a return visit to our fair City please know we willbe here bells on to welcome you back. Warmly, Ann

Dearest Melanie, Thank you for ever so much for staying with us at our beautiful little Hotel Griffon by the Bay. We just love to see how much you enjoyed our Bay View Suite, are the views just stunning..who doesn't want to wake up a… Show more

Oh dearest Sandy, you've made us ever so happy, happy, to read how thoroughly you enjoyed our historic and beautiful little Hotel by the Bay. I am genuinely delighted by the detailed and lovely picture of your stay that your have shared with all of us who work here and with fellow travelers, I am truly grateful! We very much hope that you've have now found your home away from home in San Francisco and that you will return to us once again? We will be here with bells on and warm smiles to welcome you;x). Until then we wish you sunshiney days filled with happiness and laughter and restful nights filled with the sweetest of dreams. Warmly, Ann

Oh dearest Sandy, you've made us ever so happy, happy, to read how thoroughly you enjoyed our historic and beautiful little Hotel by the Bay. I am genuinely delighted by the detailed and lovely picture of your stay that your have shared… Show more

Dearest Cedar, We thank you for taking the time to comment on your stay at the Hotel Griffon by the Bay. We strive to provide all of our guests with an exceptional experience which can only be ensured if our guests share any displeasure they have while they are with us so we may have the opportunity to make any necessary changes and decisions to satisfy our discerning travelers' tastes and expectations. We value all of our guest feedback and have reviewed the items you mention to ensure the utmost quality is maintained. We sincerely apologize that we did not fulfill your expectations and I can assure you we share in the deep disappointment you must feel as we failed in our pursuit to leave all our truly treasured guests with lovely memories of their time with us. We wish all of your future travels are safe and most pleasant. Sincerely, Ann

Dearest Cedar, We thank you for taking the time to comment on your stay at the Hotel Griffon by the Bay. We strive to provide all of our guests with an exceptional experience which can only be ensured if our guests share any displeasure t… Show more

Dearest Theresa, Thank you ever so much for staying with us and for sharing your experience with fellow travelers and we are grateful that you have shared the significant issues you experieced with our outdoor lighting seeping in to you room through the blackout curtains which prevented you from having a restful night's sleep while you stayed with us. I have shared this issue with our maintenace team so they can investigatge the position of the lighting and ensure it is not bothersome to future guests. We humbly ask that you consider returning to us, to give us another chance, we would be so very pleased and honored and truly welcome the opportunity to make it right and provide you with the exceptional experience that you so deserve. Please don't hesitate to reach out to Booking.com so they in turn can contact us on your behalf; we will do everything we can to regain your trust and confidence in our hotel. I truly thank you once again for bringing these issues to our attention From the bottom of my heart, I wish all your future travels meet and exceed your expectations and you are left with only happy memories. With Sincerest Regards, Ann

Dearest Theresa, Thank you ever so much for staying with us and for sharing your experience with fellow travelers and we are grateful that you have shared the significant issues you experieced with our outdoor lighting seeping in to you … Show more

Dear Kathryn, We truly than you ever so much for sharing your experience. While we are ppleased as punch to see how much you loved our fab onsite restaurant, Perry's , I am beyond crestfallen to read of your deep disappoint regarding your room. We are a post-earthquake 1906 building whose historic architecture and charm offers a variety of room layouts and views and we are so very sorry your room did not meet your expectations. Our upgraded King, City View King and Bay View rooms are more spacious and offer views and our Suites our more spacious still and also offer views of either the City or the glroius Bay. I so hope you will allow us the opportunity to welcome you back in one of our upgraded and more spacious rooms? If you would be willing to give us another chance, we would welcome the opportunity to make it right and provide you with the exceptional experience that you so deserve. deserve. Please don't hesitate to reach out to Booking.com directly so they can assist us in our welcome effort to regain your trust and confidence in our hotel. And again we thank you for sharing your experience and we so hope to have the chance to welcome you back and exceed your expectations in the future. From the bottom of my heart, I wish all your future travels meet and exceed your expectations and you are left with only happy memories. With Sincerest Regards, Ann

Dear Kathryn, We truly than you ever so much for sharing your experience. While we are ppleased as punch to see how much you loved our fab onsite restaurant, Perry's , I am beyond crestfallen to read of your deep disappoint regarding … Show more

Dearest Cat, Thank you for your recent stay at our beautiful little Hotel Griffon by the Bay and for sharing your impressions. We strive so very hard to provide all of our treasured guests with an exceptional experience which can only be ensured if our guests share any displeasure they have while they are with us so we may have the opportunity to make any necessary changes and decisions to satisfy our discerning travelers' tastes and expectations. We sincerely apologize that the Standard Queen room you reserved did not meet your expectations. With regards to our rooms please know we have more spacious King rooms, City View King Room and Bay View Kings which are more spacious and have views and we have our Suites which are more spacious still have either lovely view or outdoor terraces. With regards to the Amenity Fee you reserved through Booking.com or one of their affiliate which list he Amenity in the price break down when you book and it can also be found on the site itself and it can also be found under "policies", "fine print", when clicking on the nightly breakdown, and also in your confirmation letter. Our wonderful team also discloses this information upon check in, in case the guest misses it during the confirmation process. We also think it is a great value as it covers the freshly baked croissants, scones and pastries made from a local bakery, coffee and tea service , use of a full service and fitness facility, luggage storage during your stay, in room safe, unlimited local phone calls, unlimited access to our purified water station, however, we appreciate your feedback and we'll be happy to share your thoughts with our operations team as we strive to keep improving and providing great experiences to our guests. Thank you again for choosing to stay with us we so hope you will consider us once again should you plan a return trip to our fair City. From the bottom of my heart, I wish all your future travels meet and exceed your expectations and you are left with only happy memories, truly. Warmly, Ann

Dearest Cat, Thank you for your recent stay at our beautiful little Hotel Griffon by the Bay and for sharing your impressions. We strive so very hard to provide all of our treasured guests with an exceptional experience which can only … Show more

Dearest Raoul, While I am just leased as punch to see how much your enjoyed out lovely neighborhood, tucked along the Bay and oh so walkable and that you enjoyed our freshly baked pastries we lay out every morning I am beyond crestfallen to read of your deep disappoint regarding your room. We are a post-earthquake 1906 building whose historic architecture and charm offers a variety of room layouts and views and we are so very sorry your room did not meet your expectations. Our upgraded Standard King rooms, City View King and Bay View rooms are more spacious and our Suites are more spacious still. I so hope you will allow us the opportunity to welcome you back in one of our upgraded and more spacious rooms. If you would be willing to give us another chance, we would welcome the opportunity to make it right and provide you with the exceptional experience that you deserve. Please know we truly thank you for sharing your experience and we so hope to have the chance to welcome you back and exceed your expectations in the future. From the bottom of my heart, I wish all your future travels meet and exceed your expectations and you are left with only happy memories. With Sincerity, Ann Mock

Dearest Raoul, While I am just leased as punch to see how much your enjoyed out lovely neighborhood, tucked along the Bay and oh so walkable and that you enjoyed our freshly baked pastries we lay out every morning I am beyond crestfallen … Show more