Reviews of Holiday Inn & Suites Boca Raton - North 3 stars
701 NW 53rd Street, Boca Raton, 33487, United States
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Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewMy room had mold in side, I should have changed rooms
We are very sorry you were unhappy during your stay. The front desk is available 24 hours to assist with room moves if needed. We are always ready to make it right.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation
Room smell
Thank you for your feedback. We have shared your comments with our team in our ongoing effort to be better today than we were yesterday.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBed was super cozy and comfortable
No towels in room and was an hour and a half hassle to get towels. The pocket doors were hard to use and definitely could use a cleaning
Thank you for your feedback. I will work with the Housekeeping team so future guests are not impacted. Yours in hospitality, Brandon Philpart General Manager
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewIt was very quiet
The ac vents needs to be clean. I kept being congested a lot
Thank you for your feedback. I have shared your feedback with our Maintenance team. We hope to welcome you back next time your travels bring you to Boca.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewLocation..
Missing remote for tv
Thank you for your feedback. We hope to welcome you back soon.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe beds were ver my comfortable. Excellent location.
It wasn't very clean. Specially the area around the restaurant.
Thank you for your feedback. Your comments have been shared with our leadership team for review and improvement. We appreciate you staying with us and wish you safe travels home.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewThey have everything you need for a business trip: breakfast, a jacuzzi to relax, a gym, good wifi, it's quiet and comfortable. My room had some problems, but the personnel solved them immediately.
The house cleaning service can improve. Sometimes, they left stuff out of place, or it looked like they didn't clean some areas. Although the breakfast was good, there were some expired yogurts and milk; the kitchen should be more cautious.
Greetings, Thank you for such an honest and concise review. I have shared your feedback with all departments in our ongoing pursuit to be better today than we were yesterday. We hope you will visit again next time you are in the Boca Raton area. Yours in hospitality, Brandon Philpart General Manager
Greetings, Thank you for such an honest and concise review. I have shared your feedback with all departments in our ongoing pursuit to be better today than we were yesterday. We hope you will visit again next time you are in the Boca Rato… Show more
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewNothing special
I ask for a king size bed for my wife and I. We ended up getting two twin size beds I ended up falling off the bed In the middle of the night No sleep at all, super noisy
Greetings, I am very sorry you were unhappy with your stay. It is critical that you reserve a KING room if that is your preference. Unfortunately, we cannot move rooms if other guests have reserved a specific room type. We hope you will provide us the chance to welcome you back in the future. Be sure to reserve that KING room as desired. Yours in hospitality, Brandon Philpart, General Manager
Greetings, I am very sorry you were unhappy with your stay. It is critical that you reserve a KING room if that is your preference. Unfortunately, we cannot move rooms if other guests have reserved a specific room type. We hope you will p… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLaurie, the bartender and Frank we’re amazing. Made us right at home good vibes all around always will come back to this place.
Greetings, Thank you for your feedback. I will be sure to share your comments with Laurie and Frank. We hope to welcome you back next time you are in the area. Yours in hospitality, Brandon Philpart, GM
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly Andre the Manager was very professional and his services where impeccable. The kitchen attendant was very sweet as well.
The room was old and outdated. The carpet had a very bad stench, which made the room smell like feet. The toilet was not bolted to the floor. There were baby roaches in the bathroom dead on the floor. The tub had a hole in it, and they tried to use Bondo or something to seal the tub that did not work. The toilet leaked water. My father fell off of the toilet twice. It rocked because it was not bolted down. As well as there were no handicapped rooms available at the time to suffice for us. So he fell in the shower twice. The HIG, or the owners could do better to satisfy their guests. The staff can only do so much. Upon leaving the printer did not work so the attendant could not print my recipt.
Greetings, Thank you for your feedback. We have shared your comments with our leadership team in our ongoing efforts to be better today than we were yesterday. Yours in hospitality, Brandon Philpart, GM
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewNearby 95 and my meeting
Took half an hour to check in No breakfast Wanted to charge. $35 early check in fee
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in t… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewNo functional ice maker near my room and bath tub slippery when showering😟
I hope this message finds you well. I want to sincerely apologize for the experience you had during your recent stay at Holiday Inn Boca north . We always strive to provide our guests with the highest level of service and comfort, and I regret that we fell short of your expectations. I understand the inconvenience you faced, and I want to assure you that we take your feedback very seriously. Your experience is not reflective of the standard we aim to maintain. We are addressing this internally to ensure it does not happen again in the future.
I hope this message finds you well. I want to sincerely apologize for the experience you had during your recent stay at Holiday Inn Boca north . We always strive to provide our guests with the highest level of service and comfort, and I reg… Show more