Reviews of Med City Inn & Suites Rochester Mayo Clinic Area 2 stars

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations, and we truly appreciate your honesty. Your comments regarding the carpet, pillows, and overall condition of the room are noted, and we understand how these aspects can impact your comfort. We're currently reviewing areas in need of updates and your feedback will help us prioritize improvements. We also regret that our on-site restaurant and facilities did not meet your expectations. We’re committed to providing better value and a more comfortable stay, and we hope to have the opportunity to welcome you back in the future to show the improvements we’ve made.

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations, and we truly appreciate your honesty. Your comments regarding the carpet, pillows, and overall condit… Show more

Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our beds comfortable and our staff friendly—we’re especially pleased we could offer an early check-in after your visit to the Mayo Clinic, and that it made your stay a bit easier. We also truly appreciate your honest comments regarding areas that could be improved. We apologize for the inconvenience caused by the noisy air conditioner, the condition of the bathtub, and the smoke smell in the elevator. Your observations are very helpful, and we’ve shared them with our maintenance and housekeeping teams to address them promptly. We hope you'll consider staying with us again in the future, as we’d love the opportunity to provide a more comfortable and refreshed experience.

Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our beds comfortable and our staff friendly—we’re especially pleased we could offer an early check-in after your visit to the Mayo Clinic, and t… Show more

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're delighted to hear that you had another great stay with us while visiting St Mary's Hospital. It's wonderful to know that you enjoyed our breakfast, found our team responsive, and appreciated the cleanliness, comfort, and location of our hotel. We also appreciate your feedback on the facilities – it's valuable and helps us continue to improve. We truly look forward to welcoming you back on your next visit.

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're delighted to hear that you had another great stay with us while visiting St Mary's Hospital. It's wonderful to know that you … Show more

Wow, thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us. It’s great to know that you enjoyed our comfortable beds, convenient location, and the quiet atmosphere, as well as the breakfast and pool/hot tub amenities. We’re also glad to hear our staff made a positive impression on you. Your perfect ratings across all categories mean a lot to us. We’re grateful for your kind words and are so pleased you’d choose to stay with us again. We can’t wait to welcome you back for another relaxing stay! Thank you once again for your fantastic review!

Wow, thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us. It’s great to know that you enjoyed our comfortable beds, convenient location, and the quiet atmosphere, as well as… Show more

Thank you for taking the time to share your thoughts and for rating various aspects of your stay. We’re glad to hear that you found our location convenient and easy to access! We appreciate your feedback on staff, cleanliness, comfort, and facilities. We're always working hard to improve in these areas and will share your comments with our team to help enhance our guest experience. We strive to offer great value for money, and your input is valuable in ensuring we continue to meet those expectations. We hope to welcome you back in the future and provide an even better experience!

Thank you for taking the time to share your thoughts and for rating various aspects of your stay. We’re glad to hear that you found our location convenient and easy to access! We appreciate your feedback on staff, cleanliness, comfort, and … Show more

Thank you for taking the time to share your feedback. We’re happy to hear that you found our staff to be friendly. However, we sincerely apologize for the issues you encountered during your stay, particularly with the wet carpet, musty smell, and the condition of the bedding and towels. This is certainly not the experience we strive to provide, and we deeply regret that it impacted your stay. Your comments are being shared with our housekeeping and maintenance teams for immediate attention. We are committed to improving the quality of our accommodations and ensuring that these issues are addressed moving forward. We truly appreciate your feedback and hope you will reconsider staying with us again in the future, giving us the opportunity to provide a better experience.

Thank you for taking the time to share your feedback. We’re happy to hear that you found our staff to be friendly. However, we sincerely apologize for the issues you encountered during your stay, particularly with the wet carpet, musty smel… Show more

Thank you for your fantastic review! We're so happy to hear that Room 120 was perfect for your family and that you all enjoyed the convenience of being close to the exit and pool. It’s wonderful to know that the pool was a highlight of your stay, and we’re glad you liked our breakfast options as well! We truly appreciate your kind words about our staff, location, and value for money. We can’t wait to welcome you and your kids back for another fun stay!

Thank you for your fantastic review! We're so happy to hear that Room 120 was perfect for your family and that you all enjoyed the convenience of being close to the exit and pool. It’s wonderful to know that the pool was a highlight of … Show more

Thank you for sharing your review. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cleanliness and condition of your room. This is not the experience we aim to provide, and we are deeply sorry for any discomfort caused. We greatly appreciate you bringing these concerns to our attention, and we are taking immediate steps to address them. We will be reviewing our housekeeping procedures to ensure that all rooms meet the high standards our guests expect and deserve. Your feedback is invaluable as we work to improve, and we truly hope you’ll consider giving us another opportunity to provide you with a better experience in the future.

Thank you for sharing your review. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cleanliness and condition of your room. This is not the experience we aim to provide, and we are deeply so… Show more

Thank you for your wonderful feedback! We’re so happy to hear you had a great experience, especially with our staff, cleanliness, breakfast, and overall value. We truly appreciate your understanding regarding the age of the building. While we continue to focus on maintaining the charm of our older hotel, we're thrilled you found everything to be great for the price. We hope to welcome you back soon for another stay and make your next visit even better!

Thank you for your wonderful feedback! We’re so happy to hear you had a great experience, especially with our staff, cleanliness, breakfast, and overall value. We truly appreciate your understanding regarding the age of the building. While … Show more

Thank you so much for your wonderful review and perfect scores across the board! We're especially happy to hear that our staff made a positive impression — providing helpful and friendly service is what we strive for every day. It was a pleasure having you with us, and we hope to welcome you back again soon!

Thank you so much for your wonderful review and perfect scores across the board! We're especially happy to hear that our staff made a positive impression — providing helpful and friendly service is what we strive for every day. It was a… Show more