Reviews of Guest Inn Pigeon Forge 2 stars
202 Emert Street, Pigeon Forge, TN 37863, United States
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Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewThe staff was very pleasant
The room was so tiny barley could walk by each other at end of bed just no space what so ever
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewLove the location and the facilities.
My previous visit a few weeks ago was great. This time, the beds and pillows were awful. I considered cutting my stay short. I have another reservation in 2 weeks, and I'm hoping I do not have the same experience. I am willing to give it another try as it may have just been those beds
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewGreat location. Friendly front desk staff. Great value for price
Dear Patti, Thank you for sharing your feedback with us. We are thrilled to hear this was your third stay and that you enjoyed the great location, friendly service, and value. We look forward to welcoming you back again next year for another wonderful visit. Sincerely, Mary Guest Relation Manager.
Dear Patti, Thank you for sharing your feedback with us. We are thrilled to hear this was your third stay and that you enjoyed the great location, friendly service, and value. We look forward to welcoming you back again next year for anot… Show more
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLocation
Found bugs in room
Dear Amanda, Thank you for sharing your feedback with us. We are sorry to hear about the issue you experienced with pests in your room, as this is not the standard we aim to provide. Your comments will be addressed with our team to ensure a better guest experience moving forward. Sincerely, Mary Guest Relation Manager.
Dear Amanda, Thank you for sharing your feedback with us. We are sorry to hear about the issue you experienced with pests in your room, as this is not the standard we aim to provide. Your comments will be addressed with our team to ensure… Show more
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewNo breakfast that I k ow of. Wasn't told anything about it. The staff were excellent.
Did have a couple of ants. But told front desk. When we got back they were gone.
Dear Cindy, Thank you for sharing your feedback with us. We are glad you had a pleasant stay and appreciated the excellent service from our staff. Your comments about breakfast and the ants have been noted, and we look forward to welcoming you back next summer. Sincerely, Mary Guest Relation Manager.
Dear Cindy, Thank you for sharing your feedback with us. We are glad you had a pleasant stay and appreciated the excellent service from our staff. Your comments about breakfast and the ants have been noted, and we look forward to welcoming… Show more
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewMost of everything
Parking
Dear Connie, Thank you for sharing your feedback with us. We are glad to know you enjoyed most aspects of your stay and appreciate your note about parking. Your comments help us improve, and we look forward to hosting you again soon. Sincerely, Mary Guest Relation Manager.
Dear Connie, Thank you for sharing your feedback with us. We are glad to know you enjoyed most aspects of your stay and appreciate your note about parking. Your comments help us improve, and we look forward to hosting you again soon. Sinc… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
Room#240 has a smelly odor
Dear Timothy, Thank you for sharing your feedback with us. We apologize for the odor issue in room #240 and appreciate you bringing it to our attention. We are committed to improving our guest experience and hope to welcome you back for a better stay. Sincerely, Mary Guest Relation Manager.
Dear Timothy, Thank you for sharing your feedback with us. We apologize for the odor issue in room #240 and appreciate you bringing it to our attention. We are committed to improving our guest experience and hope to welcome you back for a… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat location , staff was very friendly
Dirty carpet,dirty room , a little outdated
Hello Gary, Thank you for sharing your feedback with us. We're glad to hear you enjoyed our great location and that our staff was friendly. We sincerely apologize for the cleanliness issues you encountered. Please know we are immediately addressing this with our housekeeping team to ensure a better experience for our guests. Sincerely, Hotel General Manager.
Hello Gary, Thank you for sharing your feedback with us. We're glad to hear you enjoyed our great location and that our staff was friendly. We sincerely apologize for the cleanliness issues you encountered. Please know we are immediate… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was clean and the staff always smiled when they saw you. It was also quiet.
I wish they could offer breakfast.
Dear Clemons, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We are delighted to hear that you found the hotel clean and that our staff's friendly smiles made your stay enjoyable. We appreciate your suggestion about offering breakfast and will certainly take it into consideration. We hope to welcome you back to Guest Inn Pigeon Forge again soon. Sincerely, Hotel General Manager. Guest Inn Pigeon Forge.
Dear Clemons, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We are delighted to hear tha… Show more
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewGreat hotel! The room was great & very clean! Would stay there again! Also very close to the main highway that runs down pigeon forge. Could be to Dolly’s stampede in minutes! Great place!
Dear Madison, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We are so glad to hear you had a great stay and found our rooms to be very clean. We appreciate your kind words and look forward to welcoming you back to Guest Inn Pigeon Forge again soon! Sincerely, Hotel General Manager. Guest Inn Pigeon Forge.
Dear Madison, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We are so glad to hear you h… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation
Not the cleanest, small bathrooms, not cold rooms
Dear Noah, Thank you for sharing your feedback with us. We apologize that your stay did not meet your expectations regarding cleanliness and room comfort. We appreciate your comments as they help us enhance the guest experience moving forward. Sincerely, Hotel General Manager.
Dear Noah, Thank you for sharing your feedback with us. We apologize that your stay did not meet your expectations regarding cleanliness and room comfort. We appreciate your comments as they help us enhance the guest experience moving forw… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe ended up leaving about an hour after we got in our room and took a loss. The horrible smell of cigarettes was so strong you couldn’t breathe. Everything was damp in the room the carpet the bedding. It was very musty smelling and made our clothes and socks damp from just walking and setting on bed.
Hello Brandy, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant odor and damp conditions you encountered during your stay. Your experience is important to us, and we are committed to addressing these issues to improve our guest accommodations. Sincerely, Hotel General Manager.
Hello Brandy, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant odor and damp conditions you encountered during your stay. Your experience is important to us, and we are committed to addressing these is… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location and very close to the main strip in Pigeon Forge.
The bathroom was less than ideal. Got a room with a bathtub but there was no stopper so baths were impossible.
Dear Katelyn, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We're glad to hear you enjoyed our convenient location in Pigeon Forge. We sincerely apologize for the issue with the bathtub and will immediately have our maintenance team address this to ensure all amenities are in working order. We appreciate you bringing this to our attention. Sincerely, Hotel General Manager. Guest Inn Pigeon Forge.
Dear Katelyn, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We're glad to hear you e… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewprice was good.
WE had some plumbing issues while we stayed there. The bathtub did not drain, and the next day the toilet backed up. The bathroom was just a little small, it was too tight for my son to complete his business.
Dear Taylor, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We apologize for the plumbing issues you experienced during your stay at Guest Inn Pigeon Forge. We are looking into this matter with our maintenance team to prevent future occurrences. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience for you on your next visit. Sincerely, Hotel General Manager. Guest Inn Pigeon Forge.
Dear Taylor, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We apologize for the plumbing… Show more