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Reviews of GuestPlace Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

536 East Cypress Avenue, Redding, CA 96002, United States

#37 of 37 hotels in Redding

Guests' Choice

Review Score

Based on 114 hotel reviews

3.9

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.0

  • Location

    6.3

  • Facilities

    4.7

  • Staff

    6.9

  • Value for money

    5.6

  • Free Wifi

    3.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 17, 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    This place could use a deep clean. Mystery stains on the walls, ironing board has mold. Towels smelled clean, but looked worn out and stained. No washcloths. The lid to the back of the toilet was cracked into multiple pieces Curtains would not fully close, so anyone could see into your room and watch you. Bed was rickety, and pillows were so thin as to be non-existent. The outside was in a similar state: pool was an alarming shade of green, the whole place appearing run down and in need of repair. Other guests did not appear to be living their best lives; several noisy and nosy people, one guest screaming profanity loudly at anyone who walked nearby, and pretty sure I saw a drug deal go down.

    The staff was courteous and professional.

    Stayed in August 2025

  • Reviewed: January 19, 2025

    4.0
    One night stay
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The television didn't work ..after I took a shower I smelled like rusty metal

    My truck didn't get broke into

    Stayed in January 2025

  • Reviewed: December 5, 2024

    4.0
    Customer service was good the room was not very pleasant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room: the curtains doesn’t shut, pillows are dirty, and the curtains are dirty.

    The front desk young gentleman was very helpful and his customer service was nice.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv didn't work, couldn't get the front desk to fix the problem and it was infested with cockroaches

    Price was right

    Stayed in November 2024

  • Reviewed: November 21, 2024

    3.0
    Never again
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was old and gross. The bathtub was dirty, shower head broke, mirror filthy, bed had cigarette burns, tv didn't work, had to get a new light bulb it was broke.

    The check in staff was pleasent.

    Stayed in November 2024

  • Reviewed: September 27, 2024

    5.0
    I really wish thy had more Handy Cap rooms
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't any cable TV in the room the aTV was not very good

    I liked the location

    Stayed in August 2024

  • Reviewed: August 29, 2024

    5.0
    Could use a little more attention when it comes to electronics and there was no telephone in room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    TV didn't work

    Wish the TV worked

    Stayed in August 2024

  • Reviewed: August 5, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    That the fridge and microwave didn't work. This room didn't have them.... I had perishable food items.

    No one bugged you from the office.

    Stayed in August 2024

  • Reviewed: August 3, 2024

    4.0
    Just no.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I did see one roach peak from behind the tv stand/ dresser. The television was grainy and only had about 4 or 5 channels, none of them network. I couldn’t even watch cbs, and the WiFi would not connect. The person upstairs from me must have been having his own WWF summer slam up there all night. Someone playing loud music at around 10-11 pm

    The bed was and pillows were comfortable

    Stayed in August 2024

  • Reviewed: July 20, 2024

    5.0
    The price was just way to high for te quality of hotel honestly
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t be so dam nosy especially when the hotel is super ran down and grime like really

    The owner is hella nosy all up in your look ads and doesn’t even know the flavor had cigaret burns on the blankets really grime place seen at least 3 touches not to mention the flys

    Stayed in July 2024

  • Reviewed: July 12, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast or even coffee. Wifi was intermittent. Cable TV nonexistent. Construction/painting with things set up right in front of my door was very annoying. Cleaning person forced his way into my room before I checked out. Thankfully I was dressed. I will not go back even if the room was free

    Stayed in July 2024

  • Reviewed: July 11, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The people next to me where up all night loud as heck didn't get much sleep

    Room size was good

    Stayed in July 2024

  • Reviewed: June 30, 2024

    4.0
    Cockroaches
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn't the cleanest place I've ever stayed but the worst part was the cockraches. The place is infested. I was like, okay, one or two, whatever. But when I woke up in the morning with something Crawling on my face and turned the lights on and watched a dozen or so go skittering off it was almost vomit inducing.

    I liked the friendly staff and the facility location was nice and easy right in the center of town to get around easily while visiting.

    Stayed in June 2024

  • Reviewed: August 31, 2025

    1.0
    Rested well because the bed was comfortable but I would have to see a room before I paid to make sur
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Blood on the walls and curtains. The bathroom wasn't clean and there was urine all over the toilet and floor. There was a large piece of dog feces right inside the front door. When I asked the front desk if the housekeeper could come and clean my room because the refrigerator and microwave were dirty and there was urine all over the bathroom floor he said I'll ask him but I don't know if he'll do it

    I like the location.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty and disgusting. Rooms smelt like stale cigarette smoke. The floors were filthy and the bed sheets were dirty and smelt moldy. Fire alarm didn't have a battery in it. 1 towel. Had a VERY bad vibe. Had nightmares all night cause it just didn't feel right. Trash pilled up outside. Pool was green and smelt bad.

    Nice employee at the front desk

    Stayed in August 2025

  • Reviewed: August 4, 2025

    1.0
    It was horrible
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    That there was no towels or toiletries in the room.the refrigerator had moldy food still in there the TV did not work and the room smelled of mold and cigarettes. The staff did what they could to keep me happy. My dad almost fell in the shower to

    The staff

    Stayed in August 2025

  • Reviewed: July 27, 2025

    1.0
    There was nothing good about my stay!
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    It was the dirtiest room I have ever seen! I have owned two motels and stayed in many in my seventy eight years. The floors were dirty, and the linen was too. The tv service was next to nothing. Needless to say I only spent one night there. Went somewhere else the next night. I also would like to request a refund for the second nights reservation.

    Good location.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    1.0
    A Crying Shame
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing worked in 2 rooms. TV and cable, tub faucet, no fridge, beds were ok and air conditioning worked. A shame because the people are great, xlnt location. Could be a top quality place. The owner must be a tight wad mooch. That much potential and a great staff of people, just a shame.

    The staff including the maintenance man.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    8.0
    Calm, Cool, Comfortable
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Staff was amazing

    Stayed in July 2025

  • Reviewed: July 6, 2025

    1.0
    Awful on every aspect!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything! thought it was gonna be decent according to the price, but wasn’t even close, I don’t even know where to start, I don’t get why they have a pool if it’s unusable, we first got a room that smelled like pee, and the ac was broken, then they changed us to another one the sheets were stained (that’s what I wanted to think) or not even changed idk, there was sheets and stuff under the stairs (maybe a homeless person sleeping there) around 1am there was a bunch of police cars in the front of the building… among other things, no peace at all, there was people walking and talking almost all night,anyway, the ladies at the front desk were really nice tho but it doesn’t compensate the whole experience not recommended it at all!! One of the worst experiences of my life.

    Nothing

    Stayed in July 2025

  • Reviewed: July 6, 2025

    1.0
    It was awful! People talk loud and smoke outside your door all hours of the night and mattress is in a plastic bag. Sta
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was in plastic wrapping. There were no trash cans in the room at all. People were outside our door fighting from 10pm until the Redding police department and SWAT team showed up around 2am for a problem on the other side of the motel for room 203.

    It was cheap and near where we wanted to be

    Stayed in July 2025

  • Reviewed: July 3, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing it wasn't up to my standards they wanted 200 doller deposit that was never posed

    Stayed in July 2025

  • Reviewed: July 1, 2025

    2.0
    Ratchet place with ratchet commodities. Creepy people
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    First, my key card was not activated! it wouldn't eork , it was a struggle to get outside and go back to my room, i was lovkee out of my room befause my card wouldn't work since the beggining ! Next, I didn't have a tv remote in room , i had to call the receptionist to come over and when he tried the remote that one wouldn't work so he had to come back a second time when i was already in pijamas and had him over testing this second remote to work properly. The vending machine was empty and surrounded by homeless watching tv on their phone. there were weird men walking by me and my room multiple times on propose , it was creepy.

    the receptionist was very helpful and patient.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    10
    I like the place very good and clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning deposit too much

    Stores nearby

    Stayed in June 2025

Showing 1 - 25

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