Reviews of Motel 6 Hagerstown MD 3 stars
11321 Massey Blvd, Hagerstown, 21740, United States
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBed
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe didn't like anything.
There was bugs in are room.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly and polite
My co workers room had dead roaches in the bathroom and was dirty my room was dirty and the people next door were fighting all night and had no hot water employee that checked us out told me other employees lived in the rooms on each side of mine! You’d think employees wouldn’t be fighting all night
Dear Sheri, Thank you for your review. We're glad our staff provided friendly service, but we apologize for the cleanliness concerns and noise issues during your stay. Your feedback has been noted for internal review. Sincerely, Motel 6 Hagerstown, MD Team
Dear Sheri, Thank you for your review. We're glad our staff provided friendly service, but we apologize for the cleanliness concerns and noise issues during your stay. Your feedback has been noted for internal review. Sincerely, Motel 6… Show more
Reviewed: 14 August 2025 · Stayed in May 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location. The bed was comfortable and the TV worked good.
This motel is 80% voucher families. The room was clean but once the lights went out , the bugs came out. There were families and pets in most rooms, this usually doesn't bother me but our room was in the middle of the hotel, We like to sit outside after being in the car all day but it was not a comfortable seating. I would suggest to the owners of the hotel that the rooms where the office is. is to be saved for overnight guest and the other two larger buildings, be reserved for long term guest. There is no coffee makers in the room and they DO NOT have breakfast as advertised. When you enter the premises you cannot tell that this is mostly a long term stay hotel.
Dear Shama, Thank you for taking the time to share your feedback. We’re glad to hear you found our location convenient, and that the bed and TV met your needs. We apologize for the issues you encountered with the bugs and the comfort of the outdoor seating. Your concerns about the mix of overnight and long-term guests are noted, and we’ll certainly take them into consideration for future improvements. We also apologize for the confusion regarding breakfast and the lack of a coffee maker in the room. We’ll be sure to update our listings to more accurately reflect the amenities we offer. We appreciate your comments and hope we have the chance to improve your experience during a future stay. Best regards, The Motel 6 Hagerstown, MD Team
Dear Shama, Thank you for taking the time to share your feedback. We’re glad to hear you found our location convenient, and that the bed and TV met your needs. We apologize for the issues you encountered with the bugs and the comfort of th… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewConvenient location and the room was clean.
False advertisement that they offered smoking rooms and king sized beds. We reserved both and got neither. Pool not open. Room never cleaned and restocked in 3 days.
Hi Guest, Thank you for taking the time to share your experience. We’re glad to hear you found the location convenient and your room clean. However, we sincerely apologize for the issues you encountered with your reservation, including the lack of smoking rooms, king-sized beds, and the pool not being open. We also regret that your room wasn't restocked as expected during your stay. We will review your comments with our team to ensure we provide accurate information regarding amenities and improve the overall guest experience. Your feedback is valuable, and we hope to provide a better experience should you choose to stay with us again. Best regards, Motel 6 Hagerstown, MD
Hi Guest, Thank you for taking the time to share your experience. We’re glad to hear you found the location convenient and your room clean. However, we sincerely apologize for the issues you encountered with your reservation, including the… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewNicely refurbished since I used to stay there years ago
Bookings messed up the booking. But the clerk took it anyway
Dear Michael, Thank you for your feedback! We’re thrilled to hear you enjoyed the newly refurbished rooms and found our location convenient. We apologize for the booking issue and appreciate your patience as our team worked to accommodate you. We hope to welcome you back again soon! Best regards, Motel 6 Hagerstown, MD
Dear Michael, Thank you for your feedback! We’re thrilled to hear you enjoyed the newly refurbished rooms and found our location convenient. We apologize for the booking issue and appreciate your patience as our team worked to accommodate … Show more