The bare floors were slippery.

The room was nice... clean.

Stayed in July 2025

Mattress was the most uncomfortable that I have ever slept on in a hotel. Twice the room key card wouldn't unlock the door?? A/C unit was extremely loud every time it kicked on, waking me up all night long. I will be back up in Ma again in August and I just tried to book the same type of room & the price is now $200.00+ more than I paid in July, which makes no sense to me. I'm in Ma every couple of months & need a hotel each time - it would be nice to have consistent pricing so I could make this hotel my primary place to book. However, with fluctuating pricing that is not going to happen. I will be booking elsewhere.

Location was convenient great. Room was clean.

Stayed in July 2025

The only thing I didn't like (why I gave a nine and not a ten rating) was that the pool was closed. I had read many reviews beforehand so I knew it was closed, but apparently it hasn't been open in years yet they continue to advertise as if it is. I never planned on swimming, (just an overnight stop over) but I feel bad for families with children who look forward to using the pool. The motel should state in its advertising that the pool is unavailable.

I liked that it was easy to find yet back from the busy main road and you could see the water.The motel was really modern, clean and updated and our room was as well. Staff were friendly and professional. There was a nice, simple breakfast with hot and cold items and a comfortable seating area. I would definitely come back, and I recommend the Auburn Hampton Inn!

Stayed in June 2025

The room is good

Stayed in June 2025

The room was good but musty smell

Breakfast was good, liked the nightlight in the bathroom :-)

Stayed in May 2025

The pool was not up and running.

The lady that worked at the breakfast area is so amazing! She was very welcoming and helpful. The food was really great too.

Stayed in April 2025

1. breakfast ok but eggs dry and no taste and ran out of one coffee and had to track someone down who was frustrated w the coffee makers they have. 2. Toilet handle- had to play with it to get it to work and the next morning- it literally came all the way out. This one really surprised me-out of all the things that should work- toilet should be top of the list. Should be on list to check before the next person comes. As I said above, Sheri responded immediately. I said we would be gone a good bit of the day at a wedding and it would be much appreciated if it could be fixed when we returned. 3. Mold on various locations in the shower. Also, some locations on the edge where holders or screws missing on door guide. 4. Heat- never experienced a heating system like this one- we are used to setting the heat to say 69 and it heats it up and maintains it, cycling as needed. our thermostat shows the temp of the room and the temp we set it at. In our room, we spent a good bit of the stay with it pumping cold air- we set it on 70, and it would take awhile to produce hot air and then once at temp (I guess because there is no indication of room temp) and then it would be pumping cold air. I called the front desk and she tried to explain that is just the way it is and when she could see I wasn't satisfied, she sent someone up who basically said the same thing- it is what it is-sorry about that. Can't do anything. Don't know if all Hamptons HVAC are like this? I am a Hilton Honors member and would ask about heat in next booking.

Sheri at front desk excellent-friendly and understanding of problems-see below and reacted immediately about the toilet. Nice and comfortable room.

Stayed in April 2025

Breakfast hours 😞 can’t sleep in you miss breakfast

Stayed in February 2025

Breakfast had good variety. WiFi login on MacOS 10.6 Mojave didn't work, but the desk manager in the evening helped us and we found a workaround.

Stayed in February 2025

The room had an interesting smell.

Breakfast was great, a lot to choose from and the food was fresh. The beds were comfortable. The staff was friendly!

Stayed in November 2024

The laundry fee was the highest we've ever had to pay anywhere we have traveled. $7.00 to wash and $7.00 to dry. The pool was out of order so that was disappointing. Otherwise, it was a wonderful stay.

The location was just what we wanted. Restaurants were nearby and I-90 was conveniently right down the road. Free parking. The rooms were clean and spacious. The breakfast was good.

Stayed in November 2024

The room temperature was hard to regulate

Lovely setting, warm friendly staff, clean, convenient location

Stayed in November 2024

Price

Location

Stayed in October 2024

Overall the hotel was great

Stayed in September 2024

The room had a horribly stale smell and I needed to wedge a shoe in the door to get fresh air. The windows do not open and the a/c only circulates stale air. The comforters on the bed are not wrapped in clean sheets, which is just unhygienic.

The staff and breakfast area were very nice.

Stayed in September 2024

Clean, nice staff, good location good breakfast

Stayed in September 2024

TV in room not working, kept saying no signal. Could hear noise in room each side and across the hall, kids crying and their tv loud. Breakfast not great.

Clean inside

Stayed in August 2024

Nothing

Ok but did not have have time to enjoy

Stayed in August 2024

Best was not good. It was cold including the coffee

Stayed in July 2024

No pool, expensive laundry, very unclean

Stayed in August 2024

Only problem was we were put in a room with a connecting door and the walls were paper thin. Sounded like our neighbors were in our room, and we were woken up very early because of that. Otherwise it was a great stay.

The hotel was super clean and the rooms were spacious and comfortable.

Stayed in August 2024

Breakfast - no bananas, prefer scrambled eggs vs omelet style, prefer bacon to turkey sausage.

Comfy beds. Very nice staff. Exceptionally clean.

Stayed in August 2024

Pool not open.

The staff especially Richey Isom went out their way to take care of our needs.

Stayed in July 2024

Apparently, the Hilton/Hampton Inn reservation system does not interface well with reservations made through third party agencies and websites. As a result, it took us an hour to sort out the situation before we could check in.

The lobby, reception and breakfast were all very welcoming, and the room itself was clean and comfortable. The hotel itself was close to our final destination, visiting Worcester Polytechnic Institute, too. Although our reservation through Booking.com was somehow lost (didn't make it into the Hampton Inn system), the staff was helpful with resolving the matter.

Stayed in June 2024