Reviews of Hampton Inn Auburn 3 stars
736 Southbridge Street, Auburn, MA 01501, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe night staff, the breakfast, the bed
The check out been 11am, it should be 12pm and they didn't let me check out 12pm, my room smelled cigarettes, the room has no sound insulation, noise wise is the worst place I've been, I could hear everything, even the water running in the other rooms around and above. The pool was closed and they should have alert the guests. With all the issues and I didn't push for a room change or anything, I didn't want to cause any problems, they should had offered me a late check out or a discount. I'll never stay here again.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStaff were very professional and friendly. Room was comfortable and clean. Breakfast was very good.
We had a bit of difficulty controlling the cooling/heating unit.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewCleanliness
Breakfast. I wish the food options were not limited to highly processed, convenience, or prepackaged food.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and had plenty of room
The pool was closed, which was disappointing. Traveled with 4 people and there was only 2 towels in the room.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe room was nice... clean.
The bare floors were slippery.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewEasy access
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewsuper clean. was expecting continental breakfast but it was a full hot/cold breakfast including fresh fruit, hot oatmeal, omelets, home fries and sausage, and make your own waffles and more! and a nice clean dining area.
the pool was out of service
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewClose to the highway To
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation was convenient great. Room was clean.
Mattress was the most uncomfortable that I have ever slept on in a hotel. Twice the room key card wouldn't unlock the door?? A/C unit was extremely loud every time it kicked on, waking me up all night long. I will be back up in Ma again in August and I just tried to book the same type of room & the price is now $200.00+ more than I paid in July, which makes no sense to me. I'm in Ma every couple of months & need a hotel each time - it would be nice to have consistent pricing so I could make this hotel my primary place to book. However, with fluctuating pricing that is not going to happen. I will be booking elsewhere.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewClean and quiet , great breakfast that didn’t run out for us later diners. Our king bed was comfy, room was great, plenty of room and comfortable
N/A
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewI liked that it was easy to find yet back from the busy main road and you could see the water.The motel was really modern, clean and updated and our room was as well. Staff were friendly and professional. There was a nice, simple breakfast with hot and cold items and a comfortable seating area. I would definitely come back, and I recommend the Auburn Hampton Inn!
The only thing I didn't like (why I gave a nine and not a ten rating) was that the pool was closed. I had read many reviews beforehand so I knew it was closed, but apparently it hasn't been open in years yet they continue to advertise as if it is. I never planned on swimming, (just an overnight stop over) but I feel bad for families with children who look forward to using the pool. The motel should state in its advertising that the pool is unavailable.
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewClose to Worcester.
The pool was closed and I was not made aware before I booked. I specifically booked this hotel for the pool. Staff was rude and unsympathetic. Bad customer service. Also, no one cleaned our room our entire stay for 3 days.