1103 Riverside Drive, Brownwood, TX 76801 , United States of America
#2 of 6 hotels in Brownwood
Guests' ChoiceBased on 66 hotel reviews
7.7Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
8.5
Value for money
7.5
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: November 9, 2023
Mary
United States of AmericaShower a little slippery
Clean and comfortable!
Stayed in November 2023
Reviewed: June 4, 2023
Tanya
United States of AmericaIt was very noisy. We could hear people slamming their doors closed, a dog barking, people taking showers late at night & talking while walking down the hall. One of the beds sounded like it’s about to fall apart. Sitting on it & moving around in it was making a lot of noise. The other bed was fine. I’m also a light sensitive person, when sleeping, & there was a lot of light around the window covering.
The room was clean. The parking lot is well lighted. The breakfast had a great selection of things to eat & was good! The coffee was also good!! Most of the staff was friendly as well.
Stayed in June 2023
Reviewed: April 12, 2023
Phipps
United States of Americathe rooms are great bed was great
Stayed in April 2023
Reviewed: October 24, 2022
Michael
United States of Americathe elevator took forever and for the price of the room I expected a little more
it was right by the food places
Stayed in October 2022
Reviewed: September 22, 2022
Vicki
United States of Americaelevator didn’t work properly, bugs in bathroom
Stayed in September 2022
Reviewed: May 8, 2022
Irene
United States of AmericaThe ceiling fan in our room didn't work so one of the friendly staff at the front desk lent us her personal fan. I didn't like the inconvenience for a small issue. I would have given a 10 but this was the issue.
I love how the clean the facilities were and the beds were so comfortable! The staff was amazing too! Great attitude and polite.
Stayed in May 2022
Reviewed: April 28, 2022
Christi
United States of AmericaOur keys to one of the rooms quit working and we had to get more made. When you only spend one night, that’s not convenient.
Stayed in April 2022
Reviewed: March 19, 2022
Hoffman
United States of AmericaMore choices. No milk.
Breakfast was very limited. Not much to choose from.
Stayed in February 2022
Reviewed: February 15, 2022
Clifford
United States of AmericaRoom not cleaned
Stayed in February 2022
Reviewed: January 21, 2022
Lisa
United States of AmericaClean. Nice staff
Stayed in January 2022
Reviewed: January 3, 2022
Bridgette
United States of AmericaFriendly staff, clean and great location.
Stayed in January 2022
Reviewed: September 13, 2021
Smith
United States of AmericaThe aroma in the room could have been better: the room smelled like the old Long John Silver's shop in town--fishy.
The breakfast offerings were pleasantly ample--much better than they were at two other properties in town at earlier dates. We particularly enjoyed the fruity juicy-type drinks.
Stayed in September 2021
Reviewed: July 23, 2021
Amberlie
United States of AmericaBrownwood is the most expensive hotels I've ever booked. Not sure why they are so expensive. Also pool was down in the middle of summer.
Clean, big room, was cold and slept well.
Stayed in July 2021
Reviewed: July 4, 2021
Ashley
United States of AmericaThe room smelled, the fridge had a nasty smell, there was no microwave in the room
The location was great & staff was amazing
Stayed in July 2021
Reviewed: June 23, 2021
Gina
United States of AmericaIt took a long time to check in because of several activities going on the vicinity. (Busy weekend).
Stayed in June 2021
Reviewed: June 10, 2021
Joshua
United States of AmericaI stayed for 5 nights, and facilities were good and the staff was friendly. I would have given higher rating, but one morning the kitchen staff didn’t show up and they had no breakfast. Was not a good way to start a work day!
Stayed in May 2021
Reviewed: May 31, 2021
Deborah
United States of AmericaBreakfast was cereal and yogurt.
Nice property, comfortable bed.
Stayed in May 2021
Reviewed: February 25, 2024
Rodriguez
United States of AmericaHow clean and nice it was! It was so quiet
Stayed in February 2024
Reviewed: September 16, 2023
Mike
United States of AmericaHousekeeping did not clean our room. We need our trash taken out and we had no clean towels. My husband had too ask the front desk for a large trash bag and towels. Very disappointed. We paid good money for the hotel. We should have not have too be our own housekeeper’s!
Stayed in September 2023
Reviewed: May 22, 2023
Brandon
United States of Americathey charged me for a room I already paid for. the key didn’t work half the time. the bed was hard as a rock. the staff were rude.
it had a fan
Stayed in May 2023
Reviewed: May 8, 2023
Kevin
United States of Americaslow check-in.. seemed someone was in training. took 20 min to check in. Cards did not work consistently on my room.. had to swipe 2-4 times to get to work. Wi-Fi was cut off way prior to checkout. was told it was because it was my checkout day? had to use my personal hotspot. Aternatively, the Hampton inn location in Norman OK this last weekend was great.
good location.
Stayed in April 2023
Reviewed: July 5, 2022
Betty
United States of AmericaIt took me 45 minutes to check in because the key cards didn't work. After multiple trips to rooms/doors that wouldn't open, waiting for the maintenance man to check it, changing rooms, etc., I finally got to my third room and found a key card that worked. Unfortunately, that room turned out to not be very comfortable due to the ineffective air conditioner/very high humidity in the room. I was there for two nights and the towels didn't dry, the floor seemed sticky and I had to set the AC on about 62 degrees to make it through the night.
The bed was comfortable and the sheets, bathroom and room were clean. While I had some issues, the staff was always very nice.
Stayed in July 2022
Reviewed: May 29, 2022
Tonia
United States of AmericaThe guests on the above floor were very loud. Constantly running back and forth, until 2am
Stayed in May 2022
Reviewed: April 20, 2022
Alan
United States of AmericaA hot shower
Cold Shower only. I was told some of the rooms have the plumbing backwards... Hot is cold and cold is hot.
Stayed in April 2022
Showing 1 - 25
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