Told me on phone they had shuttle to airport early morning. Did not. Had to pay $40 for Uber for 2 mile trip.

Good location

Stayed in December 2024

Breakfast could have more options. Due to busy weekend, was severely overpriced. Also, quite far from downtown (30min walk), ie car is needed (uber is fairly available, and i believe the hotel provides shuttle if needed)

Clean, great bed and great staff

Stayed in May 2024

Reasonable

Stayed in July 2023

First room had bed bugs in the mattress. They did give us the chance to try another room. 2nd room did not have bugs and was clean, I will say I think first room bugs where dead but they were there in the mattress.

Cleaner than hotel next door.

Stayed in May 2023

pool is very small

Stayed in March 2023

website showed a lovely room with a great lounge chair in the room but in reality it was just a hard short chair. i usually have to sleep in a recliner so when I saw the add on the website I reserved the room but was saddened that that kind of chair wasn’t there so I got a poor nights sleep that night

great location

Stayed in November 2022

the hotel shuttle wouldn't pick us up

convenient

Stayed in August 2022

Location near airport was ideal for our flight

Stayed in August 2025

Room was not cleaned or new towels

Stayed in July 2025

The rooms were having extreme noisy air conditioners. Though my room was changed after complaint but my coworkers were suffering and were not happy about their experience

Stayed in June 2025

When I checked in the desk, clerk advised me that the elevator was out, but is she expected it to be repaired within a couple of hours. I lugged my luggage up to the third floor room, dropped it off, and proceeded back to my car to drive into town for dinner. When I returned, the elevator was still out. I made the trek back up the stairs to my third floor room. When I woke up the next morning, I got dressed and went out into the hall and saw a housekeeper. I asked if the elevator was operating yet. She replied no. I went down the stairs to the breakfast area. I opened up the container that said eggs – no eggs. I opened the container that said sausage gravy– no sausage gravy. I waved my hand in front of the waffle irons – cold. I encountered of an employee in the lobby area. Was there any hot items for breakfast, she said no. I would’ve thought that there would be some signs out or that I would’ve been notified when I checked in that there was going to be no hot breakfast. This is one of the reasons I have selected Hampton Inn as my regular lodging for business trips – good hot food. I can understand elevators being out as everything breaks down from time to time. It would’ve been nice if they could’ve gotten a little bit better estimation of when it would be fixed. However, I have no idea why there would be absolutely no hot breakfast items. Even if the kitchen was down to an electrical issue, it seems they would still be waffle batter available for hot waffles in the morning. For the first time in a very long time, I was fairly disappointed in the facilities and the staff.

The property is conveniently located both to the quaint downtown area and to the airport. There was ample parking. The room was great, as usual.

Stayed in May 2025

ELEVATOR NOT WORKING AND NOISY ROOM ABOVE ME AT 330 AM ?? 5 AM FLIGHT??

CLEAN ROOM

Stayed in April 2025

A LOT PLEASE SEE UPPER MESSAGES

I don't go eat breakfast because I am so disappointed. Just a coffe. A day When I check in they gave me a key I go to fund my room but whe i got there the key is not working, but thank God because I am feeling it and I heard it that the room is already occupied, I heard a voice from inside talking. So I came back to front desk to complain about that the key is not working no lights at all and I asked a question, I think that room is already occupied. Front desk said no it's not occupied. So I decided to give it a try again the key that the front desk gaves. Then he hault me up when I turn my back that I just takes like 8 steps away. He told me, I am just gonna gave you another room because the key not really working if theres no light showing up. So he gaves me another room. And when I entered the room is a mess! Chair is on the bed, tables are in the middle hall way when you entered the room. Rugged in the bathroom and bucket for painting left in the shower room. So I call front desk using the room telephone that these room is dirty and a messed these is not clean, then he said I am sure the room is already clean like the way he talked I am lying. Go back down stairs again. Issue me key and room. Keys is just to mae it work its just takes a work to get it a timing of it to gave a green light but i get it working, these time finally i entered and I can relax and get my clothes ready. NOTICE THESE! A NIGHT AROUND 1230AM SOMEone CKING IN MY DOOR A LOUD KNOCK AND YELLED . IS SOME ONE INSIDE. ITS OH MY GOD MOMENT THAT I BARELY FALLING INTO SLEEPS. SO I CHECK OPEN SLIGHTLY MY DOOR AND SAID YES! AND THE LADY SAY SORRY AND SAID WERE JUST CHECKING WHO CHECKS IN THE ROOM? REALLY??? THEY DONT KNOW CHECKS IN THAT ROOM. AND THE GUY WITH HERE NEVER APOLOGIZES AND ITS JUST SO WEIRD HE JUST SO REALX KNOCKING OF SOME ONE DOOR? NEVER GOING TO CHECK HERE AGAIN. WEIRD PEOPLE AND YOU COULD NOT RELAX. By the way the TV IS only one channel? Dead serious bro!!!

Stayed in April 2025

Unfortunately, this was the 4th time staying here and every time but this one was satisfactory. We came to our bathroom in our room and there were 5-6 black hairs on the floor as well as a clump of hair in the bath tub that my 5 year picked up and handed to me when he was taking a bath. We did tell management and they comped us our whole stay, thankfully. The pool was down but there wasn't a sign on the door so we tried to go swimming and realized the pool was foggy and told management and they said they were waiting on a part and didn't know why the sign was down from the door. Thankfully, we were able to swim at the property next door they owned as well.

The breakfast is always fantastic. Great selection of hot food and cold food options.

Stayed in July 2024

Did not partake. Left very early.

Stayed in July 2024

Was advised to reservation over the phone day of reservation due to elevator problems. Was told advance payment would be returned but have not seen it yet,

Stayed in July 2024

Light out in bathroom. Remote on TV did not work. Staff not friendly.

Clean

Stayed in March 2024

The pool was so cold even kids wouldn’t swim. (And the swim in ours as were filling it in summer with outside hose) No microwave

The room was comfortable

Stayed in March 2024

Shuttle service reliability extremely poor

Breakfast was great

Stayed in January 2024

Rolls

Okay

Stayed in October 2023

Wish breakfast you would have a better selection!

Location & very convenient!

Stayed in October 2023

Electrical plug in bathroom broken. Barking dog down the hall

Shuttle services to downtown

Stayed in October 2023

The Man at the front desk didn't know what he was doing. He charged my card and he shouldn't have. They where not helpful with the problem

Not much really

Stayed in September 2023

N/a

Perfect checking. Accommodations , breakfast and location

Stayed in August 2023