1 Virginia Street West, Charleston, WV 25302, United States of America
#13 of 26 hotels in Charleston
Guests' ChoiceBased on 531 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
8.7
Value for money
7.8
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Randy
United States of AmericaBreakfast was ok with a variety of choices. The location was good for easy access from and to the highway. Short walking distance to restaurants.
Stayed in May 2024
Reviewed: May 15, 2024
Daniel
United States of AmericaClogged sink
Convenient and sufficient. Breakfast was good, nice shower.
Stayed in May 2024
Reviewed: April 26, 2024
Heloise
United States of AmericaCan we do away with the polystyrene and do paper? It’s the end of April, how about taking down the Christmas decorations?
Very well located close to the interstate, and the rooms are not really noisy at all. The hotel is in need of a deep clean/ freshen up, but as for the bedding and bathroom, it was clean. The breakfast is not much to write about… the usual muffins, yogurt, eggs, bacon, all served on polystyrene???
Stayed in April 2024
Reviewed: April 21, 2024
Chris
CanadaGreat location near restaurants, but one-way streets make navigation a bit challenging! Comfortable room, efficient front-desk staff.
Stayed in March 2024
Reviewed: April 1, 2024
Terena
United States of AmericaNoise
Location
Stayed in March 2024
Reviewed: March 7, 2024
Rebecca
United States of AmericaThey charge $90 per fee for a 6lb dog and didn't disclose the charge prior to booking.
Clean room
Stayed in February 2024
Reviewed: January 11, 2024
Rachel
United States of AmericaOur room wasn’t quite as clean as it should have been. The dresser had something greasy on it.
Stayed in December 2023
Reviewed: November 22, 2023
Rutilla
United States of AmericaVery loud road noise in room due to location.
The front desk and workers were super friendly and helpful. Breakfast was excellent we were surprised how good it was.
Stayed in October 2023
Reviewed: November 16, 2023
Glenna
United States of AmericaI have a special needs grandson and all your personnel were great with him. I would definitely stay again.
Stayed in November 2023
Reviewed: October 30, 2023
Darlene
United States of AmericaLocation is terrible. On a One Way Street going both directions of the hotel. You pass it before you see it and have to go two blocks back on one way streets.
Nice, clean, spacious rooms.
Stayed in October 2023
Reviewed: October 19, 2023
Robert
United States of AmericaNothing
The staff was very friendly
Stayed in September 2023
Reviewed: October 18, 2023
Mary
United States of AmericaWould have preferred a little closer to the center of the city.
Good breakfast. Location worked for our needs. The room was comfortable and we liked the table/desk on wheels that could be used in different ways.
Stayed in October 2023
Reviewed: October 15, 2023
Patricia
United States of AmericaThe bed was incredibly uncomfortable and we needed pain medication for 2 days after due to the back and shoulder pain from it.
Staff was very friendly, and hotel was clean.
Stayed in October 2023
Reviewed: October 5, 2023
Kelsey
United States of AmericaNo hot water
Super clean, comfortable bed
Stayed in October 2023
Reviewed: September 21, 2023
Duane
United States of AmericaNeed some routine carpet cleaning.
Fair
Stayed in September 2023
Reviewed: September 19, 2023
Ruth
United States of AmericaBetter coffee. Coffee extremely bitter, or made incorrectly. Or have a choice of something other than dark roast.
Stayed in September 2023
Reviewed: September 1, 2023
Mcmanus
United States of AmericaThe room was clean, except for the carpet.
Front desk staff were very good on arrival.
Stayed in August 2023
Reviewed: August 12, 2023
Gardetto
United States of AmericaThe ice machine on our floor was not working.
Staff was very friendly and helpful with suggestions for places to eat. Checking in/out was smooth. Room was clean and comfortable. Nice assotment for hot and cold breakfast foods. We also enjoyed the pool. Location was within walking distance to restaurants and the Capitol.
Stayed in August 2023
Reviewed: July 26, 2023
Ken
United States of AmericaSounded like the trash truck at 4 am
There are a few restaurants with in walking distance
Stayed in July 2023
Reviewed: July 17, 2023
Heloise
United States of AmericaNothing
Easy free parking. Swimming pool. Coffee at all times. Friendly service
Stayed in July 2023
Reviewed: July 12, 2023
Annette
United States of AmericaLocation
Stayed in July 2023
Reviewed: April 2, 2023
Ataman
United States of AmericaIt was slightly pricy in my opinion but the service was good enough to make me feel like I did not waste money staying here. I guess the room lighting could have been slighly better, as the room felt a bit dark with the lighting that was already there.
Location is pretty central in Charleston WV. Breakfast was the classic hotel breakfast, so it met my expectations. The room was clean and tidy, which I greatly appreciated after a long drive. I only had to stay one night to rest on my way to Richmond, so my expectations could be different from the typical guest here. However, for what I needed the hotel met all my expectations.
Stayed in March 2023
Reviewed: March 2, 2023
Scott
United States of AmericaLoud
Good location
Stayed in February 2023
Reviewed: February 22, 2023
Monte
United States of AmericaThe bathroom could have used more counter space, but it was workable.
Good location - walkable to downtown, yet it has free parking. The room was comfortable and fairly large.
Stayed in February 2023
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