Some parts a bit out date interiors with sliding door narrow access to bathroom almost beside the beds

Great location for easy access to northern Kentucky & downtown Cincinnati

Stayed in April 2024

Putting the sports team on another floor would help. Those boys were very noisy. Having bathroom door open to entrance rather than to bedroom would help.

Breakfast fine. We missed an alarm clock in room. Also, door from bathroom was entered from wrong way. That was very inconvenient. There was a lot of noise in hallways, from kids mostly. Having a microwave in room would be nice.

Stayed in April 2024

Our toilet stopped working on our 2nd night. The beds were ok, not the most comfortable hotel bed. Rooms seemed clean however bathroom appearance could be better.

Great location, wonderful staff, great breakfast options. Our toilet stopped working on our 2nd night, when we notified the front desk they sent maintenance up right away to see if it could be resolved. Since it couldn’t be fixed they switched us to another room immediately. We really appreciated the quick resolution especially since the issue was out of their control.

Stayed in April 2024

They had some dust from remodeling but understandable!

Location to the airport

Stayed in January 2024

There was no closet, just hooks covered by a curtain.

It was a typical hotel breakfast. No complaints.

Stayed in November 2023

Clean and comfortable

Stayed in October 2023

There was often a bathroom odor throughout the hotel lobby, as we came and went each day. Admittedly I have a keen nose, but my sister noticed it too. On the fourth floor, as soon as we exited the elevator there was a strong smell of gas/fuel coming from a door named Mechanical. Our rooms were nearby and thankfully it did not invade our space! However, it accosted us every time we came and left. Two of us reported this problem and were told it was nothing to worry about, just the "Scent of Cincinnati!" The front operating panel of our AC unit was coming off. In the second room the AC unit flooded the carpet and they had to move to another. The traffic at night was loud and there were fire trucks and police vehicles disturbing us frequently.

The breakfast was adequate, with a good choice of options, which rotated on a day to day basis. The service staff were very nice, especially Arlene. The front desk staff were pleasant too and our rooms were exactly as pictured. The beds were very comfortable and the bathroom was spotlessly clean.

Stayed in October 2023

The property was nice but not happy at all with booking.com. I was lead to believe that I would be in a handicap room with a wheelchair accessible shower. The room wasn’t even handicapped! This is very very important so I will no longer use booking.com because we must, MUST, have handicapped and booking.com lies just to get us booked. I was so disappointed!

Nice and clean. Staff went above and beyond to accommodate us and the needs of my handicapped mother.

Stayed in October 2023

Noise coming from hallway.

Nice stay

Stayed in October 2023

The workout room smelled like cat urine

Close to everything

Stayed in September 2023

Proximity to everything

Stayed in September 2023

This hotel is excellent EXCEPT for the sliding door in the bathroom. It feels like I am doing my business in the same room as my wife. No bathroom fan, see-through door that doesn't close all the way, too much pressure for my shy bowels. This is enough to make me look elsewhere when traveling with my wife.

Super clean and comfortable, excellent staff, great breakfast

Stayed in July 2023

The entire hallway smelled like a bathroom and it wafted into the room unless we ran the a/c which made for cold sleeping and working. The a/c vent was directly next to the desk. The pillows were awful this time.

Nice staff, selection of snacks available, big bathroom, comfortable mattress

Stayed in July 2023

We did have some towels and pillow cases which had yellow stains on them. The knob for the shower also came off and we had to reattach it.

Breakfast was really good and staff was very quick when the front desk was called. Beds were comfy and we were able to get to everywhere we needed fast because the hotel is right next to the highway.

Stayed in July 2023

There was only 1 elevator that worked and there was a Taylor swift concert. I don't know if that elevator has ever worked so hard constantly up and down. Luckily there was stairs and it wasn't to big of an issue. Also the sliding doors on the bathroom didn't want to stay closed so it was a little awkward.

Clean hotel, friendly staff good location to the airport and downtown Cincinnati.

Stayed in July 2023

paid on booking.com,had to repay to check in .

location and staff were great

Stayed in June 2023

access from street

very nice. clean

Stayed in June 2023

The shower gel dispenser was empty. I just happened to have a bar of soap from another trip. And, there was ONLY 1 bar of soap in the bathroom at sink. Was disappointed too no clock. I dont wear a watch and had to keep opening my phone...which wasnt always close by.

Breakfasts were fine, location perfect and nice variety of restaurants in walking/driving distance. Beds,are always very comfy and I LOVE the pillows!!

Stayed in June 2023

Rooms were a tad small for price, but definitely sufficient for sleeping prior to a red-eye flight. Lighting was a little lacking but did not create an issue.

Location near CVG airport was our priority, and you can't get much closer than a 15-minute drive away. The free shuttle was icing on the cake. You know how expensive long term parking is or a taxi ride to the airport? Staff were very accommodating and courteous. Rooms were clean.

Stayed in May 2023

The air conditioner would not cool down the room. I called and was told to adjust on the unit and not on the wall. It didn't help. The night light didn't work. Room was fairly small.

It was clean and very close to lots of restaurants.

Stayed in May 2023

Bathroom needed claeaning and breakfast under staffed.

Shuttle service.

Stayed in April 2023

A little pricy but you are next to a big city, small rooms.

Easy to get to off of the high way, comfortable beds, clean.

Stayed in April 2023

Location is great. Very convenient area - both to immediate shops/restaurants by the hotel itself and also to Cincinnati if you wish to head into the city. Very pleasant hotel - all areas were clean and all staff pleasant. Airport shuttle also very helpful.

Stayed in March 2023

All good

Location, clean, comfortable ans lovely breakfast

Stayed in January 2023