7060 Lake Drive, West Des Moines, IA 50266, United States
#10 of 22 hotels in West Des Moines
Guests' ChoiceBased on 126 hotel reviews
7.7Cleanliness
8.4
Comfort
7.9
Location
8.7
Facilities
8.0
Staff
8.7
Value for money
8.1
Free Wifi
8.1
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End of dialog contentReviewed: August 28, 2025
Wayne
United StatesNo TV listing and ice machine on my floor not working and when I asked to put a sign under the room listing they never did what I asked to do so
Good breakfast Close to I 80 highway bring your earplugs and alarm clock
Stayed in August 2025
Reviewed: August 8, 2025
Natalie
United StatesThe bathroom towels were used from the previous guests… they were hanging on the hooks with stains and still damp.
The location was safe as a solo traveler with belongings in the car.
Stayed in August 2025
Reviewed: July 3, 2025
Raether
United Statesthe bed was a little hard, elevator had scraps of paper/stuff on the floor
Food was very good - had flavor, was hot, coffee was good,
Stayed in July 2025
Reviewed: March 3, 2025
Janet
South AfricaClean room, great breakfast!
Stayed in March 2025
Reviewed: December 4, 2024
Therese
United StatesDid not like fact that there was a dog in breakfast room during breakfast and a dog in elevator with us once !! even though pets are allowed there definitely should be restrictions in consideration of people that might be allergic or uncomfortable are animals .
Stayed in November 2024
Reviewed: October 1, 2024
Norton
United StatesThe clerk at check in had an unprofessional attitude. We checked in at almost 5 pm and he proceeded to tell us that our room wasn’t ready yet. Then he said it was but we only had one hand towel. We had to call down and get the WiFi information as he gave us no information at check in. The clerks in the morning were very professional and friendly.
Nice place.
Stayed in September 2024
Reviewed: August 26, 2024
Becky
United StatesTub could use some new caulking other than that I’d give you a 10!!
Clean an plenty of parking
Stayed in August 2024
Reviewed: August 15, 2024
Swim
United StatesLeaking air mattress for extra bed.
Friendly staff. Good breakfast.
Stayed in August 2024
Reviewed: August 7, 2024
Wanda
United StatesThe hot tub jets did not work. Workers were working outside my window on the roof at 8 AM
Stayed in August 2024
Reviewed: July 27, 2024
Richard
United StatesNothing
It was good. Food and drinks were good.
Stayed in July 2024
Reviewed: July 21, 2024
Alaina
United StatesRoom was a bit small for a family of 4.
Had everything we needed
Stayed in July 2024
Reviewed: June 9, 2024
David
United StatesHot tub shut down after I had asked and was told 1 there and ready
Convenient-
Stayed in June 2024
Reviewed: May 28, 2024
Forbis
United StatesNa
Very nice decor and great lobby areas. Nice little snack and personal items area. Great breakfast Beds very comfy with extra blankets.
Stayed in May 2024
Reviewed: April 19, 2024
Brad
United StatesThis Hampton hotel, though older than the Hampton we stayed at the night before, was very clean. It looked well cared for. We appreciate having a nice clean place to stay after traveling all day.
Stayed in April 2024
Reviewed: February 20, 2024
Niki
United StatesHot tub was shut down. That was one reason we booked this particular location.
Clean, good location. Great breakfast.
Stayed in February 2024
Reviewed: January 20, 2024
Erik
United StatesBreakfast was good, our stay was great. Second time we stayed here. We liked the lunch bags to go.
Stayed in January 2024
Reviewed: January 2, 2024
Thoresen
United StatesPool could have been a bit warmer
Excellent accommodations; helpful and pleasant staff
Stayed in December 2023
Reviewed: December 26, 2023
Denise
United StatesFront desk help went above and beyond.
Stayed in December 2023
Reviewed: November 18, 2023
Rebecca
United StatesBright street light outside our window and shades were sheer. Need light blocking shades. Construction crew took all the good parking spots.
Good rate, convenient location
Stayed in November 2023
Reviewed: September 17, 2023
Melissa
United StatesEasy to find, yet in a quiet area even though close access to the interstate.
Stayed in September 2023
Reviewed: September 5, 2023
Marianne
United StatesThe pool is very cold to get in. It should be warmer as perfectly because can have fun without complain. The hot tub is very nice but unfortunately too much chemical as foam to hurt as burn our eyes and other people's also. Hopefully they willing to fix the right measure of chemical for hot tub in the future.
The breakfast is ok and just a different taste for me to try. The location is easy to find a destination. My boyfriend and I did actually enjoy the hotel and friendly staff to help us out. The dining room is awesome and can enjoy the relax to play the games or what else.
Stayed in September 2023
Reviewed: August 6, 2023
Mari
United StatesBathroom was way too tiny.
Location, nice place to stay for 3 nights. Room medium size, bed comfortable. Close to lots of things.
Stayed in July 2023
Reviewed: July 19, 2023
Andrea
United StatesCheck-out lasts until 11 am per Hampton Inn's posted policy on the entrance desk. However, there was no staff at the desk when my partner and I were checking out at 10:20 am. A staff member did pass by but told my partner that they were not trained on the desk but would find someone to check us out. My partner waited for ~10ish minutes for someone to check us out of our room. It turns out that the three staff members who were responsible for the front desk were outside smoking. One of them came inside and checked us out, and they immediately returned back outside to join the other two staff members on their smoke break. I found it strange that all three were taking their smoke break outside for an extended period of time, especially when it was still during the checkout period. I felt that this was atypical of the standard check-out experience.
The room was clean, and the bed was very comfortable. Additionally, there was a desk area to set up for my partner to catch up on work. The breakfast had a variety of food and was open until 10:30, which was nice to be able to sleep in and still grab breakfast. The food served as the breakfast was good, and I liked that they had salsa cups to use for the eggs, sausage, and potatoes.
Stayed in July 2023
Reviewed: May 10, 2023
Robert
United StatesHampton Inn has always met my expectation as far as comfort and convenience location was good and they always have good coffee
Stayed in May 2023
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