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  5. Reviews of Hampton Inn West Des Moines Lake Drive

Reviews of Hampton Inn West Des Moines Lake Drive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7060 Lake Drive, West Des Moines, IA 50266, United States

#10 of 22 hotels in West Des Moines

Guests' Choice

Review Score

Based on 126 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    7.0
    Every hotel seems to have the nosy refigerators
    • Leisure trip
    • Solo traveler
    • King Room with King Bed - Non-Smoking
    • Stayed 2 nights

    No TV listing and ice machine on my floor not working and when I asked to put a sign under the room listing they never did what I asked to do so

    Good breakfast Close to I 80 highway bring your earplugs and alarm clock

    Stayed in August 2025

  • Reviewed: August 8, 2025

    7.0
    Worth the value, a great one day stop.
    • Solo traveler
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom towels were used from the previous guests… they were hanging on the hooks with stains and still damp.

    The location was safe as a solo traveler with belongings in the car.

    Stayed in August 2025

  • Reviewed: July 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night

    the bed was a little hard, elevator had scraps of paper/stuff on the floor

    Food was very good - had flavor, was hot, coffee was good,

    Stayed in July 2025

  • Reviewed: March 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Clean room, great breakfast!

    Stayed in March 2025

  • Reviewed: December 4, 2024

    9.0
    Stay great except where dogs were
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Did not like fact that there was a dog in breakfast room during breakfast and a dog in elevator with us once !! even though pets are allowed there definitely should be restrictions in consideration of people that might be allergic or uncomfortable are animals .

    Stayed in November 2024

  • Reviewed: October 1, 2024

    8.0
    The room was clean. The clerk left a lot to be desired.
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The clerk at check in had an unprofessional attitude. We checked in at almost 5 pm and he proceeded to tell us that our room wasn’t ready yet. Then he said it was but we only had one hand towel. We had to call down and get the WiFi information as he gave us no information at check in. The clerks in the morning were very professional and friendly.

    Nice place.

    Stayed in September 2024

  • Reviewed: August 26, 2024

    9.0
    Lots of kids just got there and ladies behind counter were not frazzled an got us checked in in record time.
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tub could use some new caulking other than that I’d give you a 10!!

    Clean an plenty of parking

    Stayed in August 2024

  • Reviewed: August 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Leaking air mattress for extra bed.

    Friendly staff. Good breakfast.

    Stayed in August 2024

  • Reviewed: August 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub jets did not work. Workers were working outside my window on the roof at 8 AM

    Stayed in August 2024

  • Reviewed: July 27, 2024

    9.0
    It was a short but great stay. I will be returning.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was good. Food and drinks were good.

    Stayed in July 2024

  • Reviewed: July 21, 2024

    9.0
    Staff was excellent, breakfast yummy and the hotel met all our needs.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a bit small for a family of 4.

    Had everything we needed

    Stayed in July 2024

  • Reviewed: June 9, 2024

    7.0
    Pretty satisfied with Hampton inns
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub shut down after I had asked and was told 1 there and ready

    Convenient-

    Stayed in June 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Very nice decor and great lobby areas. Nice little snack and personal items area. Great breakfast Beds very comfy with extra blankets.

    Stayed in May 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This Hampton hotel, though older than the Hampton we stayed at the night before, was very clean. It looked well cared for. We appreciate having a nice clean place to stay after traveling all day.

    Stayed in April 2024

  • Reviewed: February 20, 2024

    9.0
    Pleasurable.
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot tub was shut down. That was one reason we booked this particular location.

    Clean, good location. Great breakfast.

    Stayed in February 2024

  • Reviewed: January 20, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good, our stay was great. Second time we stayed here. We liked the lunch bags to go.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    All is good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 3 nights

    Pool could have been a bit warmer

    Excellent accommodations; helpful and pleasant staff

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk help went above and beyond.

    Stayed in December 2023

  • Reviewed: November 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bright street light outside our window and shades were sheer. Need light blocking shades. Construction crew took all the good parking spots.

    Good rate, convenient location

    Stayed in November 2023

  • Reviewed: September 17, 2023

    9.0
    Quality stay, great location, great value, friendly staff
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to find, yet in a quiet area even though close access to the interstate.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night

    The pool is very cold to get in. It should be warmer as perfectly because can have fun without complain. The hot tub is very nice but unfortunately too much chemical as foam to hurt as burn our eyes and other people's also. Hopefully they willing to fix the right measure of chemical for hot tub in the future.

    The breakfast is ok and just a different taste for me to try. The location is easy to find a destination. My boyfriend and I did actually enjoy the hotel and friendly staff to help us out. The dining room is awesome and can enjoy the relax to play the games or what else.

    Stayed in September 2023

  • Reviewed: August 6, 2023

    8.0
    Pleasant overall
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom was way too tiny.

    Location, nice place to stay for 3 nights. Room medium size, bed comfortable. Close to lots of things.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    Great place to stay overall
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    Check-out lasts until 11 am per Hampton Inn's posted policy on the entrance desk. However, there was no staff at the desk when my partner and I were checking out at 10:20 am. A staff member did pass by but told my partner that they were not trained on the desk but would find someone to check us out. My partner waited for ~10ish minutes for someone to check us out of our room. It turns out that the three staff members who were responsible for the front desk were outside smoking. One of them came inside and checked us out, and they immediately returned back outside to join the other two staff members on their smoke break. I found it strange that all three were taking their smoke break outside for an extended period of time, especially when it was still during the checkout period. I felt that this was atypical of the standard check-out experience.

    The room was clean, and the bed was very comfortable. Additionally, there was a desk area to set up for my partner to catch up on work. The breakfast had a variety of food and was open until 10:30, which was nice to be able to sleep in and still grab breakfast. The food served as the breakfast was good, and I liked that they had salsa cups to use for the eggs, sausage, and potatoes.

    Stayed in July 2023

  • Reviewed: May 10, 2023

    8.0
    Have stayed here many times still good
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night

    Hampton Inn has always met my expectation as far as comfort and convenience location was good and they always have good coffee

    Stayed in May 2023

Showing 1 - 25

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