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  5. Reviews of Hampton Inn Indianapolis Northeast/Castleton

Reviews of Hampton Inn Indianapolis Northeast/Castleton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6817 East 82nd Street, Indianapolis, IN 46250, United States of America

#101 of 145 hotels in Indianapolis

Guests' Choice

Review Score

Based on 180 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    6.8

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 5 nights

    Two things: The first room I was given was UNINHABITABLE. Second floor - it was literally disgusting. I am sure that would have been offline if it weren't for the eclipse. Thankfully, another room was available. I dropped a room before the booking deadline and was charged an additional $100 for the room I kept. I want to dispute that. That was NOT part of the booking contract. I emailed the manager but did not receive a reply.

    The room we stayed in was quite nice. Very roomy and clean. The staff was very friendly even though it was PACKED for the eclipse.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    It was a nice, clean place to rest.
    • Leisure trip
    • Solo traveler
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The bed was a little firm for my taste, but it was comfortable, and the pillows collapse to easily. The hotel is located near a retention pond where geese habitat so there were droppings in the parking lot and entry way. I would suggest power washing the walk way consistently.

    The hotel is currently under remodeling so the hallways need some finishing work but this did not take away from the quality of the room. I liked that I could stream from my phone to the TV.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heat and air unit.

    Breakfast was pretty good.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    7.0
    It was a good hotel to spend with small children and got to enjoy the pool.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They were doing renovations which started at 7am. Not a great way to wake up in the morning.

    Pool

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Very please t
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Construction inside and outside

    Clean

    Stayed in February 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    RENOVATIONS BEIGN COMPLETED

    Stayed in January 2024

  • Reviewed: December 21, 2023

    6.0
    Poor choice
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds sagged at the sides. The floor were dirty. Qtips and water bottle under the couch. Dirt on floor. The pool area was not nice. The air was cold in the pool area due to construction on building.

    The staff were very friendly

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    ThI breakfast was horrible. Our waffle batter was old. The toast was made the day before. N your cereal options were gross.

    The room was perfect just a little bit of a dirty carpet

    Stayed in November 2023

  • Reviewed: November 3, 2023

    6.0
    Adequate
    • Business trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking, construction, cleanliness of room and rest of the hotel

    Staff was helpful; breakfast was better than expected.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    The elevators where always messing up

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    Eventful
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was out of order at breakfast

    Stayed in October 2023

  • Reviewed: July 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no fridge in our room. And there were only 6 tv channels to choose from.

    The staff was very nice and our room was clean.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    For a Hampton, somewhat disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dated appearance, many things dirty

    Good value

    Stayed in June 2023

  • Reviewed: June 1, 2023

    6.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ice maker broken

    Parking. Breakfast

    Stayed in May 2023

  • Reviewed: September 9, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    The hallway floors were full of spots. Some of the furniture and carpets in the room were stained as well. As I mentioned, we had a suite room. The bedroom was a bit hot. The air conditioning did not reach into the bedroom area to cool it properly.

    The bed was very comfortable. We had a suite room, so the size was nice. We enjoyed spending time in the pool. It was very clean and clean towels were available. Housekeeping came in to provide new towels while we were out even though the signs in the room said due to covid housekeeping would not be in. It was nice to have the clean towels.

    Stayed in August 2022

  • Reviewed: September 2, 2022

    8.0
    short and quick
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    full size double beds and not queen size like states

    pool

    Stayed in August 2022

  • Reviewed: August 30, 2022

    8.0
    it was a great location for our getaway
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the night girl working the front desk on 8/27 at 11:30 pm she was very rude upon our return for the evening nothing like the man that checked. us in at 4

    the location

    Stayed in August 2022

  • Reviewed: August 13, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was a little dated. Could use some paint and the room wasn't as well lit as I am use to at home with several daylight bulbs. Also my 2 and four year were quick to point out that a couple of windows that you could see from the hotel pool were cracked a a ceiling tile in the pool looked like it was about to fall.

    My kids and I enjoyed the hot breakfast and pool. The room was a great size for the kids to play and run around a little. The staff were very friendly and helpful!

    Stayed in August 2022

  • Reviewed: July 26, 2022

    7.0
    It was a very comfortable sleep, though cleanliness standards need attention.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleaning standards are in need of improvement. For the price paid, the rooms should be clean. It was we identified that the beds had clean sheets, but that was the extent of cleanliness. The sign in the bathroom stated that rooms would, “Refresh Daily” by housekeeping, though the trash was never emptied. There was popcorn under the desk on the floor, so it was evident that this area was overlooked when the room was undergoing cleaning. The drain in the shower would back up after 30 seconds, causing the tub to fill above the ankles while showering. Liquid Plumber or a snake to the drain is needed. Housekeeping should’ve noticed this when cleaning as the tub will not drain properly during cleaning either, unless the showers aren’t getting a proper clean with water and cleaning solution. AC units could also use a good cleaning as they’re a bit musty.

    Breakfast was as expected for this booking. The front desk staff were always kind and helpful as well as kitchen staff.

    Stayed in July 2022

  • Reviewed: February 24, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Tub - Mobility and Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish there would have been a hot tub

    Breakfast was excellent and the attendant Betty was also pleasant and excellent

    Stayed in February 2022

  • Reviewed: February 19, 2022

    8.0
    everything was good, would stay again
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    elevator needed some work

    close to plenty of restaurants

    Stayed in January 2022

  • Reviewed: January 6, 2022

    8.0
    Good accomodation and staff. Thank you
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Quoted a price through Booking but it changed before checkout. Clerks corrected info.

    Great breakfasts. Wish everyone was required to wear masks except when eating.

    Stayed in January 2022

  • Reviewed: December 18, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were terrible

    Nice pool

    Stayed in December 2021

  • Reviewed: November 24, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our bed was very uncomfortable one of the worst beds I've stayed in and Hampton in. The overhead light in the bathroom did not work. Needs to be updated.

    Nothing was really great.

    Stayed in November 2021

Showing 1 - 25

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