Reviews of Hampton Inn Long Island/Islandia 3 stars

Staff , breakfast, pool looked nice.

Room was terrible. Asked for a bed not on high risers and got a bed that felt like it was on the floor. Couldn't stand up without being helped. Also there was a nice stain on the top bed cover. We asked for a walk in shower and got a tub. I couldn't get in or out without assistance. Very disappointing. Not like the Hampton Inns I've been in the past.

Room service every other day was not up to expectations.

Nice reception staff, rooms felt clean enough. Breakfast OK if a little limited. Small selection of snack items/drinks to purchase in the lobby (no bar or alcohol available though)

Didn’t feel particularly safe with the characters hanging out in the lobby and at the front door. I felt a bit sorry for the staff having to deal with them.

Good location and easy access to restaurants, parks and other venues. Ample parking and easy to enter and exit the building. Large room with a lot of light. Breakfast was typical for a hotel. Nothing stood out.

The bed and mattress were not good. A large room should have a least a queen sized bed. Double bed for a tall couple isn't adequate. Plus the mattress was old and saggy. We both woke up with sore backs.

There is a lot of parking. The breakfast has lots of variation, and you can get coffee to go. The staff was really nice and helpful. The beds are comfortable, and the wifi is really good! The bathroom was very roomy.

Very clean!

The Breakfast little chose

Good location

Easy check in & out. Clean rooms & common areas. Breakfast very good. Staff friendly & helpful.

Instant service. So clean and the customer service in all areas was awesome.

N/A

Room soooooo depressing

The convenience of being near the event

The luggage rack was sticky. The rug was wet as if it was washed, it smelled and I nearly fell because my cane slipped. The rug or the floor was dirty because my feet were dirty from walking barefoot before I realized it was wet. The lighting was poor and the light over the bathroom sink was missing.

Great location

Replenishment of soap. Pillow cases.

Breakfast was good, with a good variety of food. The scrambled eggs was cold. Bathroom was clean and linens good.

The carpet in our room was bad. It needs to be pulled up and a new carpet replaced.

I could not check in room because of my room prior to the one I had was broken into the night before and the room 232 could not even be opened so I checked out and went with family this was my brothers funeral and very distressing When I came back to other room and it was broken into not a good place management did not contact me either very bad situation I did not stay I feel I should be compensated for night Marthacelest@gmail.com

Last night, after a difficult day attending my brother’s funeral, I returned to the hotel only to find the door to Room 205 wide open and ajar, suggesting someone had broken in. I immediately felt a wave of unease. After speaking with Daya, who graciously assisted me, I was promptly checked out of Room 205 and moved to the more secure Room 232. Which the door of Room 232 was very difficult to open after trying to open the door several times. The maintenance man at the time also had a difficult time opening the door of Room 232. However, my conversation with John revealed that Room 205 has had ongoing issues with the door and nothing has been fixed. As a loyal Hilton card holder for many years, I am deeply disappointed by this unsettling experience. I have already checked out of the hotel and will not be returning. While I had hoped to discuss this unfortunate situation with you in person, my brother funeral takes precedence, and I will be staying at my family home during this difficult time. I look forward to your prompt response regarding this matter and feel that I should be compensated for this inconvenience.

Last night, after a difficult day attending my brother’s funeral, I returned to the hotel only to find the door to Room 205 wide open and ajar, suggesting someone had broken in. I immediately felt a wave of unease. After speaking with Daya, who graciously assisted me, I was promptly checked out of Room 205 and moved to the more secure Room 232. However, my conversation with John revealed that Room 205 has had ongoing issues with the door. As a loyal Hilton card holder for many years, I am deeply disappointed by this unsettling experience. I have already checked out of the hotel and will not be returning. While I had hoped to discuss this unfortunate situation with you in person, my brother funeral takes precedence, and I will be staying at my family home during this difficult time. I look forward to your prompt response regarding this matter and feel that I should be compensated for this inconvenience.

I was able to check in early.