4000 Collins Ave, Miami Beach, FL 33140, United States of America
#51 of 204 hotels in Miami Beach
Guests' ChoiceBased on 467 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
7.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 23, 2023
Emma
United KingdomThe staff were excellent. Property was very clean.
Stayed in February 2023
Reviewed: February 19, 2023
Susan
United Kingdompool not heated
location often in shade
Stayed in January 2023
Reviewed: February 18, 2023
Jane
United KingdomOur room was a bit gloomy (105) but can’t complain as it was available when we arrived at 8:30 and we were able to check-in.
Great location, very friendly & helpful staff, early check-in & late check-out.
Stayed in February 2023
Reviewed: February 15, 2023
Dieter
Switzerlandno soundproofed windows, noise bothering from outside
very central location, good breakfast, service oriented and friendly staff
Stayed in February 2023
Reviewed: February 10, 2023
Jaana
FinlandNo fruits or berries on breakfast.
The staff was very friendly. Easy to move around the city, busstop is on the front of the hotel.
Stayed in February 2023
Reviewed: February 8, 2023
Dllaskowski
United States of AmericaCurtains in our room did not close all the way which let in too much street light.
Free breakfast. Convenient to free trolley. Close to the beach and local attractions.
Stayed in February 2023
Reviewed: February 5, 2023
Martin
Czech RepublicPoor breakfast
Location and helpful staff
Stayed in January 2023
Reviewed: February 4, 2023
Sharma
United States of AmericaGreat location, clean and great service. Also enjoyed the pizza restaurant on the main floor
Stayed in February 2023
Reviewed: February 4, 2023
Laila
NorwayBreakfast was ok.-could been more variety.
Stayed in January 2023
Reviewed: January 31, 2023
Ana
Argentinadid not give you chairs at the beach just towels
room was big enough. bed was really comfortable. location was great , close to south beach. the beach is across the street. staff was very friendly and attentive
Stayed in January 2023
Reviewed: January 4, 2023
Mr
United States of AmericaThe rooms are Incredibly small, the breakfast needs to be re-vamped. Although there was a least some variety, the hot breakfast was less than what I would expect from the Hampton Inn
The location and valet parking was excellent, the attached restaurant made it very convenient on the nights we didn't feel like venturing out. Really enjoyed the personality of 2 of the valet drivers
Stayed in January 2023
Reviewed: December 27, 2022
Tracy
United KingdomFriendly helpful staff, good location, clean room and breakfast included in price
Stayed in December 2022
Reviewed: December 26, 2022
Betsy
United KingdomThe room was small and there was a cooking smell on entering the hotel. There is a open restaurant next to it.
Professional staff, clean and location. There is basic breakfast. There was 24 hrs beverages for customers.
Stayed in December 2022
Reviewed: December 18, 2022
Jasmeen
United Arab Emiratesthe staff was very friendly
Stayed in December 2022
Reviewed: December 5, 2022
Mohammed
Saudi Arabiathe carpet not clean
near to the mid beach but far away from Lincoln road and from south beach
Stayed in December 2022
Reviewed: November 27, 2022
Milena
ChileThe breakfast area was a bit small for all the people staying there. The hotel parking is very expensive, but there is a municipal garage that is much cheaper 3 blocks away. Air conditioning didn’t work very well in the room.
Location was perfect. The room was clean and updated, the bed super comfortable.
Stayed in November 2022
Reviewed: November 23, 2022
Zara
United Kingdomthe welcome wasn’t too friendly, however this improved as time went on and they chatted to us. it was a little ‘out of the main areas’ but that was our choice but we may stay closer to south beach next time. the bed was comfortable but was very squeaky and noisy to get in / out of. breakfast foods ran out on the 2nd day, which was disappointing as they were basics that we felt that they should always have ie white bread, bagels (as only brown slices left) no marmalade, so if you like that buy some for longer stays. the waffles were lovely as was the porridge.
easy to find. great coffee and tea facilities available at all times.
Stayed in November 2022
Reviewed: November 20, 2022
Miranda
SwedenQuite cold in the hotel because of the air conditioner. No sunshine on the pool in the afternoon. The accessories for the breakfast are made of paper and plastic.
Friendly staff, the room with a big TV and big bed, the bathroom was new, clean with shower accessories. Good view to the lake from the shower. Free good coffee anytime. Big breakfast room. I got a little welcoming bag with two bottles of water and biscuits, and it was cute. Very beautiful location, besides 24 hours pharmacy and very near an amazing beach.
Stayed in November 2022
Reviewed: November 14, 2022
Gastonmancini
ItalyThe beds were not comfortable, too soft.
Beautiful room. Stuff was really kind and helpful. Really close to the beach. Breakfast was nice too.
Stayed in November 2022
Reviewed: November 8, 2022
Eva
Switzerlandthe room was rather small for 2 adults
friendly staff
Stayed in November 2022
Reviewed: November 4, 2022
Leddy
PanamaExcellent location and very friendly staff. Nicole at the front desk was excellent
Stayed in November 2022
Reviewed: November 2, 2022
Maciej
PolandCar park was really pricey 45 USD per day. There are just a few restaurants nearby.
Great location, near the beach, however in a second row, which is convenient. The staff was very helpful and friendly.
Stayed in October 2022
Reviewed: October 24, 2022
Hanna
Argentinathe cleaning service. one had to be explicit what needed to be done.
location. price for the value. and the front desk staff. Nicole. nicolas. Esther and Dario. super friendly.
Stayed in October 2022
Reviewed: October 18, 2022
Sebastian
Colombiathe Pool water was salty
location and stuff
Stayed in October 2022
Reviewed: October 11, 2022
Teresa
United Kingdomlocation a bit far out for Cost
clean and tidy , rooms modern . staff so helpful
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content