Reviews of Hampton Inn Middletown 3 stars
20 Crystal Run Crossing, Middletown, NY 10941, United States
Loading
Guests also reviewed these properties:
Prague, Czech Republic
Barnet, United Kingdom
Caldwell, United States
Moscufo, Italy
Redmile, United Kingdom
De Westen, Netherlands
Astana, Kazakhstan
Kraków, Poland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFront desk was fine.
Cleanliness and atmosphere.
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBreakfast was hot and good with a fair amount of selection. I have to admit that the bed was very comfortable and so was the pillows.
The Rugs were all stained. The room had no closet or iron. I was on the first floor and was unable to close the curtains because the chain on the shade was broke. Removing the stained rugs in the halls would dramatically change ones first impression.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location if you want to go to Legoland and the outlet.
The pool was murky, and its not the cleanest place in general. We had a pullout bed, and it was not ready when we arrived and when we asked they just gave us some sheet and told us to do it ourselves.. it’s not a big deal, but that’s not how I expect it to be at an hotel.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation was great with an Outback steakhouse just a 5 minute walk away and only 10 minute drive from Legoland
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewIt was extremely dirty - stained carpets, spills on the elevator walls, dust and dirt in the corners, the bathroom in our room had minimal bath towels and those there were yellow.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewhotel has all the amenities we needed. staff was very helpful and friendly. close to where I needed to be.
the pool was a bit murky.
Thank you for taking the time to provide feedback, we are happy to hear you enjoyed your stay and appreciate knowing where we could use improvement.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation of the property and pool.
N/A
Thank you for taking the time to review your stay. We appreciate the feedback.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe location is great. Not too far from Legoland.
Room was way smaller than usual, not even small closet. It wasn’t as clean as it should have been. Towels had hair on them and looked very dingy. Didn’t provide enough towels, had to go get new ones anyway. The bathroom, which should have been super clean, was just ok. Seemed like maybe was quickly wiped down since there were several spots that were noticeably left untouched. First Hampton Inn that disappoints.
Thank you for taking the time to share your review. We are sorry to hear we fell short in delivering an exceptional stay. We appreciate knowing what areas we need improvement in.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewit's clean and the pool was great kids loved
the bed wasn't spread properly and the pillows was too flat . bed wasn't too comfortable. for the high rate needed that to be great. wish there was more options for breakfast but it was good what was there .
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThere was no shampoo, conditioner, body wash it was out since the frist day. But i always travel whit my own. So just in case it help for someone to now this information.
The area it located and the staff was very friendly they tried us very good
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation was great It was convenient to everything and it was clean.
There wasn’t anything we didn’t like
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewNice location and clean rooms
More towels and bed linen
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewQuiet and clean.
Ran out of towels a few times and no body came . Air conditioner was rattling.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified review