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  5. Reviews of Hampton Inn Niagara Falls

Reviews of Hampton Inn Niagara Falls This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

501 Rainbow Boulevard, Niagara Falls, NY 14303, United States of America

#6 of 44 hotels in Niagara Falls

Guests' Choice

Review Score

Based on 989 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 5, 2024

    7.0
    My stay
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The first rooms bed.

    The first room we got seemed great but when we were ready to go to sleep my husband noticed that the sheets were changed but the mattress wasn't and whatever was on it soaked through the sheets. But the staff switched our rooms IMMEDIATELY and put the other room out of service so other guest couldn't stay in their (that is a plus, because some other hotels won't do that). Speaking on the other room, it was cozy. Breakfast is always great at the Hampton Inn. Gym is small but great equipment (try the bike). Clean warm pool. On site guest laundry a bonus. My husband LOVES their dark roast coffee.

    Stayed in March 2024

  • Reviewed: May 3, 2024

    8.0
    Best location
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing specific

    Perfect location., clean rooms , good heating , big rooms and big bathrooms . Loved the toiletries Decent breakfast but not great

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Very pleasant stay, if we return to the area, we will stay here again.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was very clean, the room was spacious, comfortable bed, the complimentary coffee and cookies were a nice touch. The breakfast in the morning had a nice selection and was refilled as needed. The staff were pleasant and friendly.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Overall, my daughter and I had a great time. Our stay was a great value compared to other hotels in the area in such tha
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It would have been nice to have a hot tub in the pool area if adults want to keep warm and relax while kids swim. Also, putting a clock on the wall in the pool area would help guests to know when it’s almost time to close the pool without having to repeatedly get out of the pool to check a watch or phone.

    We enjoyed using the pool. The breakfast was filling and convenient as well as a great value.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cookies only on 1st day.

    Prime location. Cleanliness. Excellent breakfast

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Pleasant, cordial and memorable
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean and quiet

    Stayed in March 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was smelling like

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Definitely would like to come back and stay here♥️
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Windows to look out do need a good clean from the outside

    Loved the breakfast options♥️ Staff was very nice and helpful and the room was gorgeous! Especially loved the extra detail of welcoming me to my room with my name on the TV! It was very cute!

    Stayed in March 2024

  • Reviewed: April 7, 2024

    8.0
    great family time
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very little restaurants near by for families

    close to falls

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room service every other day but they only provided new towels and no cleaning and the beds were not done either.

    Good location.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Comfortable stay, good breakfast, would love to come back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Towels were not very clean, had hair and some spots

    Room was spacious and comfortable

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Very nice place and great location short distance to the falls and shopping.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Comfortable and relaxing. Good staff.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The key thing was the breakfast area was too small for the amount of guests that often arrived at the same time, which made it difficult for the staff to keep the breakfast items stocked, this was not helped by some families who decided to take 3 pots of cereal each rather than just what they required, this is not a criticism of the staff. The only downside of the room only had a shower over bath rather than a walk in shower.

    The hotel was comfortable and clean, staff were pleasant and helpful,

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    I was there 1 day to visit the falls. The location is not so nice, the Canadian side is better, the American side looks
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast is quite poor and it might be improved.

    Kind staff, big and clean rooms!

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The room and the breakfast were excellent. The room was modern and well-equipped. Everything worked well.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable beds, rooms are good size for family of four, breakfast food was good and plenty of it.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Modern hotel close to Niagara falls
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Conditioner was noisy and you can’t switch it off fully

    Close to Niagara Falls, close to restaurants. Modernly equipped, good wifi. Easy to find and park with car. Tasty breakfast

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Great location close to the falls.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The pool was closed (I understand we visited off season, but still a minus point). The breakfast could have been more rich (on the other hand this seems to be average in US hotels of this category)

    Nice and quite new hotel very close to the Niagara State Park (15 minutes walk to the falls), clean rooms, indoor pool, reasonable price for the stay.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Location and staff

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast & Location

    Bed and Room good and clean. Bed cover smell sope and more bathroom supplies. Breakfast is average. Add more fresh not frozen food

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Loved the stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Complimentary coffee and hot water at lobby.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    I was happy with everything and everyone at this property.
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds could be a little better. Not terrible, but a bit too firm for a comfortable sleep.

    Everything was clean and fresh. Staff were friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Great and will come again.
    • Business trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    If anything it would be the selection of meat on breakfast. I was hoping for bacon or breakfast sausage, but it was some other type of sausage. I think.

    They accommodated my travel with a service animal perfectly. They gave me the closest room to the exit to go out. There was no obnoxious noises or partying in the facility. Overall it was a wonderful experience and I will be staying here every time I am in town to do business. Also to note, the toiletries in the rooms smell amazing and were very clean.

    Stayed in February 2024

Showing 1 - 25

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