Reviews of Hampton Inn Omaha/West Dodge Road, Old Mill 3 stars
11201 Davenport Street, Omaha, NE 68154, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt's been over 2 weeks no response from the property for our deposit back. No damage was only there over night for maybe 8/9 hours. Terrible customer service.now I guess to dispute the charges on our card. What a rip off
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThis hotel was very clean and inviting. The breakfast was great and hot. The room was very clean and welcoming. Very nice staff.
Thank you for your wonderful review! We appreciate you choosing to stay with us, and we hope to welcome you back again soon!
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThis facility exceeded all our expectations and was a great value for the price. Breakfast was amazing with so many choices. They have 24/7 coffee tea hot cocoa etc. We did not use the pool but it looked like adults and children are like we're enjoying it. The staff were great.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation was great! Plenty of shopping and places to eat near by! Hotel was really clean and the pool was huge and the breakfast was amazing with lots of choices! Beds ere super comfortable also! The lady who checked us in was very nice and friendly and so is the property manager!
The lady at check out was not friendly at all. She looked younger maybe mid 20s and when I walked up to the desk I wasn’t greeted at all she just looked at me so I told her I was returning my keys to check out. She took the keys, never asked how my stay was or if I needed anything or had any questions, she just asked how I would like my receipt.. that was literally it!!! I told her to email me and said thank you and she didn’t say anything back at all just watched me walk away.. very odd and rude!
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBreakfast was extremely busy; while the breakfast attendant was attempting to fill/refill the items, he was generally ‘behind the curve’. Fortunately for us we weren’t in a hurry, but there were some people who didn’t wait!
Check in receives an F+ from us !!!!! We had chosen our room and was advised to stop and pick up our room key; when we arrived (11:00pm), the check in was very (very) busy .. the front desk staff was beyond overwhelmed,and then they seemed unable to find our reservation, what room we were in (we wound up in a different room than we had selected) etc. etc.Our check in took more than 30 minutes. Ultimately, we had a clean room with comfortable beds —- but it wasn’t a good experience!
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewVery clean. The staff is very friendly and the breakfast was amazing.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewPool was closed other than that it was great
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewDennis the breakfast attendent was exceptional. He was very friendly and very helpful
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewGreat staff who work there. Friendly. Helpful. Breakfast staff so good at interacting with customers